Forrester

Why Read This Report

Tablets and employee-owned devices are crippling infrastructure and operations (I&O) professionals' existing mobile strategies, tools, and people resources. I&O managers must now ensure the integrity of corporate data and applications across a broad spectrum of mobile devices, form factors, and platforms. This burden is driving progressive firms to commence their internal overhaul with an investment in mobile device management (MDM) solutions. As an immediate next step, firms often rethink their mobile policies to extend support to both corporate and employee-owned devices, inclusive of smartphones, tablets, and laptops. Forrester recently conducted in-depth interviews with four innovative I&O executives who have embraced these new realities head on. This report shares 10 of their top lessons that readers are encouraged to apply to their own next-generation mobile strategies.