Forrester

For Chief Marketing Officer Professionals

Blog:Building A Successful Brand In The 21st Century

In the age of the customer, digitally empowered consumers are no longer sitting back waiting for brands to talk to them. They are seizing newfound opportunities on digital platforms to voice their...

For Chief Marketing Officer Professionals

Blog:How Will You And Your Marketing Programs Be Measured In 2012? Take Our Survey On ROI Trends.

According to an Advertising Age article that discussed a new IBM survey released today, many CMOs "believe that marketing's financial return on investment will become a...

For Chief Marketing Officer Professionals

Blog:2012 Super Bowl Heralds Change In Video And TV Marketing Strategy

NBC recently announced that it would be streaming its coverage of the 2012 NFL Super Bowl online. NBC has streamed big events before (2010 Olympics, Sunday Night Football), but the big difference...

For CMO Professionals

Report:Engage Women With Personal And Relevant Social Interactions

Women have the potential to drive a brand's reputation online because, compared with men, they are more connected with each other and like to talk about brands and products, especially in social...

• Downloads: 784

For CMO Professionals

Report:Benchmark Your Brand Building Capabilities

Benchmarks: The 21st Century Brand Marketing Playbook

In 2012, Forrester surveyed marketing leaders to get a pulse on their progress toward successfully building 21st century brands. The results show that marketers are in the early stages of 21st...

• Downloads: 288

For Chief Marketing Officer Professionals

Blog:Who Is Generation Z? What Marketing Leaders Need To Know To Build Their Brand With This New Generation

Like many marketing leaders out there, you are probably still coming to grips with understanding and working with Millennials — the 20-somethings being courted by media and marketing alike. But...

For CMO Professionals

Report:Predictive Analytics Revolutionize Marketing Mix Planning

Landscape: The Marketing Mix Optimization Playbook

Marketing mix modeling is no longer just a tool for consumer packaged goods (CPG) marketers to measure the effect of traditional marketing on overall sales. Today, marketing mix modeling can help all...

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For CMO Professionals

Report:Become Scientific About Marketing Investments And Outcomes

Road Map: The Marketing Mix Optimization Playbook

Marketing mix optimization (MMO) has become an indispensable discipline for marketing leaders because it helps in effectively allocating marketing budgets across an increasingly fragmented media and...

• Downloads: 267

For CMO Professionals

Report:Marketing Budgets For 2012 Expose A Fear Of Commitment

Digital Media Spending Surpasses That Of Traditional Media, But Marketers Wait To Commit Spend

As the economic recession lingers on, marketers remain cautious. Forecasts show that budgets are on the rise, but marketers are reluctant to commit. A more pragmatic marketer is emerging who wants...

• Downloads: 809

For Marketing Leadership Professionals

Blog:Brand as publisher or brand as newsroom? My POV: Brand As Storyteller.

Oreo’s recent quick-thinking “Dunk In the Dark” response to the power outage at this year’s Super Bowl put the spotlight on real-time branded content and reinvigorated the...

For Chief Marketing Officer Professionals

Blog:What’s Your Brand Building Maturity? Are You An Experimenter Or A Leader?

I’ve recently read a lot about the about the importance of engaging consumers to build your brand. And rightly so. Understanding and engaging with your customer is fundamental to brand building...

For CMO Professionals

Report:The Fall 2011 TV Advertising Upfronts Preview The Convergence Of TV And Digital

The death knell of TV advertising's rule over the marketing landscape has often been rung as digital media's reach, effectiveness, and measurability have grown. But the fall 2011 TV upfronts indicate...

• Downloads: 543

For CMO Professionals

Report:Digital Remakes Out-Of-Home Advertising

A Traditional Channel Gets An Interactive "In Person" Makeover

Adding digital to traditional out-of-home has transformed a stagnant medium into a fast-growing channel with significant upside for marketers as small screens grow ever-more cluttered. The landscape...

• Downloads: 371

For CMO Professionals

Report:The Role Of Digital In The Path To Purchase

New Digital Platforms Have To Wait Their Turn, As Traditional Stores Stay Critical

CMOs of business-to-consumer (B2C) companies have lately called on shopper marketers to address the growing complexity of the impact of digital on in-store purchasing. Forrester recently conducted a...

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For CMO Professionals

Report:Metrics That Matter For B2C Marketers

As the economic malaise lingers on, marketers face increased pressure to prove the value of their marketing programs. And while many CMOs believe that future success will be judged on return on...

• Downloads: 666

For CMO Professionals

Tool:The 21st Century Brand Building Self-Assessment

For CMO Professionals

Report:Invest In The Brand Building Experience

Business Case: The 21st Century Brand Marketing Playbook

In the age of the customer, brand building is more important than ever to differentiate offerings and create long-term customer value. However, marketing leaders still need to convince their C-suite...

• Downloads: 344

For CMO Professionals

Report:Why Marketers Must Integrate TV And Video Strategies

In addition to the variety of media options that the digital age has brought forth, TV is the next medium to get a digital makeover. New access points to the living-room screen and the invasion of...

• Downloads: 756

For CMO Professionals

Report:Shopper Marketing Breaks Out Of The Store

Follow The Customer Life Cycle To Influence Pre-Store Purchase Decisions

Shopper marketing is expanding beyond the brick-and-mortar world as frugal and in-the-know consumers use technology to inform their purchases. This shift will create a proliferation of marketing...

• Downloads: 902

For Chief Marketing Officer Professionals

Blog:Want To Know How Your Marketing Colleagues Are Planning Their 2012 Budgets? Take Our Survey And Find Out.

Budget season is upon us. With a rapidly changing media landscape, many marketers are re-evaluating how they allocate their marketing dollars. How is your budget changing for 2012? Will you take back...

For Chief Marketing Officer Professionals

Blog:Make A Digital Connection With Women Around Life Stage And Passion Points

When the FBI finally captured Boston mob boss Whitey Bulger after a 16-year hunt, it did it by talking to women. Why? Because it realized that women would be more likely to have connected with his...

For Chief Marketing Officer Professionals

Blog:How Is Social Media Changing Your Brand Strategy?

How many times have you been asked, “What’s your social strategy?” As Facebook’s IPO grabs the headlines, and new social sites like Pinterest and Tumblr grab consumers’...

For CMO Professionals

Report:Four Steps To Build Your Brand Experience

Road Map: The 21st Century Brand Marketing Playbook

Once the brand has its strategic bearings laid out — the North Star, the experience map, and its brand compass — it's time to cast off and start thinking about how to plan for the brand...

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For Chief Marketing Officer Professionals

Blog:Consumers Embrace Digital On Their Path To Purchase, But Online Still Trumps Mobile

As consumers continue to embrace all things digital to enhance their shopping experience, Forrester is conducting a series of research studies on the consumer’s new path to purchase. My...

For CMO Professionals

Report:Traditional Paid Media Must Fuel Earned Media Efforts

Offline And Online Paid Media Placements Will Drive Earned Media Success

Earned media is exploding. Born from traditional public relations (PR), its rapid adoption by marketers is being driven by new opportunities to drive word of mouth through social media. But earned...

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