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Widespread adoption of mobile banking remains an elusive goal in North America. Skeptical consumers are still largely unmoved by the prospect of banking anytime, anywhere. Smartphone owners, though, are using mobile banking up to 15 times more than owners of standard mobile phones. Come learn about other trends that are moving mobile bankers off the sidelines and how your institution can take advantage of them.
Agenda:
Vendors mentioned: Apple, ClairMail, Google, Mint Software, mFoundry, PayPal, and Research In Motion (RIM)
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Canadian mobile phone owners — satisfied with their current online banking experience — fail to see a compelling reason to use mobile banking. Canadian banks readying a mobile banking offering need to ensure that the functionality they deliver will break
Apple's iTunes App Store now offers more than 1,000 personal finance applications from banks and third-party developers for download. While today's iPhone apps from the largest banks add little value beyond what is already delivered through online banking
2010 is shaping up to be a much better year for retail banking. While there will undoubtedly be lingering effects of the recession, the industry feels that that the worst is behind it. So what should eBusiness and channel strategy executives expect for 20
Consumers connect to the internet on 14.1 different devices, platforms, and channels. The combination of these three elements increases the possibilities logarithmically. While the current landscape is nuanced, the future complexities will be even greater as the types of devices, platforms, and channels expand.Businesses do not have unlimited resources to serve their customers in every possible place, let alone every interface (e.g., direct messaging, voice) where they access internet services.This webinar helps digital business executives use Forrester’s 3D Connected Consumer model to make smart digital experience device, platform, and channel investment decisions.Key takeaways:Use Forrester’s POST methodology to make technology channel decisions.Leverage customer data cuts from Forrester to make smart, data-based decisions.Break free from device-anchored experiences.Own as many moments as you can — and borrow the rest.Target audience level: intermediate
Increased customer interest in crypto-assets will move them into the mainstream in 2022. Inflation challenges not seen since the early 1980s will prompt wealth managers to train advisors on how they can better serve clients. As technology continues to accelerate, incumbent firms will add to their capabilities by acquiring wealthtechs rather than replicating solutions in-house. A saturated special-purpose acquisition company (SPAC) market will lead to a movement to protect the retail investor. In this webinar, we explore Forrester’s predictions for wealth management in 2022. Key takeaways: Learn Forrester’s predictions for wealth management in 2022. Understand how wealth management firms are responding to the challenges of inflation, the attractions of crypto, and the pitfalls of SPACs. Learn how forward-looking investment management institutions and wealthtechs are driving change today to remain relevant with digital technologies.
Join Sucharita Kodali and Fiona Swerdlow for a recap of the 2021 end-of-year holiday season. In this webinar, we review insights about the season to inform your planning for Holiday 2022. Key takeaways: How US and UK consumers felt about the season overall Highlights from 2021 Black Friday and Cyber Monday events Initial thoughts on areas to work on for Holiday 2022 Target audience level: intermediate
