Alexander Peters, Ph.D.

Principal Analyst serving CIOs

Alex serves CIO Professionals. His coverage includes business technology strategies, business sustainability, business-driven governance frameworks, process-oriented organizational design, change management, and continuous improvement. He is also a leading expert on best practices for making technology organizations more effective and business relevant through the implementation of service-oriented structures and process frameworks.

Alex helps clients partner with business peers to drive growth and customer engagement; develop business technology people and processes for future success; and adopt business process management (BPM), Lean, and Six Sigma to deliver business outcomes.

Previous Work Experience

Prior to taking on his current role, Alex focused his research on Business Process Professionals' challenges, such as the development of business process architectures, portfolio management capabilities, centers of excellence, and deployment of change management programs. Before joining Forrester in 2005, Alex developed the IT consolidation program and managed the data center of a large European automotive company. Previously, he spent 10 years at IBM and EDS as an executive senior consultant and led several international customer projects in areas such as mergers and acquisitions, IT shared services, sourcing, organizational change, process, and technology management. Alex also worked for five years as a research scientist in the area of high-performance computing at the IBM Scientific Center Heidelberg, publishing in refereed journals and co-editing three proceeding books.


Education

Alex received a master's degree in engineering from the Civil Engineering Institute in Bucharest, Romania, and a Ph.D. in engineering from the Technical University Aachen, Germany. He received a postdoctoral fellowship from Princeton University.

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  • Privacy
  • For Security & Risk Professionals

    Report:Protect Your Competitive Advantage By Protecting Your Intellectual Property From Cybercriminals

    Business Impact: The Data Security And Privacy Playbook

    Protecting customer data such as credit card information, log-in credentials, and personally identifiable information is an important part of enterprise IT security. Such data fuels a large and...

    • Downloads: 398
    • Rating:
  • For Security & Risk Professionals

    Report:Measure The Effectiveness Of Your Data Privacy Program

    Performance Management: The Data Security And Privacy Playbook

    Privacy is one of the most important and emotional issues in information security. Privacy, or the lack thereof, affects a company's management, employees, and most importantly, customers. With the...

    • Downloads: 236
    • Rating:
  • For Security & Risk Professionals

    Report:Introducing Forrester's 2013 Data Privacy Heat Map

    To help security and risk professionals navigate the complex landscape of privacy laws around the world, Forrester created a data privacy heat map that highlights the data protection guidelines and...

    • Downloads: 650
  • For Security & Risk Professionals

    Charts & Figures:Social Media Policy Is Difficult To Properly Enforce

  • For Security & Risk Professionals

    Report:Kill Your Data To Protect It From Cybercriminals

    Strategic Plan: The Data Security And Privacy Playbook

    As cybercriminals have become more skillful and sophisticated, they have eroded the effectiveness of our traditional perimeter-based security controls. The constantly mutating threat landscape...

    • Downloads: 920
  • For Security & Risk Professionals

    Report:Dissect Data To Gain Actionable INTEL

    Forrester's Data Security And Control Framework

    Forrester segments the problem of securing and controlling data into three areas: 1) defining the data; 2) dissecting and analyzing the data; and 3) defending and protecting the data. We refer to...

    • Downloads: 306
    • Rating:
  • For Enterprise Architecture Professionals

    Client Inquiry:Google Search And Data Privacy

    Our scientists/researchers are putting sensitive searches in to Google's search engine. We are concerned that Google may be able to track search results and might sell the information. How does...

    • For Security & Risk Professionals

      Client Inquiry:Is The USA Patriot Act A "No Go" For EU Companies That Want To Use US Cloud Services?

      We plan to move our mailing and collaborative systems to the cloud where main actors are US companies and subject to the USA Patriot Act. How do European companies deal with this US law? Is the...

      • For Marketing Leadership Professionals

        Report:Privacy Matters For Online Advertisers

        Behavioral Marketers Should Prepare To Self-Regulate Data Practices

        Concern over consumer privacy has marketers, associations, government officials, and even technology vendors hustling to find ways to manage online data so that it is comfortable to consumers and...

        • Downloads: 458
      • For Security & Risk Professionals

        Report:Top 15 Trends S&R Pros Should Watch: Q2 2013

        From frantic security operations problems to the changing threat landscape, CISOs, senior security leaders, and other IT risk management leaders consistently have trouble keeping up with key trends...

        • Downloads: 301
        • Rating:
      • For Security & Risk Professionals

        The Data Security And Privacy Playbook

        Protect And Manage Your Critical Information Assets

        Data is the lifeblood of today's digital businesses, and for economic and even political gain, highly skilled cybercriminals are determined to steal it. Meanwhile, customers around the globe have...

