About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Andy is a member of Forrester's Business Technology Futures team, which serves CIOs and their business partners by predicting the long-term business impact of information technology. His research focus is on smart computing and analytics and tech-driven business transformation, analyzing the shifting economics of the industry, including spending, budgeting, and the influence of macroeconomic trends.
He also researches the growing customization of IT systems for industry-specific applications, especially in the utilities, energy, and professional services sectors. He is also a thought leader in the sourcing and procurement technology markets.
Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. He came to Forrester through its acquisition of Giga Information Group in 2003, where he had worked as a vice president and research leader since 1998. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.
Andy has been a regular participant in Forrester's IT Forum conferences, delivering keynote addresses in 2006 and 2007 with colleagues on the future of software. He has also been a recurring presenter at Conference Board conferences on eProcurement and eSourcing. He has been quoted in leading business and technology publications, including BusinessWeek, The Economist, The New York Times, and The Wall Street Journal.
Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.
How CIOs Should Measure IT Maintenance And Ongoing Operations
How does a CIO judge whether he or she is using IT resources in the most effective and efficient manner? If the CIO is successful, how does he or she demonstrate this to the CEO and senior...
A New Tech Investment Cycle Holds Seismic Promise — And Challenges
The technology industry has entered a new cycle of tech innovation and growth, which we are calling "Smart Computing." Like prior cycles of mainframe computing, personal computing, and network...
A Profile Of IT Department And IT Vendor Use Of IT Occupations
The US market for jobs in information technology will not escape the US recession, with total jobs in IT occupations down by 1.2% in 2009. While the recession will be painful for those in IT...
Ariba, BasWare, Oracle/PeopleSoft, And SAP Lead; Fieldglass And IQNavigator Are Tops For Services
eProcurement solutions play a key role in improving purchasing processes in enterprises through automating requisitions and purchase orders for goods and services, decentralizing buying, connecting...
Forrester's Definitions For Tech Product Categories, Industries, And Geographies
Forrester is expanding the breadth and depth of data that we provide to vendor strategists on the size and growth trends of the market for information and communications technology (ICT) solutions....
How To Find The Best Opportunities In A High-Growth Market
The software market is poised to enjoy its best growth in a decade, and small software companies face great growth opportunities as their larger competitors struggle to adapt to a new world of cloud...
eProcurement And eSourcing Mature; CLM, EIPP, And Automated Spend Analysis Grow
The market for ePurchasing software, also called spend management or supplier relationship management solutions, will grow at a compound annual growth rate (CAGR) of 10% from 2003 to 2008, with more...
Absorbing Contingent Workforce Management Solutions
The services procurement market is an anomaly. In theory, it should be huge, because purchases of services represent 30% to 60% of all company spending, with a high potential for significant savings...
A Snapshot Of Adoption From The InformationWeek 500
Smart Computing, the latest cycle of tech innovation and growth based on new technologies of awareness, analysis, and alternatives, began in 2008. Since then, a growing number of companies have...
The Forrester Wave™ Vendor Summary, Q2 2007
One of the pioneers in creating eProcurement applications, Ariba continues to be a Leader in current offering and a Strong Contender from a strategic position. It has strengths across all our...
Mobility And Analytics Drive Spending Growth Despite Business Pessimism
What are the 2013 budget plans and priorities for CIOs and other IT decision-makers? Forrester's Forrsights Budgets And Priorities Tracker Survey, Q4 2012 provides insight on the 2013 tech buying...

The Forrester Wave™ Vendor Summary, Q2 2007
SAP had been resting on its laurels for a while and, as a result, had started to slip behind its top competitors. However, its SAP SRM 2007 release, which is now available in ramp-up release and...
The Forrester Wave™ Vendor Summary, Q2 2007
Oracle iProcurement is in a virtual tie with BasWare for second highest scores for current offering. It also has one of the strongest strategic positions thanks to its financial resources, its...
The Forrester Wave™ Vendor Summary, Q2 2007
A strong player in the accounts payable electronic invoice presentment and processing (AP-EIPP) market, BasWare added an eProcurement product in 2005 and has come on strong in the past two years. Its...
The Forrester Wave™ Vendor Summary, Q2 2007
Fieldglass is a services procurement specialist and a Leader in that category. Although we rated its capabilities for goods procurement because functions like requisitioning tools, requisitioning...
The Forrester Wave™ Vendor Summary, Q2 2007
Perfect Commerce combines a supplier network, a SaaS eProcurement product, and a sourcing product. While Perfect Commerce's supplier network is primarily in North America, it has suppliers in Europe...
The Forrester Wave™ Vendor Summary, Q2 2007
The Oracle PeopleSoft Enterprise eProcurement product (PeopleSoft) is now a part of Oracle's portfolio of products, which helps both its current offering scores (through enhancements transferred from...
The Forrester Wave™ Vendor Summary, Q2 2007
IQNavigator is a services procurement specialist and a Leader in that category. Its scores are almost identical to those of Fieldglass, with top scores for engagement management and very good scores...
The Forrester Wave™ Vendor Summary, Q2 2007
Ketera Technologies is a US-based, pure SaaS or on-demand eProcurement provider. Its overall scores for current offering were above-average although not outstanding, but that was largely due to...
The Forrester Wave™ Vendor Summary, Q2 2007
A series of mergers resulted in the creation of cc-hubwoo, a company with a portfolio of ePurchasing tools and a supplier network that spans Europe, North America, and Asia Pacific. Its cc-Buy...
The Forrester Wave™ Vendor Summary, Q2 2007
Quadrem began as an industry-owned eMarket for the metals and mining industry in 2000. Because mining companies operate in countries in Latin America, Africa, and Asia Pacific, Quadrem needed to...
The Forrester Wave™ Vendor Summary, Q2 2007
ePlus is a US-based vendor that combines eProcurement and other enterprise cost management software applications with a technology leasing and reseller business. Its eProcurement product scores above...
The Forrester Wave™ Vendor Summary, Q2 2007
SciQuest is focused on meeting the needs of universities and research organizations. It doesn't try to be the top eProcurement product choice for other companies. For its target customers, SciQuest...
The Forrester Wave™ Vendor Summary, Q2 2007
IBX began in 2000 as an eMarket for businesses in Scandinavia, and it has morphed into one of the leading European providers of eProcurement, supplier networks, eSourcing, and related ePurchasing...