Forrester

For CIO Professionals

Report:Mobile's Ascendance Will Accelerate IT Services Restructuring

The IT Services Opportunity In Systems Of Engagement

Mobile is more than just a pretty face. New platforms will usher in a whole new class of systems focused on engaging customers, employees, and business partners. The move to systems of engagement and...

• Downloads: 287
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For CIO Professionals

Report:Forrsights: IT Budgets And Priorities In 2013

Mobility And Analytics Drive Spending Growth Despite Business Pessimism

What are the 2013 budget plans and priorities for CIOs and other IT decision-makers? Forrester's Forrsights Budgets And Priorities Tracker Survey, Q4 2012 provides insight on the 2013 tech buying...

• Downloads: 406
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For eBusiness & Channel Strategy Professionals

Report:Optimize Your Mobile Banking Strategy

Continuous Improvement: The Mobile Banking Strategy Playbook

Congratulations! Your mobile banking web, iPhone, iPad, and Android apps are live, and adoption has surpassed your wildest expectations. But what now? Digital banking teams need to test and optimize...

• Downloads: 664
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For Application Development & Delivery Professionals

Report:The Forrester Wave™: Enterprise ETL, Q1 2012

Informatica, IBM, Oracle, SAP, SAS, Ab Initio, And Talend Lead, With Pervasive, Microsoft, And iWay Close Behind

In Forrester's 60-criteria evaluation of enterprise extract, transform, and load (ETL) vendors, we found that Informatica, IBM, Oracle, and SAP maintain leadership positions thanks to their ability...

• Downloads: 1660
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For Application Development & Delivery Professionals

Report:Increase Business Flexibility By Embracing Future Trends

Vision: The Business Applications Playbook

This report outlines the vision aspect of Forrester's solution for application development and delivery (AD&D) professionals working on business applications strategy. It summarizes the key business...

• Downloads: 1134
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For eBusiness & Channel Strategy Professionals

Report:The State Of Retailing Online 2012: Investments In Mobile And Tablet Commerce

Forrester partners with Shop.org annually to survey online retail executives on their adoption of various web-related technologies and the investment levels associated with those initiatives. This...

• Downloads: 1007
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For Enterprise Architecture Professionals

Report:Let The Adjacent Possible Guide Your Information Strategy

Strategic Plan: The Information Strategy And Architecture Playbook

A new era of information agility is upon us that promises an explosion of opportunities similar to that of the dot-com boom period. But these opportunities are completely dependent upon an...

• Downloads: 500
• Comments: 1
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For Application Development & Delivery Professionals

Report:Choose Digital Experience Tools To Engage With Customers In A Cross-Channel World

Tools And Technology: The Digital Experience Delivery Playbook

Systems that support digital experiences present challenges to tech buyers, who are discovering a vast and immature market. Application development and delivery (AD&D) professionals face a...

• Downloads: 591
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For Marketing Leadership Professionals

Report:Best Practices: How To Implement A Mobile Product And Service Road Map

After jumping on the iPhone and Android app bandwagons, some global brands are beginning to realize that participating in the fragmented world of mobile comes at a high cost. Mixing the right mobile...

• Downloads: 618
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For Application Development & Delivery Professionals

Report:Global Banking Platform Deals 2011: Regions

The 2012 Survey Shows Global Activity And A Strong Regional Focus

Forrester surveyed 25 vendors of globally deployed banking platforms on their 2011 deals. Our regional analysis shows that varying levels of vendor success caused fluctuations in regional activity...

• Downloads: 287
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For Application Development & Delivery Professionals

Report:Look For True Off-The-Shelf Support For Your Country

Global Banking Platform Deals 2012 — Regions

Forrester surveyed 29 vendors of globally deployed banking platforms on their 2012 deals. Our analysis of these deals by region reveals that growth ranged widely — from slight shrinkage to...

• Downloads: 54

For Application Development & Delivery Professionals

Report:Determine If You're Agile And Lean Enough

Assessment Framework: The Agile And Lean Playbook

This report outlines the assessment framework of Forrester's solution for application development and delivery (AD&D) professionals working on Agile and Lean transformation. This report is designed...

