About Forrester
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Andy is a member of Forrester's Business Technology Futures team, which serves CIOs and their business partners by predicting the long-term business impact of information technology. His research focus is on smart computing and analytics and tech-driven business transformation, analyzing the shifting economics of the industry, including spending, budgeting, and the influence of macroeconomic trends.
He also researches the growing customization of IT systems for industry-specific applications, especially in the utilities, energy, and professional services sectors. He is also a thought leader in the sourcing and procurement technology markets.
Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. He came to Forrester through its acquisition of Giga Information Group in 2003, where he had worked as a vice president and research leader since 1998. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.
Andy has been a regular participant in Forrester's IT Forum conferences, delivering keynote addresses in 2006 and 2007 with colleagues on the future of software. He has also been a recurring presenter at Conference Board conferences on eProcurement and eSourcing. He has been quoted in leading business and technology publications, including BusinessWeek, The Economist, The New York Times, and The Wall Street Journal.
Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.
2009 Budget And Spending Data Provides Guidance For The Year Ahead
IT budget benchmarks continue to be a hot topic for CIOs, especially in the wake of a recession that has caused companies to cut IT budgets to the bone. To help CIOs use IT budget benchmarks to...
More Options For CIOs To Find The Best IT Budget Benchmark
Forrester's annual report on US IT spending benchmarks has been one of our most popular and eagerly awaited documents each year. We first offer CIO-based data and analysis on the whys and hows of IT...
Tracking Down IT MOOSE Metrics And Putting Them In The Right Context
Every year, CIOs and their finance people get prepared for this question from their CEOs: "How does our IT spending compare with our competitors?" To help them respond, Forrester annually provides IT...
How CIOs Should Measure IT Maintenance And Ongoing Operations
How does a CIO judge whether he or she is using IT resources in the most effective and efficient manner? If the CIO is successful, how does he or she demonstrate this to the CEO and senior...
How (And Whether) To Organize An Industry IT Benchmarking Effort
Many companies are keen to benchmark their IT costs and operations against other peer companies. Using survey-based benchmarks or hiring a benchmarking consultant can help, but both approaches have...