Why Read This
For 30 years, CIOs have set up increasingly complex IT processes and industrialized IT operations in the hope of driving down costs while increasing IT and business alignment. While efforts toward alignment yield mixed results, business realities demand that CIOs move beyond alignment — to weave IT into the fabric of the business — or be relegated to managing technology. The CIOs number-one job in the coming decades will be to drive business results — and by definition this requires CIOs to reshape IT for future success. Failure by CIOs to recognize this shift and shape a new IT for the future will result in turnover in IT leadership. CEOs can no longer afford IT leaders without the vision and influence to effect business change. To help CIOs make this transition, Forrester has collected a set of best practices to help you map your way forward.
Tags: Business & IT Alignment, Business Technology (BT), Business Value of IT, Customer Experience Management, IT Communications, IT Management, IT's Role in Innovation, Marketing Automation, Strategy, Planning, & Governance of IT