Forrester

For Infrastructure & Operations Professionals

Report:Fuse Business Acceleration Technologies To Optimize User Experiences

Deliver Blazing-Fast Web, Mobile-Native, And Hybrid Applications

Over the past decade, infrastructure and operations (I&O) teams have focused large amounts of resources on making their customer-facing websites blazingly fast because website experience had a direct...

• Downloads: 60

For Application Development & Delivery Professionals

Report:KonyOne Offers A Flexible, Low-Code Platform

Going Hands On With KonyOne Shows How Middleware Is Evolving

In the latest installment in our "hands-on mobile" series, we rebuild and deploy the simple mobile application we built last fall with the KonyOne mobile middleware platform. The KonyOne platform...

• Downloads: 199
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For CIO Professionals

Report:Mobile Is The New Face Of Engagement: An Executive Summary

This report summarizes the 28-page Forrester report "Mobile Is The New Face Of Engagement." By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. However,...

• Downloads: 1581
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For Application Development & Delivery Professionals

Report:Digital Business Design Is The New Integration

Create A Cohesive Business From Your (Seemingly Random) Collection Of Applications And Data

Integration is a perennial challenge for application development and delivery (AD&D) professionals. Vintage, monolithic applications are hard to deal with, and point solutions abound, including point...

• Downloads: 455
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For Application Development & Delivery Professionals

Report:Building Mobile Apps? Start With Web; Move To Hybrid

Strategic Plan: The Mobile App Development Playbook

In the past year, we've handled more than 200 client inquiries regarding what technology approach best suits mobile app development needs. The most common question we field is: "Should we go with a...

• Downloads: 1859

For Application Development & Delivery Professionals

Report:Case Study: IOR Transformed To Increase Business Agility

Pragmatic Adoption Of SOA, Agile, Open Source, And Cultural Change Tactics Yielded Improved Business-IT Relationships And A More-Agile Organization

The Vatican Bank, or Istituto per le Opere di Religione (IOR), transformed its application development and delivery organization over a three-year period to become: 1) agile — to respond to...

• Downloads: 324

For Application Development & Delivery Professionals

Report:Strategies For Testing Mobile Apps

Benchmarks: The Mobile App Development Playbook

This report outlines the benchmarks aspect of Forrester's solution for application development and delivery (AD&D) professionals working on mobile development. This report is designed to help you...

• Downloads: 921
• Comments: 1
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For Application Development & Delivery Professionals

Report:The Forrester Wave™: Standalone SOA Management Solutions, Q4 2011

Progress Software Leads; IBM, SOA Software, WSO2, And Managed Methods Have Strong Solutions

In Forrester's 51-criteria evaluation of standalone service-oriented architecture (SOA) management solution vendors, we found that Progress Software leads the pack with its broad and deep...

• Downloads: 674

For Application Development & Delivery Professionals

Report:Creating Your Transformation Strategy For Digital Experience Delivery

Strategic Plan: The Digital Experience Delivery Playbook

Digital customer experience is the next big opportunity for application development and delivery (AD&D) professionals. Business leaders responsible for marketing, sales, and support need advice and...

• Downloads: 393
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For eBusiness & Channel Strategy Professionals

Report:Managing The Cross-Touchpoint Customer Journey

Processes: The Agile Commerce Playbook

Today's consumer engages through a variety of touchpoints, yet many brands struggle to deliver cross-touchpoint experiences. Too many firms focus on each touchpoint in isolation and fail to enable...

• Downloads: 1120
• Comments: 2
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For Customer Insights Professionals

Report:The Forrester Wave™: Online Testing Platforms, Q1 2013

How Seven Vendors Are Addressing The Evolution Of Online Testing

In Forrester's 53-criteria evaluation of online testing platform vendors, we identified the seven most significant providers — Adobe, Autonomy, Maxymiser, Monetate, Optimizely, SiteSpect, and...

• Downloads: 449

For Application Development & Delivery Professionals

Report:Increase Agile Efficacy To Improve Customer Value

Future Look: The Agile And Lean Playbook

This report outlines the future look of Forrester's solution for application development and delivery (AD&D) executives working on Agile and Lean. It is designed to help AD&D execs discover Agile and...

