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Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
Redefining Your Competition, Partners, And Value Proposition When Everyone's A Security Vendor
The IT security market is about to undergo a significant transformation toward becoming a services-led market. Several disruptive trends are overwhelming end user IT security practices, and the...
Understanding And Quantifying The Future Of Cloud Computing
Building a solid cloud computing strategy and business plan requires insights into the future market size and growth dynamics of this still complex market. In this report, Forrester provides a global...
Building A Springboard In 2011 For Even Stronger Growth In 2012
While overall US tech market growth of 8.0% in 2011 will be a bit slower than the 8.9% growth in 2010, this year will still be a bright year for tech vendors. Yet, based on their own revenue...
2011 Looks Like 2010, But With Software Leading Instead Of Hardware
2010 is ending with debt worries and questions about the future of the euro in Europe, doubts about the strength of the US recovery, and worries about overheated economies and higher inflation in...
Insurance Transformation Exposes Key Opportunities For Technology Vendors
The US insurance industry represents 3.2% of gross domestic product (GDP) and generated nearly $1 trillion in revenues in 2009, but even with that big number, premium growth has been declining for...
Population growth and urbanization are stretching many cities' infrastructure and resources to breaking point. Policymakers and public leaders are increasingly looking to ICT solutions to effectively...

Looking At The Opportunity Beyond The Obstacle
Concerns about security are the most prominent reasons that organizations cite for not adopting cloud services. Therefore, creating more comprehensive security capabilities is a prerequisite for...

We Forecast Slower But Still-Robust 7% To 8% Growth
US economic growth is falling short of our already modest expectations and will expand at a snail's pace of less than 2.5% for real GDP in 2010 (avoiding a double-dip recession. As a result, we have...
A $9.6 Billion Market In 2015 — Service Providers Helping Clients Tackle The Next Driver Of Business Innovation And Growth
Sustainability is emerging as the next driver of business innovation and growth for many companies, driven by rising regulatory and customer pressures, the need to enhance their brands, and...
Cloud computing is coming to your organization — if it is not there already. However, most IT organizations in Australia and New Zealand (ANZ) do not have a full understanding of the impact...
Four Economic And Technology Factors Will Combine To Recast The Business
The tech services market is about to undergo a massive transformation that will call traditional provider business models into question. Four factors will combine to dramatically change the dynamics,...
Despite Financial Market Jitters, 8% 2010 Global ICT Market Growth Is On Track
Financial markets in Q2 2010 have been shaken by fears that the Greek debt crisis will metastasize across the European Union (EU) and beyond. Nevertheless, Q1 demand data was strong; we continue to...
Dimdim Points To How Small SaaS Firms Can Thrive In Crowded Markets
Interest in software-as-a-service (SaaS) is heating up; 55% of firms tell us they are deploying the technology, will be deploying it in the next year or so, or are interested in it. In response,...
Despite A Rocky 2009, Outsourcers Are Poised For Growth In 2010
In 2009, we recorded 409 outsourcing deals in Europe, the Middle East, and Asia (EMEA). This represents a 20% increase on the number recorded in 2008. However, at the same time, we find that total...
The Market Sees Convergence Driven By Nontraditional Services Players
The global market for IT services and outsourcing is in the midst of a fundamental transformation. While overall services revenues for 2009 are set to decline, the vendor landscape has already...
The Tech Market Recovery Has Begun
The tech recovery has started in the US and around the world. Q4 2009 IT market indicators showed an end to declines, setting the stage for stronger growth in 2010. The US IT market is set to grow by...
Avoid The Pitfalls Of Early Adopters By Choosing The Right Platform And Services
Tech marketers are beginning to embrace virtual events as a way of reaching diverse audiences to meet a wide range of objectives — from brand awareness and demand generation to customer...
In the first of our series of reports on the information and communications technology (ICT) behind the London 2012 Olympic Games, we looked at the six lessons that vendor strategists can draw from...
Demand For Business Intelligence, Performance, And Risk Management As Well As Sustainability Consulting Is Driving New Services
In H2 2009, we found fewer merger and acquisition (M&A) as well as partnership activities among the core providers of the corporate strategy services market. While providers continued to...
Business Data Services North America And Europe
Security spending for small and medium-size businesses (SMBs) has been faring relatively well through the economic downturn, and budgets appear to be strengthening, most notably in the area of new...
Infrastructure-As-A-Service Clouds Are Local, And So Are Their Implications
Despite the buzz about cloud computing, global adoption rates for infrastructure-as-a-service (IaaS) remain anemic. However, a look at regional differences in adoption and local concerns reveals that...
The Tech Downturn Is Over — Let The Growth Games Begin
The tech downturn of 2008 to 2009 is unofficially over. While the Q3 2009 data for the US and the global market showed continued declines in tech purchases (as we expected), we predict that the Q4...
Firms Continue To Experiment As Vendors Seek Profitable Business Models
serious games and virtual worlds won't turn the corner on business adoption
This report focuses on the competitive dynamics of IT services by geography in order to enable vendor strategists to better understand the market dynamics inherent in each Asia Pacific region...
Business Data Services North America And Europe
This report provides sample highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Hardware Survey, North America And Europe, Q3 2009....