About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Alex serves Enterprise Architecture Professionals. He is a leading expert on IT planning and strategy, governance, enterprise architecture value, and enterprise architecture practices. Alex leads the team responsible for research and advisory services that address the needs, priorities, and concerns of Enterprise Architecture Professionals and IT strategists.
Alex has been a principal analyst with Forrester, providing clients with insights in the areas of IT strategy and planning, architecture, and process improvement. Prior to joining Forrester, Alex was the director of enterprise architecture and IT process improvement with John Hancock Financial Services. His experience prior to John Hancock includes IT management consultancy, working with Fortune 500 companies on technology strategy and planning and with various high-tech firms in product management and strategy. Alex has published many articles and has spoken at conferences on technology strategy, IT planning, and architecture.
Alex holds a B.A. in fine arts from the University of New Hampshire. He has also participated in and lectured at various executive training programs.
The healthcare industry is undergoing transformation. What’s driving this? A wide range of factors, from new regulations and government programs, to new treatments and approaches,...
The InfoWorld/Forrester Enterprise Architecture Awards recognize excellent EA programs — ones that due to their business focus, and strategic yet pragmatic orientation, provide sustained value...
As architects, we all know the importance of context. The right architecture for one context – say, an organically growing company – doesn’t work for a company growing by...
I recently had a conversation with a new EA practice leaders in the investment management business unit of a large multi-line insurance company. They wanted to hear my perspectives on what a...
In Forrester’s EA Practice Playbook, we describe high-performance enterprise architecture programs as “business-focused, strategic, and pragmatic.” They are business-focused so that...
The pace of business change is accelerating. The reason why it is accelerating is the mushrooming of disruptive factors: your customers expecting anytime/everywhere access to you through their mobile...
Uli Kalex from Alfabet, whom many of you know, has provided us with a guest post addressing one key fallacy which underlies much of IT’s work with their business. I hope you enjoy it and feel...
Some enterprise architecture programs become a key capability for the success of their business: ensuring aligned plans, shaping business transformations, or boosting the business value of IT. But...
I just recently had a conversation with Peter Hinssen, one of our keynote speakers at Forrester’s colocated CIO Forum and EA Forum in Las Vegas (May 3-4) and our...
You already know it. Technology is completely pervasive in our lives, and in how businesses operate. It’s pervasive in how business execs think — they know that every change they make has...
Awkward title, I know. But this blog is about two related points. Forrester has long believed that business and technology have become inseparable. The Business Technology...
To paraphrase a now-marginalized US political figure: “How you’all doing?” Every year, Forrester’s Enterprise Architecture team looks at how enterprise architecture, as a...
I would like to get an idea of how Jeff Scott created the cost savings for reuse and standards in the profit and loss (P&L) he suggested in Forrester's November 17, 2009, "The Five Essential...
We are trying to locate information about the amount of IT spend typically placed into enterprise architecture as a percentage of total IT budget. Any help would be greatly appreciated.
Enterprise Architecture is a challenged role in IT. While more than 50% of all IT shops – and all large IT shops (greater than $100M budget) – have an EA practice in some form,...
Several recent Forrester reports home in on what we call “The Age Of The Customer” in which firms must seek to become customer-obsessed to build differentiation and loyalty. Those...
I read Forrester's July 20, 2011, "Eight Ways CIOs Use Capability Maps To Embed Business In The Management Of IT" report. I am interested in leveraging the concepts and techniques. Do you have sample...
Can you outsource all of architecture? Where do you draw the boundaries between the accountability of the internal architecture team and the architectural responsibilities of the supplier?
Our company is relaunching our enterprise architecture function. One area of focus is "big rules" for architecture. We currently have a set of more-detailed principles, but we are looking for...
Today we’re kicking off Forrester's IT Forum 2011 at The Palazzo in Las Vegas. Prepare for three exciting days of keynote presentations and track sessions focused on business and technology...
What is the role of the business architect in support of EA?
Several recent reports on Forrester.com start with the sentence: "EA organizations often toil out of the limelight . . . " There are fewer and fewer reasons why this should be the case. We...
Forrester sees business empowerment — where business areas seek greater autonomy to address their own technology needs — as an inevitable trend. We’ve seen this...
Architects frequently tell us how much they value insights from practitioners like themselves. We at Forrester equally value these insights, as they are the foundation of our...
When I started as an architect, I was part of the team called “IT Architecture.” It was clear what we did and who we did it for – we standardized technology and designs so...