FOR Infrastructure & Operations PROFESSIONALS

The Business Technology Resiliency Playbook


Build The Always-On, Always-Available Extended Enterprise




In today's world of 24x7x365 global operations and competition, downtime results not only in immediate lost revenue and productivity, but also in lasting damage to corporate reputation that erodes customer confidence in your brand. Enterprises today must be always on and always available to an extended network of customers, employees, and partners. To enable this, infrastructure and operations (I&O) leaders play a critical role; but they must evolve beyond reactive business continuity and IT disaster ...

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PLAYBOOK RESEARCH

Business Case: Justifying The Business Case For Business Technology Resiliency
Assessment: Assess The Maturity Of Your Business Technology Resiliency Program
Performance Management: Develop Your Business Technology Resiliency Balanced Scorecard
Assessment: Assess The Maturity Of Your Business Technology Resiliency Program
Business Case: Justifying The Business Case For Business Technology Resiliency
Performance Management: Develop Your Business Technology Resiliency Balanced Scorecard

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Forrester Playbooks

Playbook frameworks guide your critical decisions with integrated reports, tools, and objective insights. See how Playbooks align to your critical business initiatives, delivering integrated reports, tools, and guidance for your key decisions. Watch the video.

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Improve critical system resiliency.

With mobile, social, and other technologies changing how your employees work and how your company does business, building adaptive technology solutions has never been more challenging for IT leaders. Learn how Forrester Consulting can help.