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Business capabilities define what your organization does to execute its mission or support its position in the marketplace.
A business capability map — which identifies an organization's capabilities and their relationships — provides the overarching framework for aligned business and IT planning, project and application portfolio rationalization, and communicating IT's value to the users and consumers of IT's services.
Many enterprise and business architects are undertaking initiatives to develop and use business capability maps. Approached correctly, business capability maps are both quick to develop and quick to put into use. Forrester has advised many firms on questions ranging from structure and detail, to the relationship between capabilities and strategy or process, to how to engage business leaders. This Workshop provides an overview of how to develop and use a business capability map, addressing the most common questions and challenges architects have.
"Very thought provoking — I enjoyed it and feel I can apply this information immediately."
Gil B., PM