About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
Vision: The CRM Playbook
The only source of competitive advantage is the one that can survive technology-fueled disruption: an obsession with understanding, connecting with, serving, and delighting customers. But as...

Processes: The Emerging Technology Playbook
With its careful approach to planning technology investments and general aversion to risk, IT is not meeting business demands for emerging technology as a driver for innovation and growth. Enterprise...

Business Impact: The Agile And Lean Playbook
This report outlines the business impact of Forrester's solution for application development and delivery (AD&D) executives looking to implement Agile and Lean. It is designed to help AD&D execs...
Skills And Staffing: The Agile And Lean Playbook
This report outlines the skills and staffing part of Forrester's solution for application development and delivery (AD&D) executives working on Agile and Lean. It is designed to help AD&D execs act...
Future Look: The Agile And Lean Playbook
This report outlines the future look of Forrester's solution for application development and delivery (AD&D) executives working on Agile and Lean. It is designed to help AD&D execs discover Agile and...
Much has been written about the benefits of Agile development, and it has been proven that Agile development teams consistently deliver higher-quality applications faster than those that follow...
Manage The Water-Scrum And Scrum-Fall Boundaries To Increase Agility
Organizations are adopting Agile through a combination of bottom-up adoption and top-down change. But the reality of Agile adoption has diverged from the original ideas described in the Agile...
Putting In Place The Right Signposts For Effective Delivery
Agile methods continue to grow in popularity, but dogmatic adoption can lead to teams applying Agile in contexts where it doesn't work. Kanban, a technique taken from Lean Manufacturing, provides...
In Q3 2010, Forrester Research and the International Institute of Business Analysis (IIBA) partnered to survey 1,461 business analysts (BAs), systems analysts, software requirements engineers, and...
Mixing Agile Methods And Systems Integrators Requires An Artful Approach
Agile methods have become popular because, on average, they produce better outcomes. Agile's focus on learning by execution and a condensed set of engineering practices increases the cadence of...
Flexibility Is The No. 1 Requirement For Agile-Focused Products And Services
Increasing Agile adoption has expanded opportunities for technology vendors that offer products and services supporting Agile. However, a bigger market is also a more diverse market. In the process...
Data chart with key findings from the April 2009 Global Lean BPM Online Survey. Results include data on BPM initiative ownership, budgets, tools, and SaaS.
In these lean economic times, business process professionals watch their budgets get slashed, while at the same time, the hunger for business process management (BPM) and process improvement...
These data charts discuss trends seen in enterprise open source usage in 2007.
This is a data chart exploring Agile adoption trends in 2007 enterprises.