Andrew Bartels

Vice President, Principal Analyst serving CIOs

Andy is a member of Forrester's Business Technology Futures team, which serves CIOs and their business partners by predicting the long-term business impact of information technology. His research focus is on smart computing and analytics and tech-driven business transformation, analyzing the shifting economics of the industry, including spending, budgeting, and the influence of macroeconomic trends.

He also researches the growing customization of IT systems for industry-specific applications, especially in the utilities, energy, and professional services sectors. He is also a thought leader in the sourcing and procurement technology markets.

Previous Work Experience

Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. He came to Forrester through its acquisition of Giga Information Group in 2003, where he had worked as a vice president and research leader since 1998. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.

Andy has been a regular participant in Forrester's IT Forum conferences, delivering keynote addresses in 2006 and 2007 with colleagues on the future of software. He has also been a recurring presenter at Conference Board conferences on eProcurement and eSourcing. He has been quoted in leading business and technology publications, including BusinessWeek, The Economist, The New York Times, and The Wall Street Journal.


Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.

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33 results in Reports

  • Andrew Bartels
  • Sourcing & Procurement
  • For CIO Professionals

    Report:The Forrester Wave™: Contract Life-Cycle Management, Q3 2008

    Ariba, Emptoris, SAP, Selectica, And Upside Software Are The Leaders

    In Forrester's 110-criteria evaluation of contract life-cycle management (CLM) vendors, we found that Ariba, Emptoris, SAP, Selectica, and Upside Software led the pack because of their advanced...

    • Downloads: 1660
  • For Sourcing & Vendor Management Professionals

    Report:How SaaS Will Change Technology Sourcing Strategy

    Sourcing executives are increasingly considering SaaS solutions as part of their overall technology vendor landscape. Are these technologies disruptive to sourcing? To answer that question, Forrester...

    • Downloads: 1273
  • For CIO Professionals

    Report:The Forrester Wave™: eProcurement Solutions, Q2 2007

    Ariba, BasWare, Oracle/PeopleSoft, And SAP Lead; Fieldglass And IQNavigator Are Tops For Services

    eProcurement solutions play a key role in improving purchasing processes in enterprises through automating requisitions and purchase orders for goods and services, decentralizing buying, connecting...

    • Downloads: 973
  • For CIO Professionals

    Report:Holistic View: The ePurchasing Software Market

    Strong Growth And Dynamism Despite Maturing eProcurement And eSourcing

    Vendors have both opportunities and challenges in the dynamic ePurchasing market, with strong double-digit growth projected for 2008 despite a slowing overall IT market. While products like...

    • Downloads: 995
  • For CIO Professionals

    Report:Market Overview 2008: Automated Spend Analysis

    Fast-Growing ePurchasing Product Market Delivers Insight Into Large Enterprises

    Automated spend analysis software is an essential tool for chief purchasing officers (CPOs) at large, global, diversified enterprises, and it's a useful tool for many others. Automated spend analysis...

    • Downloads: 857
  • For CIO Professionals

    Report:Market Overview: ePurchasing And Contract Life-Cycle Management In 2011 To 2012

    The Four Forces Of Cloud, Smart, Verticals, And Networks Are Reshaping Markets

    Four forces are keeping the $5 billion ePurchasing and contract life-cycle management (CLM) software markets highly competitive and dynamic. First, cloud delivery via software-as-a-service (SaaS) is...

    • Downloads: 1006
  • For CIO Professionals

    Report:Predictions 2009: ePurchasing Market

    Growth Slows Both Overall And For eProcurement But Is Strong In Other Areas

    The ePurchasing market — software solutions for eProcurement, eSourcing, contract life-cycle management (CLM), automated spend analysis, accounts payable electronic invoice presentment and...

    • Downloads: 843
  • For CIO Professionals

    Report:Predictions 2011: ePurchasing Market To Grow 12%

    SaaS Products Will Lead Growth; The Pace Of Acquisitions Will Pick Up As Well

    The ePurchasing software market in 2011 will continue to be dynamic, with relatively strong growth of 12% overall, even faster growth in new categories, as well as a variety of mergers, acquisitions,...

    • Downloads: 779
  • For CIO Professionals

    Report:The State Of SMB IT Budgets: 2009

    Business Data Services North America And Europe

    This document provides SMB highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has made CIOs...

    • Downloads: 809
  • For CIO Professionals

    Report:ePurchasing Software Market

    eProcurement And eSourcing Mature; CLM, EIPP, And Automated Spend Analysis Grow

    The market for ePurchasing software, also called spend management or supplier relationship management solutions, will grow at a compound annual growth rate (CAGR) of 10% from 2003 to 2008, with more...

    • Downloads: 671
  • For CIO Professionals

    Report:Predictions 2010: ePurchasing Market

    Growth Will Accelerate After A So-So 2009

    The ePurchasing market will post a very good growth rate of 12% in 2010, rising to $4 billion. This market for software products like eProcurement, eSourcing, contract life-cycle management (CLM),...

