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Andrew Bartels

Vice President, Principal Analyst serving CIOs

Andy is a member of Forrester's Business Technology Futures team, which serves CIOs and their business partners by predicting the long-term business impact of information technology. His research focus is on smart computing and analytics and tech-driven business transformation, analyzing the shifting economics of the industry, including spending, budgeting, and the influence of macroeconomic trends.

He also researches the growing customization of IT systems for industry-specific applications, especially in the utilities, energy, and professional services sectors. He is also a thought leader in the sourcing and procurement technology markets.

Previous Work Experience

Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. He came to Forrester through its acquisition of Giga Information Group in 2003, where he had worked as a vice president and research leader since 1998. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.

Andy has been a regular participant in Forrester's IT Forum conferences, delivering keynote addresses in 2006 and 2007 with colleagues on the future of software. He has also been a recurring presenter at Conference Board conferences on eProcurement and eSourcing. He has been quoted in leading business and technology publications, including BusinessWeek, The Economist, The New York Times, and The Wall Street Journal.


Education

Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.

Research Coverage:

Benchmarks, Economic Outlook, IT Budgeting & Forecasting, IT Spending Forecasts, Innovation, Innovation Strategies, Mergers & Acquisitions, Spend Management, Vendor Management Systems, eCommerce Platforms & Technologies, eMarkets, eProcurement

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113 results in Reports

  • Andrew Bartels

  • For CIO Professionals

    Report:Global IT 2008 Market Outlook

    The US Market Is The Laggard, With Asia Pacific The Pacesetter

    Andrew BartelsFebruary 11, 2008

    Global purchases of IT goods and services — which equal IT vendors' revenues — will equal $1.7 trillion in 2008, growing by 6% after a 12% increase in 2007. A declining US dollar boosted...

    • Downloads: 3036

  • For CIO Professionals

    Report:IT MOOSE Management — 20 Best Practices

    How CIOs Should Measure IT Maintenance And Ongoing Operations

    Andrew Bartels, Phil MurphySeptember 20, 2007

    How does a CIO judge whether he or she is using IT resources in the most effective and efficient manner? If the CIO is successful, how does he or she demonstrate this to the CEO and senior...

    • Downloads: 2606

  • For CIO Professionals

    Report:US IT Budget Benchmarks — Preparing For 2010

    2009 Budget And Spending Data Provides Guidance For The Year Ahead

    Craig Symons, Andrew BartelsJanuary 04, 2010

    IT budget benchmarks continue to be a hot topic for CIOs, especially in the wake of a recession that has caused companies to cut IT budgets to the bone. To help CIOs use IT budget benchmarks to...

    • Downloads: 2937

  • For CIO Professionals

    Report:Global IT Market Outlook: 2009

    The Global Recessions Will Slow IT Purchases Growth To A Crawl

    Andrew BartelsJanuary 12, 2009

    Global purchases of IT goods and services — or from the other perspective IT vendors' revenues — will equal $1.66 trillion in 2009, declining by 3% after an 8% rise in 2008. A declining...

    • Downloads: 2384

  • For CIO Professionals

    Report:US IT Spending Benchmarks For 2008

    More Options For CIOs To Find The Best IT Budget Benchmark

    Andrew Bartels, Craig SymonsDecember 23, 2008

    Forrester's annual report on US IT spending benchmarks has been one of our most popular and eagerly awaited documents each year. We first offer CIO-based data and analysis on the whys and hows of IT...

    • Downloads: 2599

  • For CIO Professionals

    Report:The State Of Enterprise IT Budgets: 2008

    Business Data Services North America And Europe

    Andrew BartelsMarch 27, 2008

    Going into 2008, North American and European enterprises had IT budget priorities that generally matched 2007 priorities. Overall, they expected to increase 2008 IT budgets by 3% — the same...

    • Downloads: 1901

  • For CIO Professionals

    Report:2010 To 2012 Global Tech Industry Outlook

    2011 Looks Like 2010, But With Software Leading Instead Of Hardware

    Andrew BartelsJanuary 10, 2011

    2010 is ending with debt worries and questions about the future of the euro in Europe, doubts about the strength of the US recovery, and worries about overheated economies and higher inflation in...

    • Downloads: 2604

  • For CIO Professionals

    Report:US IT Spending Benchmarks For 2007

    Tracking Down IT MOOSE Metrics And Putting Them In The Right Context

    Andrew BartelsNovember 13, 2007

    Every year, CIOs and their finance people get prepared for this question from their CEOs: "How does our IT spending compare with our competitors?" To help them respond, Forrester annually provides IT...

    • Downloads: 2076

  • For CIO Professionals

    Report:Global Tech Market Outlook For 2012 And 2013

    Eight Themes Will Shape Vendors' Prospects Over The Next Two Years

    Andrew BartelsJanuary 06, 2012

    The market for purchases of information technology goods and services by business and government will go through two transitions in 2012 and 2013. The first is a spending slowdown after the recession...

    • Downloads: 2520
    • Rating:

  • For Application Development & Delivery Professionals

    Report:Enterprise Software In 2017

    Three Planning Scenarios For The Software Market In 10 Years

    Andrew Bartels, Laura Ramos, John R. RymerMarch 04, 2008

    Software investments — especially for core business applications and infrastructure — create dependencies on products and vendors that last for decades. To maximize the return on these...

    • Downloads: 2092

  • For CIO Professionals

    Report:Smart Computing Drives The New Era Of IT Growth

    A New Tech Investment Cycle Holds Seismic Promise — And Challenges

    Andrew BartelsDecember 04, 2009

    The technology industry has entered a new cycle of tech innovation and growth, which we are calling "Smart Computing." Like prior cycles of mainframe computing, personal computing, and network...

