Forrester

For Sourcing & Vendor Management Professionals

Blog:SAP’s European Leaders Describe Its More Customer-Centric Approach

I joined an impressively large crowd at SAP’s World Tour event in Birmingham,UK, last week and was able to spend an hour with Tim Noble, head of SAP’s UK and Ireland business unit, and...

For Sourcing & Vendor Management Professionals

Client Inquiry:Cost Capitalization When Renewing Microsoft Enterprise Assurance (EA) Licenses

What is the current thinking on ways to capitalize existing software assurance (SA) components during an EA renewal? Why?

For Sourcing & Vendor Management Professionals

Blog:Supplier Risk And Performance Management Takes Center Stage At Emptoris’s Customer Event

Having attended Oracle’s customer event a couple of weeks ago, I wasn’t sure I’d be able to make it to Emptoris’s Empower event this year, but I'm glad I was able to...

For Sourcing & Vendor Management Professionals

Blog:Can You Use Microsoft IE 8 Via VMware ThinApp? It Depends On Who You Ask.

As soon as you think you understand software companies’ policies on virtualization, a new problem appears that makes you tear your hair out and scratch your now-bald head. This month’s...

For Sourcing & Vendor Management Professionals

Blog:SAP Seeks Director Of Pricing & Licensing - My Alternative Job Description

SAP is advertising for a new Director Of Pricing & Licensing. The job description states “The Strategic Pricing Director is a key member of SAP’s Revenue Strategy and Pricing Group....

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Contract Life-Cycle Management, Q2 2011

Upside Software Leads The ePurchasing Suites And ERP Giants In Our Evaluation Of Specialist CLM Products

Contract life-cycle management (CLM) products are more than merely document repositories; they streamline the authoring process, aid compliance tracking, and reduce overall contract administration...

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For Sourcing & Vendor Management Professionals

Tool:Assess Your Organization's Ability To Publish And Enforce Its BT Road Map

For Sourcing & Vendor Management Professionals

Blog:Ensure Your Software Reseller Can Overcome Its Potential Conflict Of Interest

Yesterday I attended Computacenter’s Analyst Event. It’s a major independent provider of IT infrastructure services in Europe, ranging from reselling hardware and software to managing...

For Sourcing & Vendor Management Professionals

Tool:Software Contract Review Checklist And Negotiation Tracker

For Technology Marketing Professionals

Blog:Software Companies Can Gain Competitive Advantage By Making Their Pricing Value-Based

I help hundreds of technology buyers each year to understand the impact of technology changes on their software contracts, but I also get questions from software providers about how best to price...

For Sourcing & Vendor Management Professionals

Report:Tiers Are Not Enough

One Software Supplier Classification System Is Insufficient To Drive Both Sourcing Strategy And Operational Monitoring

Inadequate tiering of your software suppliers can cause you many problems: It can make it harder to know where to focus your vendor management resources and difficult to differentiate between...

• Downloads: 227

For Sourcing & Vendor Management Professionals

Blog:The United States’ Lawsuit Against Oracle Could Impact Your Future Software Negotiations

We’ve all heard software reps blame “revenue recognition” and “Sarbanes-Oxley” as an excuse for not giving an extra discount or contractual concession. IT sourcing...

For Sourcing & Vendor Management Professionals

Report:Consider These Five Criteria When Choosing A Microsoft Volume Licensing Program

Key Factors When Evaluating Enterprise Agreements Against Alternatives

Selecting the right Microsoft volume licensing program is a major decision for IT sourcing and vendor management executives and it gets more complicated every year. This report analyzes the key...

• Downloads: 532

For Sourcing & Vendor Management Professionals

Blog:ERP Versus Best-Of-Breed — Emptoris' SAP-Shop Customers Give Their View

My tireless research of sourcing and vendor management technologies has brought me to Barcelona, for Emptoris’ EMEA customer conference. I’d like to assure my colleagues in Boston, still...

For Sourcing & Vendor Management Professionals

Blog:What Do You Mean When You Call A Supplier A “Strategic Partner”?

I handle many inquiry calls from clients asking for help negotiating with large suppliers, and often they claim the supplier is a strategic partner. I’ve noticed that many clients use that...

For Sourcing & Vendor Management Professionals

Tool:Does Your Team Have — And Can It Execute — Sound Software Sourcing Strategies?

For Sourcing & Vendor Management Professionals

Blog:IBM's Acquisition Of Emptoris Further Reduces IT Sourcing Professionals' Options

Just over a week after SAP published its intention to buy Success Factors, IBM announced yesterday that it will acquire Emptoris, one of the leading ePurchasing suite vendors. My colleague Andrew...

For Sourcing & Vendor Management Professionals

Report:Best Practices For Surviving Software Compliance Audits

Control Each Stage Of The Process To Minimize The Risks

Forrester clients continue to face increasing software audit activity as more publishers institute license compliance processes or expand their existing programs. This report will summarize the best...

• Downloads: 379

For Sourcing & Vendor Management Professionals

Report:Good Software Deals Balance Price, Flexibility, And Risk Mitigation

Metrics: The Strategic Software Sourcing Playbook

This report describes the metrics that form part of Forrester's solution for sourcing and vendor management (SVM) executives who are moving to strategic software sourcing. Too many sourcing...

• Downloads: 149

For Sourcing & Vendor Management Professionals

Blog:Procure-To-Pay Best Practices: Cut The Approval Levels, Improve The Monitoring

Earlier this week I was in Milan, speaking at the CPO Forum event about the importance of good procure-to-pay (P2P) systems to deliver sourcing's theoretical savings into real bottom-line...

For Sourcing & Vendor Management Professionals

Blog:The Next Three Weeks Are Very Important To Microsoft, And That Gives Buyers Leverage

A couple of months ago I was blogging from sunny Barcelona with the Red Sox 0-6. Now I'm in Barcelona again for our IT Forum, but this month its raining heavily here, while back in UK we...

For Sourcing & Vendor Management Professionals

Report:Demand Pricing That Matches Business Value — The Radical Sourcing Trend For 2013

Landscape: The Strategic Software Sourcing Playbook

This report describes the software pricing and licensing landscape and explains why it makes it so important for sourcing and vendor management executives to implement Forrester's strategic software...

• Downloads: 315

For Sourcing & Vendor Management Professionals

Report:Introducing Software License Optimization

Continuous Improvement: The Strategic Software Sourcing Playbook

This report describes how sourcing and vendor management leaders can practice continuous improvement as part of Forrester's strategic software sourcing approach. Software asset management (SAM), as...

• Downloads: 706

For Sourcing & Vendor Management Professionals

Blog:SAP’s Maintenance Price Hike Should Concern Sourcing Professionals And Their CIOs

On Monday, SAP communicated that it will increase the price of standard support on new contracts by 5% from July 15, 2013, from 18% to 19%. SAP’s announcement claims that the increase is...

For Sourcing & Vendor Management Professionals

Blog:新年快樂. Ancient Chinese Negotiation Tactics, In Honour Of The Chinese New Year

I’m always searching for new negotiation best practices and tips when I’m speaking with Forrester clients, but it's not often I find one when I’m relaxing in bed with an old...