• Downloads: 790
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For Enterprise Architecture Professionals

Report:Accelerate Business Change With The Right BPM Tools And Technologies

Tools And Technology: The Business Process Management Playbook

Today, business process management (BPM) excellence programs can choose from a variety of technology options to deliver process improvement across the enterprise. Forrester currently segments the BPM...

• Downloads: 451
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For Application Development & Delivery Professionals

Report:Case Study: IOR Transformed To Increase Business Agility

Pragmatic Adoption Of SOA, Agile, Open Source, And Cultural Change Tactics Yielded Improved Business-IT Relationships And A More-Agile Organization

The Vatican Bank, or Istituto per le Opere di Religione (IOR), transformed its application development and delivery organization over a three-year period to become: 1) agile — to respond to...

• Downloads: 330

For CIO Professionals

Report:Cloud Keys An Era Of New IT Responsiveness And Efficiency

Future Look: The Cloud Computing Playbook

The cloud landscape is shifting to cover a broader range of enterprise needs. Why? Cloud is curing the lack of responsiveness and economic flexibility that ails on-premises IT. Look for the popular...

• Downloads: 934
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For Application Development & Delivery Professionals

Report:Build Five-Star Mobile Apps

Processes: The Mobile App Development Playbook

There are hundreds of thousands of mobile apps out there, and they're all competing for the same mobile users. If you want to reach your customers with a custom mobile app, then you want to make sure...

• Downloads: 848
• Comments: 1
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For Application Development & Delivery Professionals

Report:Digital Experience Delivery Maturity Assessment

Assessment: The Digital Experience Delivery Playbook

This report outlines for IT professionals more than 100 essential practices for organizations looking to deliver their digital experience transformation strategies. It asks questions such as: Do you...

• Downloads: 194

For CIO Professionals

Report:Use POST To Build A Road Map For Mobile Engagement

Road Map: The CIO's Mobile Engagement Playbook

How do you build a road map for something as fast-moving and disruptive as mobile apps, devices, and projects? Certainly not by letting projects unfold at random as budgets and sponsors appear. To...

• Downloads: 421
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For Application Development & Delivery Professionals

Report:Global Banking Platform Deals 2011: Functionality

2011 Saw Changes To Functional Demand But Not To How Functionality Gets Delivered

Forrester surveyed 25 vendors of globally deployed banking platforms on their 2011 deals and analyzed the results to find patterns in the functionality sold. Our analysis shows that the key...

• Downloads: 398
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For eBusiness & Channel Strategy Professionals

Report:Case Study: SunTrust Reboots Its Digital Platform

Responsive Web Design And Agile Development Prove A Winning Formula

With mobile and tablet usage now mainstream, Forrester believes that eBusiness teams must find time-to-market and cost efficiencies in their digital development processes. In previous research we...

• Downloads: 198

For Application Development & Delivery Professionals

Report:Creating Your Transformation Strategy For Digital Experience Delivery

Strategic Plan: The Digital Experience Delivery Playbook

Digital customer experience is the next big opportunity for application development and delivery (AD&D) professionals. Business leaders responsible for marketing, sales, and support need advice and...

• Downloads: 424
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For Application Development & Delivery Professionals

Report:Increase Agile Efficacy To Improve Customer Value

Future Look: The Agile And Lean Playbook

This report outlines the future look of Forrester's solution for application development and delivery (AD&D) executives working on Agile and Lean. It is designed to help AD&D execs discover Agile and...

• Downloads: 1204

For Marketing Leadership Professionals

Report:The Mobile Application Life Cycle

Refine Your App Strategy In Anticipation Of The Second Wave

The Apple App Store and Google Play have recently passed the threshold of 40 billion cumulative apps downloaded. The smartphone boom is driving exploding usage of mobile apps across the globe....

• Downloads: 1245
• Comments: 3
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For CIO Professionals

Report:Rightsource Your Applications For The Cloud

Build/Buy Capabilities: The Cloud Computing Playbook

CIOs frequently ask us which applications they should consider moving to the cloud or replace with cloud services. Forrester provides you with a methodology to answer this question and help you...

• Downloads: 1236
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For Application Development & Delivery Professionals

Report:Drive Business Insight With Effective BI Strategy

Executive Overview: The Business Intelligence Playbook

How does an enterprise — especially a large, global one with multiple product lines and multiple enterprise resource planning (ERP) applications — make sense of operations, logistics, and...

• Downloads: 1211