Forrester

Why Read This Report

CIOs are looking at a fork in the road — and some see how they can effect change in their enterprises, becoming agents of business transformation. These 21st century CIOs realize that firms that remain the same really lose ground in a competitive economy in which technology capability is a given. Because the firms depend on technology and due to the inherent third-party objectivity in the CIO role, CIOs are often the right people to take a leadership role, making sure that they internalize the five prerequisites for success. Forrester interviewed numerous CIOs in research to learn about both the current and future roles they play in their firms.