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For CIO Professionals

A Day In The Life Of A US Information Worker – An Information Workplace Report

A Snapshot Of US Information Worker Devices, Tools, And Activities

September 9, 2009

By Ted Schadler with Matthew Brown, Peter Schmidt

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Why Read This Report

This is a graphical overview of how US information workers (iWorkers) spend their time with computers, smartphones, and key productivity and collaboration tools. It is our first analysis of Forrester's Workforce Technographics® US Benchmark Survey, Q2 2009, a survey of 2,001 US information workers at organizations with 100 or more employees. Use it to separate fact from fiction about how common each tool is in the workforce.
Tags: Client Computing Hardware, Client Systems, Enterprise Collaboration, Enterprise Desktops, Enterprise Laptops, Enterprise Mobile Devices, Enterprise Web 2.0, Information Management, IT Infrastructure & Operations, Mobile Email, Mobile Software & Platforms, Remote Work & Telecommuting, Smartphones, Telecommunication Services, Video & Teleconferencing
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TABLE OF CONTENTS

  • Desktop Computers Still Anchor Most Employees' Days
    • A Day In The Life Of An Information Worker
  • Email And Word Processing Dominate The Information Workday
    • Few Applications Have Widespread Adoption
  • Supplemental Material
 
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