Forrester

For CIO Professionals

Tool:Assessing Process Readiness

For CIO Professionals

Report:A Fact-Based Approach To Workforce Technology Needs Assessment

An Empowered Report: Tools To Assess How Employees Use Technology

To have a fact-based conversation about what your employees need from technology, you have to ask them. Field a survey when you absolutely must have the facts without bias. For a quick and dirty...

• Downloads: 771

For CIO Professionals

Tool:Assessing Technology Readiness

For CIO Professionals

Report:The HERO Index: Finding Empowered Employees

Empowered Employees Solve Customer Problems: Find Them And Help Them

Groundswell technologies — social, mobile, video, and cloud — put tremendous power in the hands of customers. Only empowered employees can respond at the speed of empowered customers...

• Downloads: 932

Discussion:Create A Living BT Road Map

For CIO Professionals

Tool:Large Vendors' US Revenues Projections Are Improving For The Rest Of 2010

For CIO Professionals

Tool:A Sample Readiness Assessment

Discussion:Which Verticals Are Most Attractive For ICT Vendors?

Discussion:Information And Communications Technology Industry Opportunities In Professional Services

For Chief Information Officer Professionals

Blog:ABi (Anything But iPad) Business Tablets Face An Uphill Slog In 2011

No need to revisit the success of iPad. The millions of units sold since April speaks for itself. While most of these have been purchased at retail, many buyers use their tablets for work, often...

For CIO Professionals

Report:WebCenter Suite Allows Oracle Applications To Embrace The Information Workplace

Oracle is not a company that leaps to mind when you think of knowledge workers — certainly, not in the way that IBM/Lotus or Microsoft might. Yet, with the emergence of the Information...

• Downloads: 220

For Chief Information Officer Professionals

Blog:Deutsche Telekom in arranged marriage for T-Mobile USA through reverse acquisition by MetroPCS

  Deutsche Telekom is leading its daughter T-Mobile USA down the aisle for a second time in less than two years after the previous marriage attempt with AT&T collapsed in light of regulatory...

For Chief Information Officer Professionals

Blog:Oracle And OpenStack: A Tale Of Two Completely Opposite Strategies

If you wanted to see the full spectrum of cloud choices that are coming to market today you only have to look at these two efforts as they are starting to evolve. They represent the extremes. And...

For CIO Professionals

Tool:Data Revisions Raise Computer And Software Investment In 2009

For Chief Information Officer Professionals

Blog:What Is Your IT Strategy To Win In The Age Of The Customer?

Consider the following scenario: It’s a hot summer day and a prospective customer walks into your store to buy an air conditioner. He evaluates several models and then buys one — but not...

Discussion:Measure BT Strategic Planning Outcomes

Discussion:BT 2020: IT's Future In The Empowered Era

For CIO Professionals

Tool:Software Subscription Fees Are Only A Small Proportion Of All Software Spend in ANZ

For CIO Professionals

Tool:Security Concerns Are Higher About Other New Technologies Than About Cloud

For Chief Information Officer Professionals

Blog:The Digital Disruption Changes Everything — Unless It Doesn't

I'm going to tell you a story of opportunity. I will warn you in advance that it paints the art of the possible, but ultimately it's a cautionary tale.  I have a 17-year-old son....

For Chief Information Officer Professionals

Blog:Embrace Workplace And Workspace Diversity Now

As I sit at my kitchen table enjoying the quiet of my house before my kids come home, I know that I will move to my office and shut the door once that tranquility is shattered by their arrival. Then...

For CIO Professionals

Report:Use POST To Build A Road Map For Mobile Engagement

Road Map: The CIO's Mobile Engagement Playbook

How do you build a road map for something as fast-moving and disruptive as mobile apps, devices, and projects? Certainly not by letting projects unfold at random as budgets and sponsors appear. To...

• Downloads: 403
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For CIO Professionals

Tool:Enterprise/SMB Buying Of Communications Equipment Outpaces Telco Purchases

Discussion:Beyond Alignment: BT Strategic Planning

What are the barriers to implementing BTSP in your organization?

For Chief Information Officer Professionals

Blog:Telefonica Leadership Conference: Effective Repositioning

Last week I attended Telefónica’s leadership event, which is held annually in Miami, reflecting its very strong basis in the Americas. This year’s event attracted around 700...