Forrester

For Sourcing & Vendor Management Professionals

Report:The Benefits Of Centralized SaaS Strategy

How Companies Are Preparing For The Unstoppable As-A-Service Offerings

Developing a centralized software-as-a-service (SaaS) strategy has become a bigger priority for sourcing and vendor management professionals over the past year. Firms are not only expanding their...

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For Sourcing & Vendor Management Professionals

Client Inquiry:Rates For SAP Resources

What are the rates for SAP resources?

For Sourcing & Vendor Management Professionals

Report:Inquiry Spotlight: SaaS Pricing And Contracting, Q3 2011

Forrester Sees Spike In Inquiries On Pricing, SLAs, And Vendor Viability

Software-as-a-service (SaaS) contracting has become more important to organizations; firms are now scrutinizing deals before signing. Why the extra attention? SaaS agreements matter more than ever...

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For Sourcing & Vendor Management Professionals

Tool:H1 2010 SaaS Inquires Show Rising Maturity

For Sourcing & Vendor Management Professionals

Report:Systems Integration Spend Rebounds In 2010

Sourcing Execs Must Drive Successful Vendor Selection, Governance, And Pricing

Forrester's Q2 2010 survey of more than 2,800 IT services buyers across the globe shows that firms are again investing in more strategic initiatives, with IT strategy consulting and systems...

• Downloads: 480

For Sourcing & Vendor Management Professionals

Report:Checklist For Offshore Renegotiation 2010

Considerations For A New Economy

Many clients are asking Forrester about rates and contract clauses as they renegotiate offshore contracts, including questions around what to expect in light of the economic downturn that started in...

• Downloads: 24

For Sourcing & Vendor Management Professionals

Client Inquiry:Emerging SaaS Trends

Are there any studies that compare the trends of software-as-a-service (SaaS) versus traditional perpetual software licensing and/or the right to use licenses?

For Sourcing & Vendor Management Professionals

Tool:Firms Cautiously Plan To Increase IT Services Spend

For Sourcing & Vendor Management Professionals

Tool:IT Services Buyers Are Increasing Use Of IT Strategy Consulting

For Sourcing & Vendor Management Professionals

Report:Selecting A Services Partner For Business Innovation

Key Criteria And Real-World Success Stories

Business innovation tops the agenda for IT services buyers in 2012, even surpassing cost-cutting as a key priority in some Forrester surveys. But many clients struggle to get business innovation from...

• Downloads: 199

For Sourcing & Vendor Management Professionals

Report:Determining When An Enterprise License Agreement (ELA) For Salesforce.com Makes Sense

Salesforce.com introduced the enterprise license agreement (ELA) in late 2009, and many of its customers are now wondering if and when an ELA makes sense. Forrester recently interviewed key...

• Downloads: 306
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For CIO Professionals

Report:Which Software Markets Will SaaS Disrupt?

Software-As-A-Service (SaaS) Products And Business Models Will Have Selective Impact

Software-as-a-service (SaaS) is an important new set of capabilities and engagement models in the IT industry, particularly in the emerging world of cloud computing. We project that SaaS offerings...

• Downloads: 2050

For Sourcing & Vendor Management Professionals

Report:Market Overview: Mobility Services

Fast-Growing Market Gives Buyers Lots Of Choices But Also Tradeoffs

The emerging mobility services market creates choices for buyers. Leading organizations are scrambling to create mobile experiences for employees, partners, and customers — both applications...

• Downloads: 1816
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For Sourcing & Vendor Management Professionals

Report:The SaaS Market Hits Mainstream: Adoption Highlights 2011

Forrester recently surveyed more than 1,000 firms across North America and Europe to better understand software-as-a-service (SaaS) adoption and the business drivers for SaaS usage. We found that...

• Downloads: 1050

For Sourcing & Vendor Management Professionals

Report:Key Considerations For Selecting An Oracle Services Provider

Insights From The 2010 Oracle SI Client Reference Survey

Forrester surveyed 108 Oracle implementation client references at the end of 2010 and found that overall client satisfaction is high; satisfaction was higher than in our previous study conducted in...

• Downloads: 458

For Sourcing & Vendor Management Professionals

Report:Business Intelligence Services Pricing And Contracting

New Models Better Align BI Services Buyers And Sellers

Business intelligence (BI) is high on the list of technology investments as organizations try to make informed decisions with the growing masses of data available to them. But several significant...

• Downloads: 312
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For Sourcing & Vendor Management Professionals

Tool:IT Services Buyers Are Allocating More Dollars To Offshore Services Firms

For Sourcing & Vendor Management Professionals

Client Inquiry:Oracle Apps Implementation Market Potential

I wanted to know the overall market potential for Oracle apps implementation as well as its market potential within different verticals, products and geographies.

For Sourcing & Vendor Management Professionals

Client Inquiry:Typical Consulting Rates For IT And Business Change Consultancy Services

What are the typical rates for IT and business change consultancy services currently negotiated with key partners (consultancy firms)?

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Business Intelligence Services Providers, Q4 2012

The 12 Market Leaders That Deserve To Be On Most Shortlists

In the past few years, the business intelligence (BI) services market has evolved significantly: advisory and management consulting firms have beefed up their implementation capabilities, while...

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For Sourcing & Vendor Management Professionals

Report:Inquiry Spotlight: SaaS, H1 2010

Clients Are Asking More Sophisticated Questions On SaaS

Software-as-a-service (SaaS) buyers are no longer asking just: "What is SaaS?" "Who offers SaaS?" and "Is SaaS secure?" Inquiries to Forrester in the first half of 2010 show that SaaS buyers are now...

• Downloads: 574

For Sourcing & Vendor Management Professionals

Report:The ROI Of Cloud Apps

A Total Economic Impact™ Analysis Uncovers Long-Term Value In Cloud Apps

Cloud applications continue to gain momentum in enterprise applications as buyers are attracted to fast deployment speeds, low upfront costs, and ongoing flexibility to scale up or down as needs...

• Downloads: 1387

For Sourcing & Vendor Management Professionals

Report:Cloud Orchestration Models

Service Providers Offer New Models To Address Emerging Buyer Needs For Cloud

Forrester recently interviewed leading services providers around their offerings built for XaaS technologies (i.e., software-as-a-service, platform-as-a-service, and testing-as-a-service). We also...

• Downloads: 1579

For Sourcing & Vendor Management Professionals

Client Inquiry:Can Forrester Provide Longer-Range Projections For SaaS?

Does Forrester have any longer-range projections for software-as-a-service (SaaS) uptake in the market over the next three to six years to help us plan our application strategy?

For Sourcing & Vendor Management Professionals

Client Inquiry:What Are Best Practices For Software-As-A-Service (SaaS) Vendor Pricing?

Is it standard practice for a SaaS vendor to require a prospective customer to pay a full year's worth of fees even though the prospect will not begin to use the SaaS offering until midyear?