Forrester Research : Topic : Business Process Outsourcing

Business Process Outsourcing

Business process outsourcing (BPO) refers to an organization relying on a service provider to manage all aspects of a business activity: the business people associated with the process, the underlying technologies, and the IT support staff.

Research

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For Sourcing & Vendor Management Professionals
Report: Market Overview: IT Services In China, 2013
Gene CaoApril 25, 2013
China has entered a new phase of economic development, driven by government focus on expanding the domestic market. This transition will have a significant impact on private and public organizat...
- Downloads: 83
For Sourcing & Vendor Management Professionals
Report: Leveraging Outsourcing Services To Accelerate IT Maturation
Frederic GironApril 05, 2013
In terms of IT maturity, companies in emerging Asia — that is, Asia Pacific excluding Australia, Japan, and New Zealand — lag behind their Western counterparts. Up to now, the lack o...
- Downloads: 119
For Sourcing & Vendor Management Professionals
Report: Navigating The Microsoft Services Landscape
Liz HerbertNovember 02, 2012
Microsoft technologies span a wide range of products and services, including enterprise applications such as Dynamics AX and Dynamics CRM; desktop and collaboration applications such as Office, ...
- Downloads: 383
For Application Development & Delivery Professionals
Report: Consolidation And Innovation Transform The HRM Vendor Landscape
Paul D. HamermanOctober 05, 2012
This report, the landscape component of the human resource management (HRM) playbook, will enable application development and delivery professionals (AD&D pros) and their HR business partners to...
- Downloads: 596
- Rating:
For Security & Risk Professionals
Report: The Business Process Outsourcing Market In Japan
Masami KashiwagiSeptember 04, 2012
The business process outsourcing (BPO) adoption rate among Japanese organizations has always lagged that of North America and Western Europe, despite the relative maturity of the Japanese market...
- Downloads: 113