Andrew Bartels

Vice President, Principal Analyst serving CIOs

Andy is a member of Forrester's Business Technology Futures team, which serves CIOs and their business partners by predicting the long-term business impact of information technology. His research focus is on smart computing and analytics and tech-driven business transformation, analyzing the shifting economics of the industry, including spending, budgeting, and the influence of macroeconomic trends.

He also researches the growing customization of IT systems for industry-specific applications, especially in the utilities, energy, and professional services sectors. He is also a thought leader in the sourcing and procurement technology markets.

Previous Work Experience

Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. He came to Forrester through its acquisition of Giga Information Group in 2003, where he had worked as a vice president and research leader since 1998. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.

Andy has been a regular participant in Forrester's IT Forum conferences, delivering keynote addresses in 2006 and 2007 with colleagues on the future of software. He has also been a recurring presenter at Conference Board conferences on eProcurement and eSourcing. He has been quoted in leading business and technology publications, including BusinessWeek, The Economist, The New York Times, and The Wall Street Journal.

Education

Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.

Andrew Bartels's Research

  • For Enterprise Architecture Professionals

    Report: Getting Down To Basics On Smart Process Apps

    Smart process applications represent a new category of software applications that are designed to support collaborative business activities, both the internal, operational collaboration that is ...

    • For CIOs

      Report: How To Succeed With Smart Process Apps For Cases

      Smart process applications represent a new category of software applications that are designed to support collaborative business activities. This collaboration can occur in the customer-oriented...

      • Downloads: 44
    • For CIOs

      Report: A Weak Start To 2014 Economic Growth Leads To Slower Global Tech Market Growth

      Halfway through 2014, the global tech market is still trying to get out of second gear, with projected local currency growth of 3.9% (3.3% in US dollars), not the third-gear growth of 5.5% we pr...

      • Downloads: 130
    • For CIOs

      Report: At Last, A Tech Market Recovery In Europe

      The European tech market has been down so long that sooner or later it was bound to turn up. Sooner is here. With most European economies emerging from recession, and Germany, Poland, and the UK...

      • Downloads: 152
    • For Sourcing & Vendor Management Professionals

      Report: Market Overview: 10% Growth In ePurchasing Software Market Makes 2014 A Year For Buyers

      For sourcing and vendor management (SVM) professionals and for CIOs, winning, serving, and retaining customers involves more than acquiring the right front-office technologies; it also involves ...

      • Downloads: 150
    • For CIOs

      Report: Global IT 2008 Market Outlook

      Global purchases of IT goods and services — which equal IT vendors' revenues — will equal $1.7 trillion in 2008, growing by 6% after a 12% increase in 2007. A declining US dollar boo...

      • Downloads: 3058
    • For CIOs

      Report: US IT Budget Benchmarks — Preparing For 2010

      IT budget benchmarks continue to be a hot topic for CIOs, especially in the wake of a recession that has caused companies to cut IT budgets to the bone. To help CIOs use IT budget benchmarks to ...

      • Downloads: 3047
    • For CIOs

      Report: IT MOOSE Management — 20 Best Practices

      How does a CIO judge whether he or she is using IT resources in the most effective and efficient manner? If the CIO is successful, how does he or she demonstrate this to the CEO and senior manag...

      • Downloads: 2722
    • For CIOs

      Report: Global IT Market Outlook: 2009

      Global purchases of IT goods and services — or from the other perspective IT vendors' revenues — will equal $1.66 trillion in 2009, declining by 3% after an 8% rise in 2008. A declin...

      • Downloads: 2418
    • For CIOs

      Report: US IT Spending Benchmarks For 2008

      Forrester's annual report on US IT spending benchmarks has been one of our most popular and eagerly awaited documents each year. We first offer CIO-based data and analysis on the whys and hows o...

      • Downloads: 2667
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