• Downloads: 1177

Report:Augmented Reality: Emerging Tools To Explore

eBusiness Pros Should Evaluate The Use Of Mobile Augmented Reality To Simplify Services

Mobile augmented reality (AR) is on the verge of becoming a powerful tool that eBusiness professionals can use to engage consumers all the way through their purchase journey. The use of augmented...

• Downloads: 629
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For CIO Professionals

Report:Cloud Keys An Era Of New IT Responsiveness And Efficiency

Future Look: The Cloud Computing Playbook

The cloud landscape is shifting to cover a broader range of enterprise needs. Why? Cloud is curing the lack of responsiveness and economic flexibility that ails on-premises IT. Look for the popular...

• Downloads: 888
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For CIO Professionals

Report:Rightsource Your Applications For The Cloud

Build/Buy Capabilities: The Cloud Computing Playbook

CIOs frequently ask us which applications they should consider moving to the cloud or replace with cloud services. Forrester provides you with a methodology to answer this question and help you...

• Downloads: 1205
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For Infrastructure & Operations Professionals

Report:Case Study: City Index Becomes Agile With Release Automation

Automate Release Management To Keep Up With Rapid Development

This Forrester case study offers infrastructure and operations (I&O) leaders and teams an example of how to improve the effectiveness of their service management and automation (SMA) initiatives...

• Downloads: 200
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For Application Development & Delivery Professionals

Report:The Role Of The Business Analyst In The Age Of Agile Development

With the advent of Agile development, business analysts (BAs) have to prove their worth in a developer-centric environment where their role may be seen as nonessential. BAs need to navigate the...

• Downloads: 455
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For Marketing Leadership Professionals

Report:Beyond Tablets: The Next Five Computing Form Factors To Watch

Product Strategists Should Stay Ahead Of Disruption With Innovation Now

Tablets have been the "it" product of 2010 and 2011. But they're not the final form factor. It's time for product strategists to anticipate what's coming next. We've identified five form factors as...

• Downloads: 1264

For Sourcing & Vendor Management Professionals

Report:Critical Sourcing Decisions Depend On Your Application Portfolio Analysis

In the realm of IT services sourcing, the strategic decisions and vendor selection process for your company's applications and infrastructures are perhaps the most important. Your service...

• Downloads: 236
• Comments: 2
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For Application Development & Delivery Professionals

Report:Define The Road Map For Transforming Your App Landscape

Road Map: The Business Applications Playbook

Firms are often torn between forces driving application change or transformation and the overarching desire for cost management. At the same time, they often struggle to deliver projects on time and...

• Downloads: 301
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For Security & Risk Professionals

Report:Create New Mobile Operations And Security Professionals

Skills And Staffing: The Mobile Operations And Security Playbook

This report outlines the skills and staffing needs for Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives working on mobile security and operations...

• Downloads: 527
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For Application Development & Delivery Professionals

Report:Decide When To Buy, Build, Or Outsource BI

Tools And Technology: The Business Intelligence Playbook

Building custom business intelligence (BI) solutions is time-consuming and inflexible; therefore, application development and delivery (AD&D) pros heading BI projects should move away from a...

• Downloads: 623

For eBusiness & Channel Strategy Professionals

Report:Four Steps To Your Agile Future

Strategic Plan: The Agile Commerce Playbook

Today's multichannel company faces enormous pressure to adapt to changing customer expectations and emerging competitive threats. Legacy channel-centric approaches and siloed organizations can no...

• Downloads: 326

For Application Development & Delivery Professionals

Report:Revamp Your Organization For Agile And Lean

Skills And Staffing: The Agile And Lean Playbook

This report outlines the skills and staffing part of Forrester's solution for application development and delivery (AD&D) executives working on Agile and Lean. It is designed to help AD&D execs act...

• Downloads: 876

For Application Development & Delivery Professionals

Report:Next-Generation Portfolio Management: Strategic, Lean, And Delivery-Enabled

Vision: The Portfolio Management And PMO Playbook

Before IT can transition to business technology (BT) and become an effective partner with the business, the two groups of leaders must completely rethink the way they plan and execute — and...

• Downloads: 171