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For CIO Professionals

Best Practices: Implementing OpenOffice.org

OpenOffice.org Finds Success When Fit To Purpose And Focused On People

June 17, 2010

By Sheri McLeish with Matthew Brown, Sara Burnes

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Why Read This Report

A decade ago, OpenOffice.org promised a free and accessible productivity suite to rival Microsoft Office. By enterprise market share standards it's far from the success once envisioned. But for hundreds of millions of individuals, schools, organizations, and others unable or unwilling to shell out money for the Microsoft suite, OpenOffice.org provides a strong basic tool set to accomplish a variety of tasks. Now OpenOffice.org faces more competition than ever, with the rise of new, Web-based tools from Adobe, Google, and Zoho. And while it's got a power trio of Oracle/Sun, IBM Lotus, and Novell providing support and development, OpenOffice.org still lacks collaboration and content management integration common among commercial alternatives. OpenOffice.org adopters remain pragmatic, however. Their shared experiences yield common best practices for successful implementations of OpenOffice.org that others can follow, leading to potentially dramatic cost savings.
Tags: Application Development, Application Strategy & Selection, Architecture & Technology Strategy, Government, Information Management, Office Productivity, Office Productivity Suites, Open Source Strategy, Packaged Applications, Sourcing & Procurement, Sourcing Strategy & Execution
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TABLE OF CONTENTS

  • The Outsider: Can OpenOffice.org Get Beyond Its Low-Cost Niche?
  • Best Practices To Stay The Course
  • Best Practice No. 1: Make A Strategic Commitment
  • Best Practice No. 2: Know Your Third-Party Limitations
  • Best Practice No. 3: Get Involved With The Community
  • Best Practice No. 4: Gain iWorker Acceptance
  • Forrester's Next Practices
  • Identifying Your Challenges
  • Supplemental Material
  • Related Research Documents

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