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Alexander Peters, Ph.D.

Principal Analyst serving CIOs

Alex serves CIO Professionals. His coverage includes business technology strategies, business sustainability, business-driven governance frameworks, process-oriented organizational design, change management, and continuous improvement. He is also a leading expert on best practices for making technology organizations more effective and business relevant through the implementation of service-oriented structures and process frameworks.

Alex helps clients partner with business peers to drive growth and customer engagement; develop business technology people and processes for future success; and adopt business process management (BPM), Lean, and Six Sigma to deliver business outcomes.

Previous Work Experience

Prior to taking on his current role, Alex focused his research on Business Process Professionals' challenges, such as the development of business process architectures, portfolio management capabilities, centers of excellence, and deployment of change management programs. Before joining Forrester in 2005, Alex developed the IT consolidation program and managed the data center of a large European automotive company. Previously, he spent 10 years at IBM and EDS as an executive senior consultant and led several international customer projects in areas such as mergers and acquisitions, IT shared services, sourcing, organizational change, process, and technology management. Alex also worked for five years as a research scientist in the area of high-performance computing at the IBM Scientific Center Heidelberg, publishing in refereed journals and co-editing three proceeding books.


Education

Alex received a master's degree in engineering from the Civil Engineering Institute in Bucharest, Romania, and a Ph.D. in engineering from the Technical University Aachen, Germany. He received a postdoctoral fellowship from Princeton University.

Research Coverage:

Business Transformation, Center of Expertise, Executive Steering Committees, Governance, IT Organization, IT Shared Services, Mergers & Acquisitions, Organizational Design & Change Management, Program Management, Staff Development, Training & Succession Management, Strategy & Strategic Planning, Strategy, Planning & Governance of IT

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  • Sharyn Leaver

  • For Chief Information Officer Professionals

    Blog:Vote For Forrester's IT Forum 2011 Theme

    Sharyn LeaverOctober 25, 2010

    Are you ready for Forrester's IT Forum 2011? Mark your calendars for May 25-27 in Las Vegas and June 8-10 in Barcelona — and help us design an event that is as relevant and productive...

    • For CIO Professionals

      Report:CIOs: The Web's Golden Age Is Ending

      Sharyn LeaverFebruary 10, 2011

      As CIOs continue to evaluate business technology and plan for future investments, it is essential to accept the fact that the golden age of the Internet is ending. In the past decade, nearly all...

      • Downloads: 426

    • For Chief Information Officer Professionals

      Blog:CMOs And CIOs Tackle Technology: Q&A With Robert Mead, CMO And Michael Mathias, CIO At Aetna

      Sharyn LeaverSeptember 14, 2011

      Recently my colleague David Cooperstein and I had the opportunity to meet with Robert Mead and Michael Mathias, the CMO and CIO respectively at Aetna. They will be speaking at our upcoming CIO-CMO...

      • For Chief Information Officer Professionals

        Blog:Q&A With Michael Ali, VP & CIO, Harman

        Sharyn LeaverMay 20, 2011

        I am so looking forward to hearing from our keynoters next week at the Forrester's IT Forum 2011. Poised to be one of the most informative – and entertaining – will be Michael...

        • For Chief Information Officer Professionals

          Blog:Conquering The Technology/Marketing Divide

          Sharyn LeaverAugust 29, 2011

          Forget Brad and Angelina (or "Brangelina" for those that are more plugged in to pop culture than I), the new "it" couple is the CIO and CMO. Why? In the digital world we live in today, which...

          • For Chief Information Officer Professionals

            Blog:Forrester's IT Forum 2011 Puts You In The Driver Seat

            Sharyn LeaverMarch 18, 2011

            IT leaders are at a crossroads. To thrive in today's -- and tomorrow's -- rapidly changing digital world, they must move beyond the elusive idea of business and IT alignment, where business...

            • For Enterprise Architecture Professionals

              Blog:The Demand For Speed Is Accelerating — And IT Isn't Keeping Up

              Sharyn LeaverMarch 13, 2012

              Speed and agility are at the heart of business today — and, unfortunately, those are two areas in which IT is falling short. Two trends — neither of which is going away anytime soon...

              • For Chief Information Officer Professionals

                Blog:Follow The Conversation From Forrester's IT Forum 2011

                Sharyn LeaverMay 25, 2011

                Today we’re kicking off Forrester's IT Forum 2011 at The Palazzo in Las Vegas. Prepare for three exciting days of keynote presentations and track sessions focused on business and technology...

                • For Enterprise Architecture Professionals

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