        • For Security & Risk Professionals

          Report:Protect And Manage Your Critical Information Assets

          Executive Overview: The Data Security And Privacy Playbook

          Data is the lifeblood of today's digital businesses, and for economic and even political gain, highly skilled cybercriminals are determined to steal it. Meanwhile, customers around the globe have...

          • Downloads: 492
          • Rating:
        • For Security & Risk Professionals

          Report:Identify And Influence Data Security And Privacy Stakeholders

          Stakeholder Needs: The Data Security And Privacy Playbook

          This report outlines Forrester's solution for security and risk executives seeking to develop a data privacy and protection program and gain stakeholder support. As a security and risk (S&R)...

          • Downloads: 842
        • For Security & Risk Professionals

          Report:Inquiry Spotlight: Consumer-Facing Identity, Q4 2012 To Q1 2013

          The challenges of consumer-facing identity management, access management, and authentication differ in ways subtle and dramatic from those of the employee-facing variety. In fact, several vendors in...

          • Downloads: 193
        • For Security & Risk Professionals

          Report:Prepare Your Security Organization For The Internet Of Things

          Why The Next Internet Revolution Is Much More Alarming Than The Last

          There is a revolution happening right now; innovative organizations are planning how they can merge the physical and digital worlds to bring new products and experiences to their customers. At the...

          • Downloads: 355
          • Comments: 1
          • Rating:
        • For Security & Risk Professionals

          Report:Job Description: Chief Privacy Officer

          Skills And Staffing: The Data Security And Privacy Playbook

          This report discusses skills and staffing implications of Forrester's solution for security and risk (S&R) professionals to act in developing their organization's data security and privacy strategy....

          • Downloads: 211
        • For Customer Insights Professionals

          Report:How Dirty Is Your Data?

          Strategic Plan: The Personal Identity Management Playbook

          As personal identity management (PIDM) begins to take shape, companies must think about their customer intelligence (CI) practices differently. Today's data governance policies — the rules that...

          • Downloads: 393
          • Comments: 2
          • Rating:
        • For Security & Risk Professionals

          Report:Q&A: EU Privacy Regulations

          As a consequence of increasing global commerce, security and risk (S&R) professionals face the complexity of navigating data privacy regulations from around the world. Forrester clients frequently...

          • Downloads: 417
        • For Security & Risk Professionals

          Report:Understand The State Of Data Security And Privacy: 2012 To 2013

          Benchmarks: The Data Security And Privacy Playbook

          This report outlines the benchmarks for Forrester's solution for security and risk (S&R) professionals looking to develop their organization's data security and privacy strategy. Throughout the year,...

          • Downloads: 800
          • Rating:
        • For Security & Risk Professionals

          Report:What You Must Know About Data Privacy Regulations In Asia Pacific

          Be Ready To Comply With Dynamic Regulatory Changes

          Understanding the laws and regulations that govern data privacy across your organization is critical for any company, but it can be challenging. As a result, too many security and risk (S&R)...

          • Downloads: 90
        • For Application Development & Delivery Professionals

          Report:Banking IT In 2023 Updated

          Banking IT In 2023 Becomes Banking IT Today As Well As Banking IT In 2026

          Application development and delivery teams in financial services must design and select future-proof, forward-looking business applications capable of coping with future business scenarios. To...

          • Downloads: 1228
        • For Security & Risk Professionals

          Report:The 15 Most Important Questions To Ask Your Cloud Identity And Access Management Provider

          During the past three years, cloud-based identity and access management (IAM) solutions have become a viable and cost-effective alternative to on-premises, commercial off-the-shelf (COTS), or...

          • Downloads: 186
          • Comments: 3
          • Rating:
        • For Security & Risk Professionals

          Report:Know Your Data To Create Actionable Policy

          Policy And Procedures: The Data Security And Privacy Playbook

          Data defense is the fundamental purpose of information security. To defend your data, there are only four levers you can pull — controlling access, inspecting data usage patterns for abuse,...

          • Downloads: 286
          • Rating:
        • For Security & Risk Professionals

          Report:Managing The Security And Risk Challenges Of Personal Devices In The Workplace

          An Empowered Report: Security Pros Must Work Inside And Outside Of IT To Address The Challenges

          Amid the rising trend of personally owned smartphone and tablet use in the workplace, security professionals face the tough question of how to properly manage and secure these devices. Secure...

          • Downloads: 1823
        • For Security & Risk Professionals

          Report:Manage The Risks Of Social Media

          Social media is a security and risk nightmare — it's used everywhere, all the time, by everyone both outside and inside your organization. Although social media offers potentially great...

          • Downloads: 458
          • Rating:
        • For Security & Risk Professionals

          Report:Forrester's Data Privacy Heat Map Supplement

          To help security and risk professionals navigate the complex landscape of privacy laws around the world, Forrester created a data privacy heat map that highlights the data protection guidelines and...

          • Downloads: 78
          • Rating:
         
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