    • Downloads: 2102

  • For CIO Professionals

    Report:Global Tech Market Outlook For 2011 And 2012

    Economic And Financial Turmoil Dims 2012 Prospects

    Andrew BartelsSeptember 16, 2011

    The US and European economies are dancing on the edge of a recession but haven't yet fallen. As a result, the outlook for the global market for business and government purchases of technology goods...

    • Downloads: 2072

  • For CIO Professionals

    Report:US IT Market Outlook: Q3 2008

    The US Recession And Tech Slowdown Will Hit In Late 2008

    Andrew BartelsSeptember 24, 2008

    The 2008 US recession and related slowdown in the US tech market has been delayed, not cancelled. With Q2 2008 data now available for both the US economy and the US tech market, growth in both areas...

    • Downloads: 1399

  • For CIO Professionals

    Report:Topic Overview: IT Spending And Forecasting

    Andrew BartelsJune 04, 2007

    Every technology decision is made in the context of technology purchases and spending, whether it is an enterprise buying a software application or IT service or a vendor choosing what industries to...

    • Downloads: 1702

  • For CIO Professionals

    Report:The Forrester Wave™: Contract Life-Cycle Management, Q3 2008

    Ariba, Emptoris, SAP, Selectica, And Upside Software Are The Leaders

    Andrew BartelsAugust 11, 2008

    In Forrester's 110-criteria evaluation of contract life-cycle management (CLM) vendors, we found that Ariba, Emptoris, SAP, Selectica, and Upside Software led the pack because of their advanced...

    • Downloads: 1628

  • For CIO Professionals

    Report:Which Software Markets Will SaaS Disrupt?

    Software-As-A-Service (SaaS) Products And Business Models Will Have Selective Impact

    Andrew Bartels, Liz HerbertJanuary 12, 2011

    Software-as-a-service (SaaS) is an important new set of capabilities and engagement models in the IT industry, particularly in the emerging world of cloud computing. We project that SaaS offerings...

    • Downloads: 2050

  • For CIO Professionals

    Report:What The Financial Crisis Means To The Tech Market

    The Expected Slowdown Arrives In Spades, With Greater Risks Of It Getting Worse

    Andrew BartelsOctober 15, 2008

    In our September 24, 2008, review of the US IT market — as of the third quarter of 2008 — we predicted a distinct slowdown in growth for US business and government purchases of technology...

    • Downloads: 1198

  • For CIO Professionals

    Report:US And Global IT Market Outlook: Q3 2010

    We Forecast Slower But Still-Robust 7% To 8% Growth

    Andrew BartelsOctober 15, 2010

    US economic growth is falling short of our already modest expectations and will expand at a snail's pace of less than 2.5% for real GDP in 2010 (avoiding a double-dip recession. As a result, we have...

    • Downloads: 1511

  • For CIO Professionals

    Report:US And Global IT Market Outlook: Q1 2010

    The Tech Market Recovery Has Begun

    Andrew BartelsApril 08, 2010

    The tech recovery has started in the US and around the world. Q4 2009 IT market indicators showed an end to declines, setting the stage for stronger growth in 2010. The US IT market is set to grow by...

    • Downloads: 1550

  • For CIO Professionals

    Report:European IT Market Outlook: 2009 To 2010

    The European Recession Hurts IT Purchases

    Andrew Bartels, Peter O'NeillAugust 28, 2009

    The European market for business-purchased technology goods and services (measured in euros) will decline by 6.3% in 2009, and be slow to recover in 2010 with only 4% growth. In both regards, it will...

    • Downloads: 1570

  • For CIO Professionals

    Report:European IT 2008 Market Outlook

    While Growth Will Slow, Europe Will Still Outpace The US — But Not By Much

    Andrew Bartels, Andrew ParkerMarch 06, 2008

    With the US economy and IT market poised between slowdown and recession for 2008, the IT markets of Western and Central Europe will once again outperform the US market over the course of this year....

    • Downloads: 1340

  • For CIO Professionals

    Report:The State Of Enterprise IT Budgets: 2009

    Business Data Services North America And Europe

    Heidi Shey, Andrew BartelsAugust 07, 2009

    This document provides enterprise highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has...

    • Downloads: 1282

  • For CIO Professionals

    Report:US And Global IT Market Outlook: Q4 2009

    The Tech Downturn Is Over — Let The Growth Games Begin

    Andrew BartelsJanuary 11, 2010

    The tech downturn of 2008 to 2009 is unofficially over. While the Q3 2009 data for the US and the global market showed continued declines in tech purchases (as we expected), we predict that the Q4...

    • Downloads: 1387

  • For CIO Professionals

    Report:US And Global IT Market Outlook: Q2 2009

    More Weakness Ahead, But The Worst Declines Are In The Past

    Andrew BartelsJune 29, 2009

    To paraphrase the title of Richard Fariña's 1960s novel, "been down so far it looks like up to me" is an apt description of the US and global IT markets at mid-year 2009. While the Q1 2009 tech...

    • Downloads: 1060
    • Comments: 1

  • For CIO Professionals

    Report:US Tech Industry Outlook For 2011

    Insurance Transformation Exposes Key Opportunities For Technology Vendors

    Andrew BartelsDecember 14, 2010

    The US insurance industry represents 3.2% of gross domestic product (GDP) and generated nearly $1 trillion in revenues in 2009, but even with that big number, premium growth has been declining for...

    • Downloads: 1168
 
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