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For Customer Insights Professionals
Road Map: The Customer Analytics Playbook
Forrester has identified 15 key customer analytics methods that customer insights professionals must master. Customer insights professionals are faced with tough decisions about which combination of...
- Downloads: 433
For Sourcing & Vendor Management Professionals
Vendors Have More And Better SaaS Options Than Ever — Are You Prepared?
Nearly 15 years after the appearance of software-as-a-service (SaaS) startups such as salesforce.com, NetSuite, and Google, software-as-a-service is nearing its tipping point. SaaS adoption is poised...
- Downloads: 631
- Comments: 1
For Application Development & Delivery Professionals
Innovation Boosts Employee Engagement And Customer Value
The technology for human resource management (HRM) addresses the life cycle of the workforce, including attracting, selecting, training, supporting, assessing, and rewarding employees. In the fast...
- Downloads: 2