Forrester

For Sourcing & Vendor Management Professionals

Report:Navigating The Microsoft Services Landscape

Trends And Tradeoffs Of Leading Microsoft Services Players

Microsoft technologies span a wide range of products and services, including enterprise applications such as Dynamics AX and Dynamics CRM; desktop and collaboration applications such as Office,...

• Downloads: 396

For Application Development & Delivery Professionals

Report:Global Transformation Service Firms For Off-The-Shelf Banking Platforms

A Tool For Initial Steps Toward Selection Of A Transformation Service Firm

Forrester surveyed six global transformation service firms with focused offerings in the off-the-shelf banking platform space. Their transformation service offerings are broad and rich, covering many...

• Downloads: 36

For Application Development & Delivery Professionals

Report:Service Providers For Banking Platform Transformation

Being A Systems Integrator Is No Longer Enough

Many banks struggle to find the right systems integrator (SI) or service partner to support their banking platform transformation initiative. Forrester talked with six vendors providing...

• Downloads: 393
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For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Oracle Services Providers, Q2 2011

How To Sift Through A Crowded Field Led By Accenture, IBM, And Infosys

Forrester evaluated 14 leading global services providers in the Oracle applications market to assess strengths, weakness, and differences in strategy. This report will help Oracle application buyers...

• Downloads: 1571
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For CIO Professionals

Report:Smart City Leaders Need Better Governance Tools

Smart City Governance Brings New Opportunities For Tech Providers

Interest in smart cities has taken off like wildfire. Cities of all sizes navigate the challenge — growing demand for new constituent services within increasingly constrained budgets —...

• Downloads: 672
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For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: SAP Services Providers, Q2 2011

Market Consolidation Continues; New Delivery And Pricing Models Prevail

The past two years have seen significant change in the SAP services market: acquisition and consolidation have run rampant, and new delivery models have changed the game for buyers and providers...

• Downloads: 1962

For CIO Professionals

Report:Predictions 2011: ePurchasing Market To Grow 12%

SaaS Products Will Lead Growth; The Pace Of Acquisitions Will Pick Up As Well

The ePurchasing software market in 2011 will continue to be dynamic, with relatively strong growth of 12% overall, even faster growth in new categories, as well as a variety of mergers, acquisitions,...

• Downloads: 762

For Sourcing & Vendor Management Professionals

Report:Evaluating Your Outsourcing Supplier's Cloud Strategy

Outsourcing customers are eager to benefit from advances in flexibility and cost effectiveness made possible by cloud capabilities, and suppliers of outsourcing services are eager to deliver them....

• Downloads: 751

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: Global IT Infrastructure Outsourcing, Q1 2011

IBM Leads A Closely Packed Group Of Suppliers

In Forrester's 36-criteria evaluation of global IT infrastructure management vendors, we found that IBM leads a closely packed group of leaders including HCL, Capgemini, Wipro, Infosys, TCS,...

• Downloads: 3230
• Comments: 4
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For Sourcing & Vendor Management Professionals

Report:Market Overview: European IT Infrastructure Outsourcing

Several forces are slowly transforming the stable but growing market for IT infrastructure services in Europe, including the rising profile of offshore suppliers, maturing global delivery,...

• Downloads: 1346

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: eProcurement Solutions, Q1 2011

Procure-To-Pay Specialists Ariba And Basware Still Lead, But The ERP Suites Have Closed The Gap

In Forrester's 70-criteria evaluation of eProcurement solutions, we found that Ariba and Basware led the pack because of their superior user experience and wider supplier enablement capability....

• Downloads: 1481

For Infrastructure & Operations Professionals

Report:Market Overview: Smart Grid IT Vendors

Utility IT Professionals Must Deploy Smart Grid IT To Enable A Smarter Grid

The smart grid market is ramping up quickly. This market will reach tens of billions of dollars in the next three years. The top three areas of investment are generation and distribution, customer...

• Downloads: 1006
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For Application Development & Delivery Professionals

Report:Outsourced Testing: Customers Get The Best Value When Vendors Think Outside Of The Box

Outsourced testing is here to stay — but the situation is changing. In previous years, the decision to outsource testing was primarily cost driven; however, the decision to outsource today must...

