About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Alex serves CIO Professionals. His coverage includes business technology strategies, business sustainability, business-driven governance frameworks, process-oriented organizational design, change management, and continuous improvement. He is also a leading expert on best practices for making technology organizations more effective and business relevant through the implementation of service-oriented structures and process frameworks.
Alex helps clients partner with business peers to drive growth and customer engagement; develop business technology people and processes for future success; and adopt business process management (BPM), Lean, and Six Sigma to deliver business outcomes.
Prior to taking on his current role, Alex focused his research on Business Process Professionals' challenges, such as the development of business process architectures, portfolio management capabilities, centers of excellence, and deployment of change management programs. Before joining Forrester in 2005, Alex developed the IT consolidation program and managed the data center of a large European automotive company. Previously, he spent 10 years at IBM and EDS as an executive senior consultant and led several international customer projects in areas such as mergers and acquisitions, IT shared services, sourcing, organizational change, process, and technology management. Alex also worked for five years as a research scientist in the area of high-performance computing at the IBM Scientific Center Heidelberg, publishing in refereed journals and co-editing three proceeding books.
Alex received a master's degree in engineering from the Civil Engineering Institute in Bucharest, Romania, and a Ph.D. in engineering from the Technical University Aachen, Germany. He received a postdoctoral fellowship from Princeton University.
Predictive And Behavioral Analysis Finds Its Way Into Identity And Access Management
Identity and access management (IAM) professionals need to protect information and prevent unauthorized users from accessing business-critical systems in an increasingly complex IT environment. They...

Seven Tenets Of Effectively Combating Fraud Costs
Fraud causes companies to lose money in many ways: They face losses due to chargebacks, unrecoverable transfers, and unnecessary shipping costs; and spend extensive time and resources investigating...
Software-As-A-Service Adoption Drives Federated Access; Provisioning Still Lags
The wait is over. According to Forrester's recent security survey, adoption of identity federation jumped from less than 5% two years ago to more than 12% in 2009. Why? Because software-as-a-service...
A North American online retailer found that fraud losses ate at profits and affected the customer experience. The retailer's manual fraud management processes could not scale with the volume of its...
The Six Vendors That Matter Most And How They Stack Up
In Forrester's 16-criteria evaluation of risk-based authentication vendors, we identified the six significant vendors in this category — CA Technologies, Entrust, iovation, RSA, Symantec, and...
The challenges of consumer-facing identity management, access management, and authentication differ in ways subtle and dramatic from those of the employee-facing variety. In fact, several vendors in...
Six New Features And Capabilities Redefine PIM Architecture
Privileged identity management (PIM) is composed of password safes, sensitive entitlement management, and session recording and auditing. It's used primarily for managing system administrator...
Insurers Must Catch Up To The Sophistication Of Today's Fraudsters
Fraud costs the US insurance industry upward of $40 billion, which the industry then passes on to policyholders in the form of higher premiums. Financial crime is on the rise as fraudsters become...
Skills And Staffing: The Identity And Access Management Playbook
This report outlines the skills and staffing requirements for security and risk (S&R) executives working on building an identity and access management strategy for the extended enterprise. Identity...
During the past three years, cloud-based identity and access management (IAM) solutions have become a viable and cost-effective alternative to on-premises, commercial off-the-shelf (COTS), or...

You Must Invest In Commercial Solutions To Combat Sophisticated Fraud Rings
Forrester uncovered three major trends for 2011 that organizations and vendors alike must address to combat increasingly sophisticated fraud rings. First, fraud professionals should insist that their...

Aveksa And SailPoint Lead, With NetIQ, Oracle, And CA Technologies Following
Role management and access recertification has moved to center stage for security and risk (S&R) professionals, business, and auditors. It provides higher security because it provides a better...
Assessment Framework: The Identity And Access Management Playbook
An identity and access management (IAM) maturity model is necessary for assessing your current state against industry best practices, understanding your performance relative to that of your peers,...
Build/Buy Capabilities: The Identity And Access Management Playbook
Reducing the costs of an identity and access management (IAM) solution has been a top priority for security and risk professionals for a long time. Although IAM solutions have matured significantly...

Plan Your Move To Risk-Based Authentication And Software-Based Tokens
The RSA breach presents IT security professionals with significant challenges regarding authentication and questions the security of the bulletproof hardware token hitherto thought to be invincible....

When a global financial institution saw a large uptick in fraud in its commercial banking, it realized that transaction monitoring alone was insufficient. The bank needed to do more, but it was...
The Eight Providers That Matter Most And How They Stack Up
In Forrester's 15-criteria evaluation of enterprise fraud management vendors, we identified the eight most significant vendors in the category — 41st Parameter, ACI Worldwide, CA Technologies,...
Six Vendors That Matter Most And How They Stack Up
In Forrester's 15-criteria evaluation of cloud identity and access management (IAM) vendors, we identified the six most significant solution providers in this category — Covisint, Lighthouse...

Policy And Procedures: The Identity And Access Management Playbook
This report outlines the process and procedures of Forrester's solution for security and risk (S&R) professionals looking to build their identity and access management (IAM) strategy. S&R...
Business Impact: The Identity And Access Management Playbook
Security and risk (S&R) executives responsible for identity and access management (IAM) must manage access to sensitive applications and data because of security and compliance requirements -- and...
Protecting Information Consistently With Identity Context (PICWIC) Is A Must
According to Forrester survey data, "trusted" insiders and business partners, intentionally or unintentionally, are responsible for 43% of security breaches. The recent WikiLeaks breach illustrates...

Requirements For Data Security, Mobile Devices, And Cloud-Based Services Will Forge Ahead
For 2011, Forrester predicts that IT administration efficiency and business agility will become the main drivers for using identity and access management (IAM). A bevy of acquisitions during the past...
Strategic Plan: The Identity And Access Management Playbook
This report outlines the strategic vision of Forrester's solution for security and risk (S&R) professionals looking to build their identity and access management strategy (IAM). This report is...

Desktop or enterprise single sign-on (E-SSO) is a relatively easy way to provide end user convenience and to get started in identity and access management (IAM). The end user benefits of E-SSO are...
Executive Overview: The Identity And Access Management Playbook
The rapid adoption of mobile devices and cloud services, together with a multitude of new partnerships and customer-facing applications, has "extended" the identity boundary of today's enterprise....