Forrester

Why Read This Report

Business and IT alignment remains a top priority for CIOs and other business leaders. While many CIOs have made significant progress in gaining a seat at the strategy table, a gap remains in organizing and illuminating business executives' thinking in a way that drives consistent understanding throughout the organization. Business capability models provide a new approach to deepen the strategic dialogue between business and IT leaders and increase strategic coherence. These models can act as a "Rosetta Stone" that provides the translation between business concerns and IT concerns. Tying IT strategies, projects, and costs to business capabilities offers a view of IT that resonates with business executives. Enterprise architects should construct a capability map that CIOs can use to encourage a more meaningful dialogue with their business peers to guide IT investments.