About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Brad leads Forrester's Sales Enablement and Technology Marketing role teams, which help sales and marketing leaders achieve greater productivity and efficiency from their core disciplines and practices. Brad is responsible for a team of analysts and consultants that help clients lead their organizations through the transformation of their sales enablement and marketing practices, including how to structure value communications and sales support tools to match the buyer's problem-solving process to reduce sales cycle times; how to distill client insights and product propositions to ensure messaging consistency and relevance to customers; and how to streamline and refine lead management processes, channel management, training programs, community marketing, and communication approaches to improve the return on customers' sales and marketing investments.
Brad's 17 years of professional experience before Forrester include his role as vice president at UnitedHealthcare, where he led product development and provider contracting groups and launched United's Options PPO product. At Mobil Oil, Brad engineered a healthcare benefits overhaul, which resulted in two years of premium rebates to Mobil's employees. He also led marketing and sales at a startup provider of eCommerce pharmacy systems.
An experienced public speaker, Brad has addressed numerous organizations in recent years, including the annual Institute meeting of the America's Health Insurance Plans (AHIP), the World Healthcare Congress, the National Managed Healthcare Congress (NMHCC), and Convergence — The Life Sciences Leaders Forum. He has been quoted regularly in the media, including on Marketplace and CNBC, as well as in the Los Angeles Times and The New York Times.
Brad holds a bachelor's degree in policy studies from Dartmouth College. He earned his M.B.A. degree from the Darden School at the University of Virginia, winning the Faculty Award for Academic Excellence.
To justify a technology investment, buyers traditionally estimate the expected impact or return on investment (ROI) within their own organization's four walls, typically to IT itself and end use...

In most complex businesses today, random and poorly managed sales support resources drive unneeded costs while also contributing to overburdening the sales force. These resources are proliferati...
The millions of uninsured consumers in the United States constitute a market that no plan can ignore. In fact uninsured consumers are online, and they are actively visiting health-related sites ...
The virtue of consumers who share their medical information, through applications like personal health records, is clear. These pioneers ease communications among themselves, payers, and physici...
In most complex businesses today, random and poorly managed sales support resources drive unneeded costs while also contributing to overburdening the sales force. These resources are proliferati...
To justify a technology investment, buyers traditionally estimate the expected impact or return on investment (ROI) within their own organization's four walls, typically to IT itself and end use...

The millions of uninsured consumers in the United States constitute a market that no plan can ignore. In fact uninsured consumers are online, and they are actively visiting health-related sites ...
The virtue of consumers who share their medical information, through applications like personal health records, is clear. These pioneers ease communications among themselves, payers, and physici...