About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Alex serves CIO Professionals. His coverage includes business technology strategies, business sustainability, business-driven governance frameworks, process-oriented organizational design, change management, and continuous improvement. He is also a leading expert on best practices for making technology organizations more effective and business relevant through the implementation of service-oriented structures and process frameworks.
Alex helps clients partner with business peers to drive growth and customer engagement; develop business technology people and processes for future success; and adopt business process management (BPM), Lean, and Six Sigma to deliver business outcomes.
Prior to taking on his current role, Alex focused his research on Business Process Professionals' challenges, such as the development of business process architectures, portfolio management capabilities, centers of excellence, and deployment of change management programs. Before joining Forrester in 2005, Alex developed the IT consolidation program and managed the data center of a large European automotive company. Previously, he spent 10 years at IBM and EDS as an executive senior consultant and led several international customer projects in areas such as mergers and acquisitions, IT shared services, sourcing, organizational change, process, and technology management. Alex also worked for five years as a research scientist in the area of high-performance computing at the IBM Scientific Center Heidelberg, publishing in refereed journals and co-editing three proceeding books.
Alex received a master's degree in engineering from the Civil Engineering Institute in Bucharest, Romania, and a Ph.D. in engineering from the Technical University Aachen, Germany. He received a postdoctoral fellowship from Princeton University.
Executive Overview: The S&R Practice Playbook
Today, business leaders expect the CISO to not only protect the organization from run-of-the-mill hackers but to also protect its brand and competitive advantage in the marketplace — all while...

Guest Post From Researcher Chris Sherman Traditional antivirus techniques have been fighting a losing battle for years. Popular hacker exploit kits pounce on new vulnerabilities quickly...
It's that time of year when we begin planning our spring Forums. Our Security & Risk Forum EMEA will take place in London, March 17th and 18th. Planning and content creation for that Forum is...
Insights From Forrester's Security & Risk Council
Every six months, Forrester's security and risk (S&R) team fields a survey to the members of its Security & Risk Council to ascertain their top priorities for the following six months. Forrester's...
Executive Overview: The Data Security And Privacy Playbook
Data is the lifeblood of today's digital businesses, and for economic and even political gain, highly skilled cybercriminals are determined to steal it. Meanwhile, customers around the globe have...

How important is it that the business continuity management tool seamlessly integrate with the company's incident management tool? Specifically, when a business continuity plan is being executed "for...
As a follow-up to my blog post yesterday, there’s another area that’s worth noting in the resurgence of interest in BC preparedness, and that’s standards. For a long time,...
Although a business impact analysis (BIA) is a key part of putting together a disaster recovery plan, many companies neglect to conduct one. Forrester believes it's worthwhile to take a step back and...
IBM, HP, SunGard, And ICM Lead, Verizon Close Behind
In Forrester's 64-criteria evaluation of disaster recovery services providers, we found that IBM, HP, SunGard, and ICM led the pack due to their best-in-class core disaster recovery services and...
We recently embarked on a Forrester-wide research project to benchmark the use of social technologies across enterprise organizations. Why is this important? Well as you may know, we cover social...
Guest post from S&R Researcher Chris Sherman. Host-based intrusion prevention systems, host-based data leak protection, full disk and file level encryption . . . all are important tools...
The current state of business continuity management (BCM) standards? Abysmal. According to a joint Forrester/DRJ study, 69% of respondents said that British Standard (BS) 25999 did not influence or...
Forrester's security and risk (S&R) team fields hundreds of inquiries every month. We often gauge the interest in various topics and plan our future research agenda based on this barometer. Many of...
Today's Live Stream 8:30 a.m.-8:45 a.m. EST Day 1 Opening Remarks Stephanie Balaouras, Principal Analyst, Research Director, Forrester 8:45 a.m.-9:30 a.m. EST Forrester Keynote: Maturing The...
Last week, I wrote a blog post summarizing the Day 1 opening keynotes at Forrester’s Security Forum. This week, I’d like to recap the Day 2 opening keynotes. The second or last...
Benchmarks: The Identity And Access Management Playbook
This report provides a spending and technology adoption benchmark for security and risk (S&R) executives looking to develop their organization's identity and access management (IAM) strategy....

Business Case: The Business Technology Resiliency Playbook
This report outlines Forrester's guidance for a business technology resiliency (BTR) business case. This is a critical step when securing funding because management is often reluctant to fund...

Benchmark: The Business Technology Resiliency Playbook
This report outlines Forrester's solution for infrastructure and operations (I&O) leaders to benchmark the performance of their business continuity (BC) programs as part of their broader business...

Future Look: The S&R Practice Playbook
This report outlines the future look of Forrester's solution for security and risk (S&R) executives working on building a high-performance security program and organization. This report is designed...
For the second year in a row, I have the honor of hosting our Security Forum EMEA in London, March 17th - 18th. This is Forrester's 5th annual Security Forum in Europe, and each year brings a...
We are considering a contract with a third-party disaster recovery service provider in the event that employees are displaced from the office. What are the critical requirements that we should...
Six Percent Of IT Operating And Capital Budgets Goes To BC/DR
According to Forrester's recent survey of 2,803 IT decision-makers, improving their business continuity and disaster recovery (BC/DR) capabilities is the No. 1 priority for SMBs and the second...
Strategic Plan: The Business Technology Resiliency Playbook
This report outlines Forrester's solution for IT infrastructure and operations (I&O) leaders to develop their business technology (BT) resiliency strategic plan. A well-documented strategic plan is...
Vision: The Business Technology Resiliency Playbook
This report outlines the vision of Forrester's solution for infrastructure and operations (I&O) executives planning their organization's business technology (BT) resiliency strategy — the...
