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CIOs increasingly focus their technology leadership practices on driving business value from technology adoption. CIOs must drive value not only from traditional IT-led investments but more and more from business-controlled technologies like Web 2.0, user-contracted services like software-as-a-service (SaaS) and business-process outsourcing (BPO), and user-configurable ERP and BPM solutions. Corporations are more technology dependent than ever, with technology-wrapped products and services becoming the price of entry into global competition and the foundation for employee quality and productivity. Forrester calls this "business technology" (BT), and it reflects a shifting of the lines between the business and IT.
In this teleconference, Forrester shares its newly developed BT maturity model that helps CIOs and their IT organizations assess the maturity of their current technology leadership practices and develop a road map for driving increased business value. This model helps address the stabilization of the traditional technology stack and the building of the technologies and IT-processes required to enable business success in the era of BT.
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