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This is the Executive Overview report in The Business Technology Resiliency Playbook.

For Infrastructure & Operations Professionals

Build The Always-On, Always-Available Extended Enterprise

August 08, 2012

By Stephanie Balaouras, Rachel A. Dines with Doug Washburn, Heather Belanger

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Why Read This Report

In today's world of 24x7x365 global operations and competition, downtime results not only in immediate lost revenue and productivity, but also in lasting damage to corporate reputation that erodes customer confidence in your brand. Enterprises today must be always on and always available to an extended network of customers, employees, and partners. To enable this, infrastructure and operations (I&O) leaders play a critical role; but they must evolve beyond reactive business continuity and IT disaster recovery (BC/DR) in favor of proactive business technology resiliency. Forrester's business technology resiliency playbook provides you with a strategic approach to build the always-on, always-available extended enterprise. This executive overview explains why you should prioritize business technology resiliency and how this playbook will help you deliver on this imperative using our discover, plan, act, and optimize approach.
Tags: Backup & Recovery, Business Continuity & Disaster Recovery, Business Technology, Data Center Management, Data Management, Data Protection, High Availability/Fault Tolerance, Information Management, Infrastructure Architectures, IT Infrastructure & Operations, IT Management, IT Serving the Business, Technology

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