Andrew Bartels

Vice President, Principal Analyst serving CIOs

Andy is a member of Forrester's Business Technology Futures team, which serves CIOs and their business partners by predicting the long-term business impact of information technology. His research focus is on smart computing and analytics and tech-driven business transformation, analyzing the shifting economics of the industry, including spending, budgeting, and the influence of macroeconomic trends.

He also researches the growing customization of IT systems for industry-specific applications, especially in the utilities, energy, and professional services sectors. He is also a thought leader in the sourcing and procurement technology markets.

Previous Work Experience

Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. He came to Forrester through its acquisition of Giga Information Group in 2003, where he had worked as a vice president and research leader since 1998. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.

Andy has been a regular participant in Forrester's IT Forum conferences, delivering keynote addresses in 2006 and 2007 with colleagues on the future of software. He has also been a recurring presenter at Conference Board conferences on eProcurement and eSourcing. He has been quoted in leading business and technology publications, including BusinessWeek, The Economist, The New York Times, and The Wall Street Journal.

Education

Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.

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33 results in Reports

  • Andrew Bartels
  • Sourcing & Procurement
  • For CIO Professionals

    Report:Be Wary Of Licensed Software Geeks Bearing SaaS

    Becoming A SaaS Vendor Is Disruptive And Challenging

    Software-as-a-service (SaaS) has become the hot trend in the software market, with growth rates in vendor revenues that are two to three times faster than the overall software market. As growth...

    • Downloads: 273
    • Comments: 4
    • Rating:
  • For CIO Professionals

    Report:2013 Predictions: The ePurchasing Software Market Will Grow 5%

    More SaaS And Commoditization Shape 2013 Growth

    CIOs should take an interest in the market for ePurchasing software (software to support buying, sourcing, contracting, and vendor management activities) for two reasons: 1) to find technology tools...

    • Downloads: 375
  • For CIO Professionals

    Report:Defining The Boundary Between Business Tech Buying And Consumer Tech Buying

    Understanding Who Chooses And Who Pays For Devices That Span Business And Personal Tasks

    The spreading bring-your-own-device (BYOD) phenomenon has created a more complex landscape of tech buying. But traditional divisions between consumer tech purchases and business tech purchases still...

    • Downloads: 222
  • For CIO Professionals

    Report:Predictions 2012: The ePurchasing Market Will Grow 10%

    SaaS And Acquisitions Will Drive Market Dynamics In 2012

    The market for ePurchasing software (software to support buying, sourcing, contracting, and vendor management activities) continues to be a growing and dynamic market, with new entrants,...

    • Downloads: 468
  • For CIO Professionals

    Report:Market Overview: ePurchasing And Contract Life-Cycle Management In 2011 To 2012

    The Four Forces Of Cloud, Smart, Verticals, And Networks Are Reshaping Markets

    Four forces are keeping the $5 billion ePurchasing and contract life-cycle management (CLM) software markets highly competitive and dynamic. First, cloud delivery via software-as-a-service (SaaS) is...

    • Downloads: 1006
  • For Sourcing & Vendor Management Professionals

    Report:FAQs About Supplier Risk And Performance Management Software

    Forrester clients have many questions about supplier risk and performance management (SRPM), one of the newest, fastest growing ePurchasing software categories. These questions range from which...

    • Downloads: 370
    • Comments: 1
  • For CIO Professionals

    Report:Predictions 2011: ePurchasing Market To Grow 12%

    SaaS Products Will Lead Growth; The Pace Of Acquisitions Will Pick Up As Well

    The ePurchasing software market in 2011 will continue to be dynamic, with relatively strong growth of 12% overall, even faster growth in new categories, as well as a variety of mergers, acquisitions,...

    • Downloads: 779
  • For Sourcing & Vendor Management Professionals

    Report:How SaaS Will Change Technology Sourcing Strategy

    Sourcing executives are increasingly considering SaaS solutions as part of their overall technology vendor landscape. Are these technologies disruptive to sourcing? To answer that question, Forrester...

    • Downloads: 1273
  • For CIO Professionals

    Report:Predictions 2010: ePurchasing Market

    Growth Will Accelerate After A So-So 2009

    The ePurchasing market will post a very good growth rate of 12% in 2010, rising to $4 billion. This market for software products like eProcurement, eSourcing, contract life-cycle management (CLM),...

    • Downloads: 660
  • For CIO Professionals

    Report:The State Of SMB IT Budgets: 2009

    Business Data Services North America And Europe

    This document provides SMB highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has made CIOs...

    • Downloads: 809
  • For CIO Professionals

    Report:Predictions 2009: ePurchasing Market

    Growth Slows Both Overall And For eProcurement But Is Strong In Other Areas

    The ePurchasing market — software solutions for eProcurement, eSourcing, contract life-cycle management (CLM), automated spend analysis, accounts payable electronic invoice presentment and...