    • Downloads: 660
  • For CIO Professionals

    Report:Contract Life-Cycle Management Attracts New Entrants

    The CLM Market Is Dynamic, Fragmented, And Competitive

    CIOs and their business partners are increasingly looking for contract life-cycle management (CLM) solutions for all of their businesses' contracts, even if they deploy them in stages for buy-side...

    • Downloads: 581
  • For CIO Professionals

    Report:Services Procurement Grows Despite Obstacles

    Absorbing Contingent Workforce Management Solutions

    The services procurement market is an anomaly. In theory, it should be huge, because purchases of services represent 30% to 60% of all company spending, with a high potential for significant savings...

    • Downloads: 487
  • For CIO Professionals

    Report:Predictions 2012: The ePurchasing Market Will Grow 10%

    SaaS And Acquisitions Will Drive Market Dynamics In 2012

    The market for ePurchasing software (software to support buying, sourcing, contracting, and vendor management activities) continues to be a growing and dynamic market, with new entrants,...

    • Downloads: 468
  • For CIO Professionals

    Report:2013 Predictions: The ePurchasing Software Market Will Grow 5%

    More SaaS And Commoditization Shape 2013 Growth

    CIOs should take an interest in the market for ePurchasing software (software to support buying, sourcing, contracting, and vendor management activities) for two reasons: 1) to find technology tools...

    • Downloads: 375
  • For CIO Professionals

    Report:The Forrester Wave™: Contract Life-Cycle Management, Q1 2006

    diCarta, Ariba, Upside Software, And I-many Lead In Our Product Evaluation

    To assess the state of the contract life-cycle management market and see how the vendors stack up against each other, Forrester evaluated the strengths and weaknesses of 10 leading contract...

    • Downloads: 323
  • For Sourcing & Vendor Management Professionals

    Report:FAQs About Supplier Risk And Performance Management Software

    Forrester clients have many questions about supplier risk and performance management (SRPM), one of the newest, fastest growing ePurchasing software categories. These questions range from which...

    • Downloads: 370
    • Comments: 1
  • For CIO Professionals

    Report:Be Wary Of Licensed Software Geeks Bearing SaaS

    Becoming A SaaS Vendor Is Disruptive And Challenging

    Software-as-a-service (SaaS) has become the hot trend in the software market, with growth rates in vendor revenues that are two to three times faster than the overall software market. As growth...

    • Downloads: 273
    • Comments: 4
    • Rating:
  • For CIO Professionals

    Report:Ariba Is Still A Top eProcurement Solution

    The Forrester Wave™ Vendor Summary, Q2 2007

    One of the pioneers in creating eProcurement applications, Ariba continues to be a Leader in current offering and a Strong Contender from a strategic position. It has strengths across all our...

    • Downloads: 254
  • For CIO Professionals

    Report:Defining The Boundary Between Business Tech Buying And Consumer Tech Buying

    Understanding Who Chooses And Who Pays For Devices That Span Business And Personal Tasks

    The spreading bring-your-own-device (BYOD) phenomenon has created a more complex landscape of tech buying. But traditional divisions between consumer tech purchases and business tech purchases still...

    • Downloads: 222
  • For CIO Professionals

    Report:SAP Strengthens Its eProcurement Solution

    The Forrester Wave™ Vendor Summary, Q2 2007

    SAP had been resting on its laurels for a while and, as a result, had started to slip behind its top competitors. However, its SAP SRM 2007 release, which is now available in ramp-up release and...

    • Downloads: 181
  • For CIO Professionals

    Report:Oracle iProcurement Is A Leader In eProcurement Solutions

    The Forrester Wave™ Vendor Summary, Q2 2007

    Oracle iProcurement is in a virtual tie with BasWare for second highest scores for current offering. It also has one of the strongest strategic positions thanks to its financial resources, its...

    • Downloads: 124
  • For CIO Professionals

    Report:BasWare Is A Strong Newcomer In eProcurement Solutions

    The Forrester Wave™ Vendor Summary, Q2 2007

    A strong player in the accounts payable electronic invoice presentment and processing (AP-EIPP) market, BasWare added an eProcurement product in 2005 and has come on strong in the past two years. Its...

    • Downloads: 115
  • For CIO Professionals

    Report:Fieldglass Is A Leader In eProcurement Solutions For Services Purchases

    The Forrester Wave™ Vendor Summary, Q2 2007

    Fieldglass is a services procurement specialist and a Leader in that category. Although we rated its capabilities for goods procurement because functions like requisitioning tools, requisitioning...

    • Downloads: 101
  • For CIO Professionals

    Report:Perfect Commerce's eProcurement Solution Is Good For US Firms That Want A Supplier Network

    The Forrester Wave™ Vendor Summary, Q2 2007

    Perfect Commerce combines a supplier network, a SaaS eProcurement product, and a sourcing product. While Perfect Commerce's supplier network is primarily in North America, it has suppliers in Europe...

    • Downloads: 82