Forrester

For CIO Professionals

Report:Empowered Business Technology Defined

The Future IT Organization And Its Implications For CIOs

The empowered era has brought about a paradigm shift for IT organizations. Employees and customers are no longer relying on IT to provision and manage technology. They are using social, mobile,...

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For CIO Professionals

Report:The Do's And Don'ts Of Building IT Organization Charts

The reporting structure of an IT organization affects how roles operate in that shop. The structure must support the goals of the organization and be consistent with its culture and capabilities....

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For CIO Professionals

Report:Pros And Cons Of Future IT Models

Several new IT models are emerging from the experiments by IT shops and the innovative thinking of management consulting firms. These models attempt to overcome the silos both within IT and between...

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For CIO Professionals

Tool:Near-Term IT Models Have Pros And Cons

For CIO Professionals

Tool:Interest In Restructuring Is High

For CIO Professionals

Report:Standardize IT Processes With A Process Factory

Many shops, particularly global ones, want to increase the percentage of processes that are globally consistent. To meet this need, Wipro Consulting Services provides an interesting service package...

• Downloads: 630

For CIO Professionals

Report:Motivating IT Employees -- Part 1

Survey Analysis On Motivators Of IT Staff

What motivates IT people? To answer this question, Forrester first identified 12 core factors that influence motivation, and then we surveyed 129 IT leaders to determine the impact of each factor....

• Downloads: 1181

For CIO Professionals

Report:Introducing The Forrester BT Leadership Maturity Model

A Self-Assessment Framework To Focus And Accelerate Your Transformation

Many CIOs struggle to answer two deceptively simple questions: 1) How are we doing, and 2) what should I prioritize? These questions invite a host of complexities, raising questions about the role of...

• Downloads: 598

For Chief Information Officer Professionals

Blog:The CIO’s Role In Business Transformation

At our recent CIO Forum in D.C., I had a number of conversations with clients who either had gone through or were going through a business transformation. From our talks, one theme jumped out at me...

For CIO Professionals

Report:Develop Effective BT Strategy

Executive Overview: The BT Strategic Planning Playbook

Today's executives are totally dependent on technology to achieve their organization's goals and objectives — without technology they cannot compete. CIOs increasingly play a vital role in...

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For CIO Professionals

Report:The Empowered BT CIO

A Road Map For CIOs To Succeed In An Empowered World

Many pundits are writing the CIO's obituary. Your employees and the business are no longer relying on IT to provision and deliver technology. They are using technologies like social, mobile, cloud,...

• Downloads: 840
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For Chief Information Officer Professionals

Blog:Prepare to make compromises when selecting a CIO

Look over a list of CIO requirements and you come up with Superman. Great skill in communication, strategy, business knowledge, IT knowledge, consistency with culture, operational...

For CIO Professionals

Report:Why Strategic Functions Fail

Part 3 Of A Three-Part Series On Why Key IT Roles Fail

Certain roles in IT can significantly change the organization for good or bad. Through a combination of surveys, interviews, and consulting engagements, we gathered in-depth information on the common...

• Downloads: 1014

For CIO Professionals

Report:Why Roles Fail — Seven Common Reasons And Remedies

Part 1 Of A Three-Part Series On Why Key IT Roles Failed

A number of roles in IT can significantly change the organization for good or bad. When they fail, the consequences are severe. From a combination of surveys, interviews, and consulting engagements,...

• Downloads: 1295

For Chief Information Officer Professionals

Blog:A Structural Tune-Up For An Applications Organization

I was talking with a client the other day about the reporting structure of her applications organization. The group had a single leader, but underneath, it was subdivided into groups that were a...

For CIO Professionals

Tool:Impact Versus Frequency Of Failure Of Operational Roles

For CIO Professionals

Report:Optimize The IT Organization To Support BT Strategy

Organization: The BT Strategic Planning Playbook

Building and implementing a BT strategy requires specific skills, roles, incentives, and structures to be in place. It also needs a sourcing strategy to bring in third-party capabilities....

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For CIO Professionals

Tool:The Greatest Interest Is In Business-Process-Based Models

For CIO Professionals

Tool:Forrester Wave™: IT Organization Redesign Consultancies, Q4 '12

For Chief Information Officer Professionals

Blog:Why Do IT Roles Fail?

I’ve been researching why IT roles fail (or at least struggle mightily and often futily). The roles that come up most often are the ones that are not directly building or...

For Chief Information Officer Professionals

Blog:What Should IT Do If Empowered BT Increases In Popularity?

An empowered BT model includes the idea that end users will take on some functions that are typically performed within an IT organization. These may include selecting and deploying applications,...

For CIO Professionals

Tool:Service Improvement, Cost Reduction, And Consistency Are Primary Restructuring Drivers

For CIO Professionals

Report:Motivating IT Employees — Part 2

What Works And What Doesn't In Motivating IT Staff

The secret behind many CIOs' success is a great staff that supports and executes the vision and strategy for IT. There are many ways to keep the IT staff motivated; they vary in effectiveness, cost...

• Downloads: 584

For CIO Professionals

Report:What's Driving Demand For Key IT Roles?

Execution, Consistency, And Business Growth Drive Increased Demand

What factors are changing the demand for roles in IT? To help answer this question, Forrester surveyed 140 IT decision-makers about why demand for some roles in IT is decreasing while for others it's...

• Downloads: 546

For CIO Professionals

Tool:Applications Groups Are The Primary Targets For Restructuring