Andrew Bartels

Vice President, Principal Analyst serving CIOs

Andy is a member of Forrester's Business Technology Futures team, which serves CIOs and their business partners by predicting the long-term business impact of information technology. His research focus is on smart computing and analytics and tech-driven business transformation, analyzing the shifting economics of the industry, including spending, budgeting, and the influence of macroeconomic trends.

He also researches the growing customization of IT systems for industry-specific applications, especially in the utilities, energy, and professional services sectors. He is also a thought leader in the sourcing and procurement technology markets.

Previous Work Experience

Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. He came to Forrester through its acquisition of Giga Information Group in 2003, where he had worked as a vice president and research leader since 1998. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.

Andy has been a regular participant in Forrester's IT Forum conferences, delivering keynote addresses in 2006 and 2007 with colleagues on the future of software. He has also been a recurring presenter at Conference Board conferences on eProcurement and eSourcing. He has been quoted in leading business and technology publications, including BusinessWeek, The Economist, The New York Times, and The Wall Street Journal.

Education

Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.

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6 results in Reports

  • Andrew Bartels
  • IT Measurements
  • For CIO Professionals

    Report:Year-End 2013 IT Budget Benchmarks

    How Forrester's Forrsights Data Can Help CIOs Prepare For 2014

    CIOs often request IT budget benchmarks. In this report, we have provided these benchmarks using data from our Forrsight's IT Budgets And Priorities Survey, Q4 2013. However, it's easy to misuse IT...

    • Downloads: 833
    • Rating:
  • For CIO Professionals

    Report:US IT Budget Benchmarks — Preparing For 2010

    2009 Budget And Spending Data Provides Guidance For The Year Ahead

    IT budget benchmarks continue to be a hot topic for CIOs, especially in the wake of a recession that has caused companies to cut IT budgets to the bone. To help CIOs use IT budget benchmarks to...

    • Downloads: 3028
  • For CIO Professionals

    Report:US IT Spending Benchmarks For 2008

    More Options For CIOs To Find The Best IT Budget Benchmark

    Forrester's annual report on US IT spending benchmarks has been one of our most popular and eagerly awaited documents each year. We first offer CIO-based data and analysis on the whys and hows of IT...

    • Downloads: 2653
  • For CIO Professionals

    Report:US IT Spending Benchmarks For 2007

    Tracking Down IT MOOSE Metrics And Putting Them In The Right Context

    Every year, CIOs and their finance people get prepared for this question from their CEOs: "How does our IT spending compare with our competitors?" To help them respond, Forrester annually provides IT...

    • Downloads: 2111
  • For CIO Professionals

    Report:IT MOOSE Management — 20 Best Practices

    How CIOs Should Measure IT Maintenance And Ongoing Operations

    How does a CIO judge whether he or she is using IT resources in the most effective and efficient manner? If the CIO is successful, how does he or she demonstrate this to the CEO and senior...

    • Downloads: 2680
  • For CIO Professionals

    Report:Hey, Guys, Let's Do Industry IT Benchmarking!

    How (And Whether) To Organize An Industry IT Benchmarking Effort

    Many companies are keen to benchmark their IT costs and operations against other peer companies. Using survey-based benchmarks or hiring a benchmarking consultant can help, but both approaches have...

    • Downloads: 595
    • Comments: 1