About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.
Trends And Tradeoffs Of Leading Microsoft Services Players
Microsoft technologies span a wide range of products and services, including enterprise applications such as Dynamics AX and Dynamics CRM; desktop and collaboration applications such as Office,...
Outsourced testing is here to stay — but the situation is changing. In previous years, the decision to outsource testing was primarily cost driven; however, the decision to outsource today must...
Many sourcing and vendor management (SVM) professionals who Forrester speaks with know that they need to play a proactive role in sourcing emerging technologies but have difficulty identifying which...
Mixing Agile Methods And Systems Integrators Requires An Artful Approach
Agile methods have become popular because, on average, they produce better outcomes. Agile's focus on learning by execution and a condensed set of engineering practices increases the cadence of...
Looking past the current industry hype surrounding all things cloud, Forrester believes that cloud computing is a sustainable, long-term IT paradigm, and the successor to previous mainframe,...
High-quality software requirements sit at the foundation of good software deliverables — those that meet business needs, satisfy customers, and fit into existing technology architectures. Yet...
Best Practices In Software Innovation From Leading Software Developers
Software innovation plays an increasingly vital role in enterprise success as a key part of more and more products and services, whether on the Web, a phone, a desktop PC, a car, or in your home....
New Offerings From Vendors And Service Providers Lower Implementation Hurdles
As companies pursue a more ambitious agenda for product life-cycle management (PLM), the complexity of their application deployments is on the rise, creating a host of new integration, data...
Analysis Of Mobility Press Announcements Identify Key Vendor Opportunities
An analysis of publicly available enterprise mobility announcements between mid-2008 through mid-2009 highlight opportunities for vendors in the mobility ecosystem, including device manufacturers,...
Accenture and IBM Lead As The Landscape Continues To Evolve
In Forrester's 60-criteria evaluation of SAP implementation providers, we found that Accenture and IBM led the pack because of the breadth and depth of their SAP implementation capabilities. Both of...
Redesigning the applications organization is the next major target for IT restructuring and is particularly attractive when cost reduction is needed. Infrastructure organizations have already gone...

Compared to traditional enterprise IT services, a new family of services is emerging that are more standardized, scalable, and billed based on consumption. Known as cloud-based IT services, ,there...