Ari Osur

Principal Analyst serving Interactive Marketing PROFESSIONALS

Ari is a principal analyst serving Interactive Marketing Professionals. He has nearly 15 years of experience in crafting interactive marketing strategies and best practices that generate revenues, build customer relationships, and enrich intelligence. He focuses on email marketing, social media, digital direct and CRM, measurement and analysis, marketing operations, and organizational planning. Ari is based in New York City.

Previous Work Experience

Ari brings extensive experience to Forrester's interactive marketing practice. Before joining Forrester, he served as director of relationship marketing for the National Basketball Association (NBA), where he managed database and email marketing, CRM, and membership programs. In this role, Ari focused on fan acquisition, engagement, and monetization primarily through digital channels. Prior to the NBA, he was director of strategic services for the interactive unit at Epsilon, where he helped clients develop, execute, and analyze digital marketing programs and strategies. His experience also includes brand management at a consumer packaged goods unit of Johnson & Johnson, as well as corporate marketing and client services roles for an international marketing services firm. Ari is also a frequent speaker at events on topics spanning digital and multichannel marketing.


Education

Ari has an M.B.A. in marketing and finance from New York University's Stern School of Business and a B.S. degree in communications from Cornell University.

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  • Peter Burris
  • For Chief Information Officer Professionals

    Blog:Why Disqus, And Pre-Existing Social Identities, Matter To B2B Marketers

    [co-authored by Zachary Reiss-Davis] Disqus, a SaaS commenting platform that companies can embed in any website page, just announced a funding round of $10 million yesterday. In the same...

    • For Marketing Leadership Professionals

      Client Inquiry:The Pipeline Is Half Empty

      I just read Forrester's August 2, 2011, "The Pipeline Is Less Than Half Empty" report and wondered if less than 30% of all leads are marketing generated, on a good day, where does the other 70+% come...

      • For Marketing Leadership Professionals

        Client Inquiry:Who Are The People Responsible For Purchasing Marketing Applications And Cross-Channel Platforms?

        Who (job title, level, and role) are the (across multiple industries) IT professionals that influence selection, purchasing, and implementation decisions regarding marketing applications and...

        • For Marketing Leadership Professionals

          Charts & Figures:Tech Marketing Tactics And Benchmarks Survey Demographics

          Tech Marketing's Contribution To Revenue Opportunity Is Underwhelming

        • For Chief Information Officer Professionals

          Blog:Forrester Groundswell Awards: Less Than Two Weeks Left To Submit Your Entry

          The deadline to submit your entry into the Forrester Groundswell Awards is on August 27, just two weeks away. The submissions we received last year, which we wrote up in this Forrester report,...

          • For Marketing Leadership Professionals

            Report:Tech Marketers' 2012 Investment Plans

            Money Shifts To Operations In the Tech Marketing Flywheel

            Tech marketers are making a big investment in the transition from "art to science" in 2012 as they flow more money into the activities and technologies of marketing operations. Two factors stand out...

            • Downloads: 405
            • Rating:
          • For Marketing Leadership Professionals

            Report:The Pipeline Is Less Than Half Empty

            Tech Marketing's Contribution To Revenue Opportunity Is Underwhelming

            Technology sales and product groups routinely besiege tech marketing professionals to justify budgets, programs, and T-shirt designs. Tech marketers typically respond with a slew of marketing...

            • Downloads: 304
          • For Marketing Leadership Professionals

            Client Inquiry:SMB Marketing Budgets

            What percent of the SMB marketing budget is devoted to field marketing? How is the total marketing budget is split between programs and people? How is the overall budget divided among programs...

            • For Chief Information Officer Professionals

              Blog:Why Did Google Buy ITA And Its Flight Comparison Software?

              [Co-authored by Zachary Reiss-Davis] Google announced yesterday that it is buying ITA Software for $700 million. ITA does two main things: airline eCommerce and reservations management...

              • For Marketing Leadership Professionals

                Tool:Tech Marketing Tactics And Benchmarks Survey Demographics

              • For Chief Information Officer Professionals

                Blog:From Product To Outcome Engagement

                Ah, the good ol’ days, when technology customers just wanted smaller, faster, and cheaper.  Well, they still want that, but that’s not all they want. They want business outcomes: the...

                • For Marketing Leadership Professionals

                  Report:Your Community Upgrade: From Experiment To Strategic Approach

                  Vision: The B2B Online Community Playbook

                  This report is designed to help you revisit your strategy for engaging with customers through online communities and discussion forums, and demonstrate why your success will be based on taking the...

                  • Downloads: 520
                  • Comments: 1
                • For Chief Information Officer Professionals

                  Blog:Groundswell Awards Are, Well, Swell!

                  One of my favorite things to do here at Forrester is judge the Groundswell Awards. Started by Josh Bernoff as a way to drive increasingly practical discussion regarding the real benefits that...

                  • For CIO Professionals

                    Report:2013 CIO Budget Priorities

                    Some Growth, Some Alignment, But More Business Visibility Is Needed

                    Budgets represent more than a spending schedule for CIOs. They also are an essential tool for creating collaboration with business leaders regarding tech-related business priorities, as well as a...

                    • Downloads: 985
                    • Rating:
                  • For Marketing Leadership Professionals

                    Report:Investing In Tech Marketing, 2011

                    Introducing The Forrester Marketing Flywheel For Assessing Budget Allocations

                    The tech industry is returning to expansion mode, and tech marketers must gear up to drive profitable revenue growth for their companies. However, unlike previous generations of tech industry growth,...

                    • Downloads: 852
                  • For Marketing Leadership Professionals

                    Report:2010 Forrester Groundswell Awards Winners Offer B2B Marketers Valuable Social Media Lessons

                    B2B marketers continue to stretch the capabilities of social media tools as they find new ways to interactively market to business buyers. Marketers submitted their most successful programs as best...

                    • Downloads: 545
                   
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