Forrester

For CIO Professionals

Report:Shifting From Rules To Guardrails

How To Ensure Sustainability In An Empowered BT Organization

Cloud computing services are designed to be directly consumed by business leaders, developers and consumers, and thus your company’s employees are bringing them into the business and using them...

• Downloads: 616

For CIO Professionals

Report:BT 2020: IT's Future In The Empowered Era

An Empowered Report: Sweeping Changes In The Business Landscape Will Topple The IT Status Quo

Over the next 10 years, three sets of forces will change the relationship of business, technology, and the IT organization. Technologies that are increasingly easy to acquire and use will empower...

• Downloads: 2528
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For CIO Professionals

Report:Closing The Business Technology Alignment Gap

Insights From CIOs In The Forrester Leadership Boards

Business execs have high expectations of technology — but lower confidence that IT can deliver to these expectations. This is the new business technology alignment gap — a gap between...

• Downloads: 895

For CIO Professionals

Report:The Business-IT Expectation Gap

Importance Of Technology Is Not Matched By IT Effectiveness

Forrester's 2008 business technology (BT) survey of 600 business executives reinforces what many IT executives may sense: While technology is very important to firms, IT is not expected to meet, nor...

• Downloads: 963

For CIO Professionals

Report:CIOs: Must-Read Research In Economic Downturns

The signs all point to an economic recession having started in 2008 and continuing into 2009, although there is no useful consensus on how long or how deep this recession will be. CEOs, CFOs, and...

• Downloads: 2166

For CIO Professionals

Report:Adjusting Your Project Portfolio For A Tough Economy

Given the current economic turbulence, the CIO and his or her staff must work with their business counterparts to revisit and revise their portfolio of projects. Necessity may dictate tough decisions...

• Downloads: 877

For CIO Professionals

Report:Measuring The Effectiveness Of Your PMO

Program management offices (PMOs) are too frequently viewed as IT management overhead, especially when they focus on portfolio governance and oversight, rather than management of individual projects....

• Downloads: 1192

For CIO Professionals

Report:Case Study: British Airways Moves Along The BT Continuum

In firms that recognize the degree of interdependence between business change and IT implications (what Forrester calls "business technology" or BT), new organizational structures are established to...

• Downloads: 352

For CIO Professionals

Report:Current Practices For IT Centers Of Excellence (CoEs)

This report will discuss the current state use of COEs, best practices, and common challenges.

• Downloads: 13

For CIO Professionals

Report:In A Down Economy, Can Green IT Save Your Business Money?

The top motivation for pursuing green IT is to reduce costs — and in a down economy, every dollar helps. But CIOs should be warned: Without upfront measurement, you cannot credibly quantify...

• Downloads: 472

For CIO Professionals

Report:CIOs: Mind The Offshore Polarization Risks

Organizations either heavily vested in or currently selecting Indian services providers face an interesting dilemma: Your provider may not need you anymore — or, it may soon no longer exist. A...

• Downloads: 299

For CIO Professionals

Report:The Essential Steps Of PPM Tool Adoption

Behavioral Change Must Accompany The Right Tool

Improving project management is high on the list of IT executives. In fact, in a 2007 survey of 503 IT decision-makers, it was rated as their most important driver. To capitalize on this goal and...

• Downloads: 818

For CIO Professionals

Report:Case Study: PepsiAmericas' CIO Enables BT Partnership With IT Operational Excellence

All CIOs want to be valued partners to their business peers, helping with company strategy and making smarter use of IT, instead of heads-down focused on running the IT organization. PepsiAmericas'...

• Downloads: 529

For CIO Professionals

Report:CIOs: Are You Ready For Business Mobility?

In order to keep pace with the growth of business mobility without falling prey to its potential risks, IT must be able to efficiently address complex issues ranging from service provisioning, device...

• Downloads: 510

For CIO Professionals

Report:Creating An M&A Integration Assessment Framework

Many IT organizations struggle with planning the integration after M&A -- they are not brought into M&A discussions as soon as they would like, and the discussions are tactical around the current M&A...

• Downloads: 13

For CIO Professionals

Report:CIOs: Use An SOA Investment Road Map To Reach Strategic SOA

Avoid Duplication And Incompatibility With Justifiable Investment Increments

Firms are turning to service-oriented architecture (SOA) for cost-effective flexibility and enhanced usage of legacy IT. But the shift to SOA doesn't come easy and doesn't come cheap. Building an...

• Downloads: 717

For CIO Professionals

Report:CIOs Should Assess What HP+EDS Means For Their IT Services Strategy

On May 13, HP announced its planned acquisition of EDS. While this is important news to the technology industry and a cause for questioning by current customers of EDS, it should be understood as...

• Downloads: 393

For CIO Professionals

Report:CIOs: A Capable Vendor Management Office Is A Requirement

Vendor Management Can't Remain A Hobby In Today's Complex IT Vendor Ecosystems

Firms are ramping up their vendor management capabilities as part of an overall drive to improve IT performance and service quality while managing cost. A vendor management office (VMO) provides the...

• Downloads: 718

For CIO Professionals

Report:Budget Adjustments For CIOs In Lean Economic Times

What To Cut And What Not To Cut When The Budget Ax Must Fall

CIOs have faced lean economic times with regularity over the past four decades, and they will inevitably face lean times again — it isn't a question of whether they will happen but when....

• Downloads: 888

For CIO Professionals

Report:Managing IT When Times Get Tough

Proactive CIOs Will Help Firms Amid Economic Uncertainties

Macroeconomic conditions, whether they are downturns or boom times, broadly shape the CIO's job, but the firm's own context drives action. The reality is that any business at any time may need to...

• Downloads: 1554

For CIO Professionals

Report:CIOs: So You Want To Be A Transformation Agent

Preparing For The Future — The Role Of The 21st Century CIO

CIOs are looking at a fork in the road — and some see how they can effect change in their enterprises, becoming agents of business transformation. These 21st century CIOs realize that firms...

• Downloads: 1023

For CIO Professionals

Report:Shaping The IT Organization For Today And Tomorrow

Business expectations of IT continually change, driven by business context and needs and the embedding of technology in their strategy and operations. CIOs realize that with these changing business...

• Downloads: 2224

For CIO Professionals

Report:Creating A Culture Of Performance And Value

The role of IT in many organizations has evolved from supporting the business to enabling the business — a shift that requires IT to transition from being mostly tactical and cost focused to...

• Downloads: 1526

For CIO Professionals

Report:Seven Trends That Will Shape The CIO Role

Two Distinct Career Options Emerge

2008 will see the firming up of several trends that will shape the CIO role in the future, the foremost being the bifurcation of the role itself. Some CIOs will capitalize on their visibility across...

• Downloads: 1025

For CIO Professionals

Report:Comparing Your IT Shop To Others

Benchmark The Right Way To Gain Useful Insights

CIOs should strive to improve organization effectiveness and value. One popular way to focus on IT performance improvement is to compare an IT organization's performance to other firms through...

• Downloads: 687
• Comments: 1