    • Downloads: 843
  • For CIO Professionals

    Report:Holistic View: The ePurchasing Software Market

    Strong Growth And Dynamism Despite Maturing eProcurement And eSourcing

    Vendors have both opportunities and challenges in the dynamic ePurchasing market, with strong double-digit growth projected for 2008 despite a slowing overall IT market. While products like...

    • Downloads: 995
  • For CIO Professionals

    Report:The Forrester Wave™: Contract Life-Cycle Management, Q3 2008

    Ariba, Emptoris, SAP, Selectica, And Upside Software Are The Leaders

    In Forrester's 110-criteria evaluation of contract life-cycle management (CLM) vendors, we found that Ariba, Emptoris, SAP, Selectica, and Upside Software led the pack because of their advanced...

    • Downloads: 1660
  • For CIO Professionals

    Report:Market Overview 2008: Automated Spend Analysis

    Fast-Growing ePurchasing Product Market Delivers Insight Into Large Enterprises

    Automated spend analysis software is an essential tool for chief purchasing officers (CPOs) at large, global, diversified enterprises, and it's a useful tool for many others. Automated spend analysis...

    • Downloads: 857
  • For CIO Professionals

    Report:Services Procurement Grows Despite Obstacles

    Absorbing Contingent Workforce Management Solutions

    The services procurement market is an anomaly. In theory, it should be huge, because purchases of services represent 30% to 60% of all company spending, with a high potential for significant savings...

    • Downloads: 487
  • For CIO Professionals

    Report:Contract Life-Cycle Management Attracts New Entrants

    The CLM Market Is Dynamic, Fragmented, And Competitive

    CIOs and their business partners are increasingly looking for contract life-cycle management (CLM) solutions for all of their businesses' contracts, even if they deploy them in stages for buy-side...

    • Downloads: 581
  • For CIO Professionals

    Report:Quadrem Is A Good eProcurement Solution For Companies With Ops In Developing Countries

    The Forrester Wave™ Vendor Summary, Q2 2007

    Quadrem began as an industry-owned eMarket for the metals and mining industry in 2000. Because mining companies operate in countries in Latin America, Africa, and Asia Pacific, Quadrem needed to...

    • Downloads: 77
  • For CIO Professionals

    Report:Ariba Is Still A Top eProcurement Solution

    The Forrester Wave™ Vendor Summary, Q2 2007

    One of the pioneers in creating eProcurement applications, Ariba continues to be a Leader in current offering and a Strong Contender from a strategic position. It has strengths across all our...

    • Downloads: 254
  • For CIO Professionals

    Report:ePlus Offers A Competitive eProcurement Solution With Links To Tech Product Sales

    The Forrester Wave™ Vendor Summary, Q2 2007

    ePlus is a US-based vendor that combines eProcurement and other enterprise cost management software applications with a technology leasing and reseller business. Its eProcurement product scores above...

    • Downloads: 67
  • For CIO Professionals

    Report:BasWare Is A Strong Newcomer In eProcurement Solutions

    The Forrester Wave™ Vendor Summary, Q2 2007

    A strong player in the accounts payable electronic invoice presentment and processing (AP-EIPP) market, BasWare added an eProcurement product in 2005 and has come on strong in the past two years. Its...

    • Downloads: 115
  • For CIO Professionals

    Report:cc-hubwoo Offers A European-Flavored eProcurement And Supplier Solution

    The Forrester Wave™ Vendor Summary, Q2 2007

    A series of mergers resulted in the creation of cc-hubwoo, a company with a portfolio of ePurchasing tools and a supplier network that spans Europe, North America, and Asia Pacific. Its cc-Buy...

    • Downloads: 83
  • For CIO Professionals

    Report:Oracle iProcurement Is A Leader In eProcurement Solutions

    The Forrester Wave™ Vendor Summary, Q2 2007

    Oracle iProcurement is in a virtual tie with BasWare for second highest scores for current offering. It also has one of the strongest strategic positions thanks to its financial resources, its...

    • Downloads: 124
  • For CIO Professionals

    Report:Ketera Technologies Provides A Cost-Effective eProcurement Solution

    The Forrester Wave™ Vendor Summary, Q2 2007

    Ketera Technologies is a US-based, pure SaaS or on-demand eProcurement provider. Its overall scores for current offering were above-average although not outstanding, but that was largely due to...

    • Downloads: 83
  • For CIO Professionals

    Report:SAP Strengthens Its eProcurement Solution

    The Forrester Wave™ Vendor Summary, Q2 2007

    SAP had been resting on its laurels for a while and, as a result, had started to slip behind its top competitors. However, its SAP SRM 2007 release, which is now available in ramp-up release and...

    • Downloads: 181
  • For CIO Professionals

    Report:IQNavigator Is A Leader In eProcurement Solutions For Services Purchases

    The Forrester Wave™ Vendor Summary, Q2 2007

    IQNavigator is a services procurement specialist and a Leader in that category. Its scores are almost identical to those of Fieldglass, with top scores for engagement management and very good scores...

    • Downloads: 98