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For Sourcing & Vendor Management Professionals

BT Global Services Excels At The Network Part Of Remote Infrastructure Management

The Forrester Wave™ Vendor Summary, Q3 2007

August 31, 2007

By Richard Peynot, Sonoko Takahashi with Andrew Parker, Onica King

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Why Read This Report

With its telecom operator roots, BT Global Services has strong network capabilities. Its dense network of European centers allows the UK provider to operate and manage relationships in close proximity to the client. More offshore and transformation capabilities are certainly the next steps for a more aggressive go-to-market plan. Today, BT Global Services offers best value to those clients with stable infrastructures to manage.
Tags: Client Security & Management, Customer Relationship Management (CRM), Data Center Management, Data Center Outsourcing, Data Services, Help Desk & Desktop Outsourcing, Help Desk/Service Desk, Infrastructure Outsourcing, IT Infrastructure & Operations, IT Services, Network Management, Networking, Outsourcing, Server Management, Telecommunication Services
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