About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Boris serves the Application Development & Delivery role. He is a leading expert in business intelligence (BI) — a set of processes, methodologies, and technologies used to transform raw data into meaningful, useful, and action-oriented enterprise information. Boris delivers strategic guidance, helping enterprises define BI strategies, governance, and architectures and identify vendors and technologies that help them put information to use in business processes and end user experiences.
Boris' current research focuses on the practical and actionable best practices for building BI infrastructure and applications, such as BI business cases, architectural options, organizational structures, and vendor selection. Boris continues to explore emerging trends in next-generation BI, such as agile BI architecture and development approaches, in-memory analytics, advanced data visualization, convergence of structured data and unstructured content analytics, process-driven and operational BI, and many others.
Boris has more than 30 years of experience with enterprise software and applications implementation, management consulting, and strategic advisory skills. Most recently, Boris was a managing partner at Textra, a boutique strategic advisory firm serving all IT constituents: users, vendors, and investors. Boris cofounded Textra after spending several years as a VP and a strategic technology advisor at JPMorgan/LabMorgan, where he led many successful internal BI initiatives, advising the bank's large enterprise software clients on enterprise adoption issues and product and marketing strategies. Prior to JPMorgan, Boris served as a senior manager of data warehousing and customer relationship management (CRM) practices at PricewaterhouseCoopers. Boris started his career at Citibank, where, among many other successful projects, he implemented the bank's first global credit risk data warehouse.
Boris holds a degree in music education from Moscow Gnessin School Of Music, Russia.
These data charts present the results of Forrester's 2011 BPM Center Of Excellence Online Survey.
Functional and industry-specific on-premises packaged apps aligned with organizational silos have worked well for well-defined, highly structured processes where volume, scale, and straight-through...

Q1 2011 Global Message Archiving Online Survey
A combination of eDiscovery needs, IT objectives, and regulatory requirements continues to drive strong message archiving adoption. The mature message archiving market, however, is in a clear...

Small And Medium-Size Businesses Are Defying Gravity
Single-Source Your Storage Vendor And Explore NFS As The Storage Protocol To Support Growing Virtual Server Environments
Virtual server technology is a unifying technology in IT infrastructure around the world. As maturity increases, more critical production applications are being deployed virtually, raising the stakes...

Human resource management (HRM) processes and applications remain vital for organizations to enhance talent retention and workforce productivity; yet, Forrester survey data indicates the level of IT...
Adoption Is Low But Market Impact Is High As Buyers Consider Alternatives
At home and at work, people overwhelmingly use Microsoft Office. Yet content and collaboration (C&C) pros continue to ask Forrester questions about office alternatives. So we recently surveyed 150 IT...
Business process professionals recognize master data management (MDM) as a critical enabler to deliver optimized business processes and trusted business insights. But ownership of MDM remains in the...
They Will Grow Twice As Fast As The Enterprise Application Market
Smart process apps are a new category of application software designed to support business activities that are people-intensive, highly variable, loosely structured, and subject to frequent change....

Findings From Our Recent Study Of 186 SAP Clients Using Third-Party SIs
Forrester surveyed 186 SAP services client references and found that overall satisfaction and perception of pricing transparency rated high — but numerous gaps exist. Key areas that sourcing...
Office Alternatives Haven't Yet Earned Their Name
Content and collaboration (C&C) pros show lots of interest in Microsoft Office competitors as a way to cut license costs. They run trials of Google Apps and Open Office derivatives by IBM Lotus and...
The Need For Speed, Services, And SaaS Is Shaping The Integration Future
Integration remains a high priority for enterprises in 2011 to 2012, leading Forrester to mine client inquiries and interview industry experts for insight into the latest integration trends....

Forrester recently surveyed more than 1,000 firms across North America and Europe to better understand software-as-a-service (SaaS) adoption and the business drivers for SaaS usage. We found that...
Business owners of on-premises enterprise application packages face an ongoing dilemma: whether or not to invest in upgrades to the current release. While most business and IT execs put off upgrades...
Demand Centers And Functional Heterogeneity Make Selection More Difficult
Forrester surveyed 23 vendors of globally deployed banking platforms on their 2010 deals. Core banking and channels continue as important factors in many regions. Beyond that, regional functional...
Unveiling The Software Strategies Of Top-Performing Companies
During November 2011 and December 2011, Forrester surveyed 2,438 software decision-makers across Canada, France, Germany, the UK, and the US to determine their spending priorities around software. To...
SMBs' strong adoption of cloud computing is well known. What is less well understood is how SMBs are adopting cloud for various technology categories relative to one another.

Looking At The Opportunity Beyond The Obstacle
Concerns about security are the most prominent reasons that organizations cite for not adopting cloud services. Therefore, creating more comprehensive security capabilities is a prerequisite for...

Business Vision: The BT Strategic Planning Playbook
CIOs and IT strategists participating in strategic planning must bring to the discussion an understanding of emerging business trends. This section of Forrester's BT Strategic Planning playbook...

Vision: The Business Applications Playbook
This report outlines the vision aspect of Forrester's solution for application development and delivery (AD&D) professionals working on business applications strategy. It summarizes the key business...

These data charts present the results of Forrester's 2011 Process Data Management Online Survey.
The 18 Providers That Matter Most And How They Stack Up
During the past five years, the customer relationship management (CRM) solutions market has experienced considerable growth and turmoil, including significant vendor consolidation and a rapid rise in...
Strategic Planning Forrsights For CIOs
CIOs are responsible for the technology tools and services that make employees productive and successful at work. Too often, the CIO organization must make decisions about devices, software licenses,...
Profiles Of Eight Leading Customer Service Outsourcing Vendors
This report outlines the building versus sourcing part of Forrester's solution for application development and delivery (AD&D) executives looking to build, buy, or outsource a customer service...

In 2009, the technology industry entered a new cycle of technology innovation and growth, powering a multiyear period of technology investment predicted to last through 2016: the business technology...