About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Alex serves Enterprise Architecture Professionals. He is a leading expert on IT planning and strategy, governance, enterprise architecture value, and enterprise architecture practices. Alex leads the team responsible for research and advisory services that address the needs, priorities, and concerns of Enterprise Architecture Professionals and IT strategists.
Alex has been a principal analyst with Forrester, providing clients with insights in the areas of IT strategy and planning, architecture, and process improvement. Prior to joining Forrester, Alex was the director of enterprise architecture and IT process improvement with John Hancock Financial Services. His experience prior to John Hancock includes IT management consultancy, working with Fortune 500 companies on technology strategy and planning and with various high-tech firms in product management and strategy. Alex has published many articles and has spoken at conferences on technology strategy, IT planning, and architecture.
Alex holds a B.A. in fine arts from the University of New Hampshire. He has also participated in and lectured at various executive training programs.
Forrester analysts have long been active bloggers about the roles and subject areas they cover. If you've been a prior visitor to the Forrester Blog For Enterprise Architecture, you've seen posts...
In Forrester’s EA Practice Playbook, we describe high-performance enterprise architecture programs as “business-focused, strategic, and pragmatic.” They are business-focused so that...
What will business and technology be like in 2020 – and what’s IT’s place in this new world? This is the subject of a teleconference that James Staten and I held for our...
The Forrester Enterprise Architecture Forum 2010 North America (San Diego) is about two weeks away, and the EAF 2010 EMEA (London) is about five weeks away. We chose the theme of these forums,...
The pace of business change is accelerating. The reason why it is accelerating is the mushrooming of disruptive factors: your customers expecting anytime/everywhere access to you through their mobile...
Today we’re kicking off Forrester's IT Forum 2011 at The Palazzo in Las Vegas. Prepare for three exciting days of keynote presentations and track sessions focused on business and technology...
Our company is relaunching our enterprise architecture function. One area of focus is "big rules" for architecture. We currently have a set of more-detailed principles, but we are looking for...
Awkward title, I know. But this blog is about two related points. Forrester has long believed that business and technology have become inseparable. The Business Technology...
I am trying to develop a solid vision statement for our business architecture (BA) organization that is supported by our mission. The vision statement represents the future, is result-oriented, and...
In Forrester's April 12, 2010, "Building Capability Maps For Business-IT Alignment" report, it seems like step four (build the capability map) should come before all the detail in steps one through...
I recently published a sample business capability map for insurance firms as a way to illustrate many aspects about the description and use of this business architecture methodology. One of the...
That your technology strategy should be driven by business is a truism. We all know this - architecture, strategy and IT overall should be driven by business needs, strategies and outcomes. ...
Recently I participated in a roundtable discussion by members of Forrester’s EA Council on “Getting Strategic In A Tactical World.” Members talked through the challenge of...
I am interested in understanding market trend towards the organization of architects, specifically around three groups: technical architects, functional architects, and solution architects.
Business says it wants to be more involved with technology decision-making – taking a more leadership role especially when it comes to solutions with direct business benefit. And if...
The healthcare industry is undergoing transformation. What’s driving this? A wide range of factors, from new regulations and government programs, to new treatments and approaches,...
I just recently had a conversation with Peter Hinssen, one of our keynote speakers at Forrester’s colocated CIO Forum and EA Forum in Las Vegas (May 3-4) and our...
As architects, we all know the importance of context. The right architecture for one context – say, an organically growing company – doesn’t work for a company growing by...
Can you outsource all of architecture? Where do you draw the boundaries between the accountability of the internal architecture team and the architectural responsibilities of the supplier?
Forrester sees business empowerment — where business areas seek greater autonomy to address their own technology needs — as an inevitable trend. We’ve seen this...
I read Forrester's July 20, 2011, "Eight Ways CIOs Use Capability Maps To Embed Business In The Management Of IT" report. I am interested in leveraging the concepts and techniques. Do you have sample...
We are trying to locate information about the amount of IT spend typically placed into enterprise architecture as a percentage of total IT budget. Any help would be greatly appreciated.
What is the role of the business architect in support of EA?
Where do architects spend their time, and is this where they should be spending it? I participated in a webinar this week hosted by Architecture & Governance magazine, along with George Paras. We...
IT organizations focus on the business needs they understand, not on the ones that matter to business. ...