• Downloads: 954

For Sourcing & Vendor Management Professionals

Report:Should ITO Customers Also Outsource Service Integration?

Many sourcing and vendor management (SVM) executives with existing, single-source outsourcing contracts want to recast their agreements with a multisourcing flavor. But clients continue to struggle...

• Downloads: 446

For CIO Professionals

Report:The Evolution Of Enterprise Carbon And Energy Management Software

Spending On Enterprise Carbon And Energy Management Solutions Will Approach $1 Billion By 2013

A new market of dedicated solutions that allow companies to manage their sustainability strategy is ripe to be tackled by software vendors and service providers. Forrester segments this emerging...

• Downloads: 871
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For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: EMEA Applications Outsourcing, Q4 2010

In Forrester's 50-criteria evaluation of 15 leading providers of applications outsourcing (AO) solution vendors, Forrester found that in this maturing market, Accenture and IBM lead the pack, with a...

• Downloads: 1369

For Sourcing & Vendor Management Professionals

Report:Best Practices: SaaS Systems Integration

Findings From 42 Firms That Leveraged Third-Party Help In SaaS

Forrester recently surveyed 42 clients that are using third-party systems integration support for rollout of software-as-a-service (SaaS) solutions such as salesforce.com, Workday, and Google Apps....

• Downloads: 799

For Infrastructure & Operations Professionals

Report:The Forrester Wave™: IT Consolidation Consultancies, Q4 2010

Accenture And HP Lead A Strong Field Of Worldwide Providers

In Forrester's 40-criteria evaluation of IT consolidation consultancies, we found that Accenture and HP led the pack due to their breadth of capabilities and superior ability in business...

• Downloads: 1122

For Sourcing & Vendor Management Professionals

Report:Cloud Computing Offers Both Near-Term And Long-Term Benefits For SAP Customers

Emerging Options Spawn Interest — But The Landscape Is Still Forming

SAP consumes millions of dollars in implementation spend and millions more in ongoing support and operations for many organization's IT budgets. Now, newer cloud and software-as-a-service (SaaS)...

• Downloads: 978

For CIO Professionals

Report:Capitalizing On The Sustainability Consulting Services Opportunity

A $9.6 Billion Market In 2015 — Service Providers Helping Clients Tackle The Next Driver Of Business Innovation And Growth

Sustainability is emerging as the next driver of business innovation and growth for many companies, driven by rising regulatory and customer pressures, the need to enhance their brands, and...

• Downloads: 1202

For Sourcing & Vendor Management Professionals

Report:How The Adoption Of Several Important Emerging Technologies Affects Sourcing

Many sourcing and vendor management (SVM) professionals who Forrester speaks with know that they need to play a proactive role in sourcing emerging technologies but have difficulty identifying which...

• Downloads: 557

For Sourcing & Vendor Management Professionals

Report:The Forrester Wave™: North American Applications Outsourcing, Q3 2010

IBM And Accenture Lead A Highly Competitive Field In A Mature Industry

In Forrester's 38-criteria evaluation of 12 leading providers of applications outsourcing (AO) solutions vendors, Forrester found that in this mature market IBM and Accenture lead the pack due to...

• Downloads: 1801
• Comments: 1
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For Sourcing & Vendor Management Professionals

Report:SVM Is Uniquely Positioned To Connect Innovation Leadership To Innovation Services

Amid the ups and downs of the global economy, the interest in innovation among senior business leadership has only increased. Most CEOs recognize that in a business environment characterized by...

• Downloads: 353

For Sourcing & Vendor Management Professionals

Report:Contracting For Innovation With Technology Service Providers

Leading Service Providers Weigh In On How They Help Clients Innovate

While innovation has been critical to the success of businesses for years, in the past decade interest in the term has exploded. Yet despite all of the hype, managing and measuring innovation remains...

• Downloads: 495

For CIO Professionals

Report:Predictions 2010: ePurchasing Market

Growth Will Accelerate After A So-So 2009

The ePurchasing market will post a very good growth rate of 12% in 2010, rising to $4 billion. This market for software products like eProcurement, eSourcing, contract life-cycle management (CLM),...

• Downloads: 640