Forrester Research : Analyst

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Carlton A. Doty

Vice President, Practice Leader - Consumer Product Strategy serving Customer Insights PROFESSIONALS

Find Carlton on:
Blog: Customer Insights Blog

Carlton serves Customer Insights (CI) Professionals. He was a founding member of the CI practice in 2009, and currently leads the global team of Forrester analysts that help clients capture, manage, and analyze customer data as well as apply the resulting insights to marketing and business strategy. Carlton began his Forrester career in 2006 as an analyst specializing in digital channels, emerging products, and enterprise technology in healthcare. He also led Forrester's consumer product strategy practice, where he managed a team of analysts that focused on innovation and digital disruption.

In addition to leading his team at Forrester, Carlton posts his thoughts and opinions on Twitter and on his blog.

Previous Work Experience

Prior to joining Forrester, Carlton spent nine years as an IT and eBusiness leader in the health insurance industry. He also has experience with two start-ups and a leading marketing services provider.

Education

Carlton holds a B.S. in civil engineering management from the University of Vermont.

Reports (4)
Charts & Figures (5)

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Infrastructure & Operations (2)
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Forrsights For Business Technology
eCommerce
Michele Pelino

For Security & Risk Professionals
Report:Benchmarking Your Enterprise Mobile Device Operations Initiatives And Plans
Michele PelinoOctober 10, 2012
This report provides insight into corporate mobility adoption trends based on results from Forrester's Forrsights surveys of IT mobility decision-makers and end user workers in North American and...
- Downloads: 451
For Infrastructure & Operations Professionals
Report:Build A Corporate App Store Into Your Workforce Computing Strategy
I&O Should Manage Mobile Complexity Through A Corporate App Store
Christian Kane, Michele PelinoOctober 15, 2012
Today, employees are using personally owned smartphones and tablets at work, and firms are leveraging an array of mobile applications to interact with employees, customers, partners, and suppliers....
- Downloads: 345
- Rating:
For Infrastructure & Operations Professionals
Report:Five Seismic Forces Reshuffle The Workforce Vendor Ecosystem
Landscape: The Workforce Enablement Playbook
Michele Pelino, David K. JohnsonMay 10, 2013
2012 brought a tectonic shift in worker technology requirements. Many more employees now purchase their own devices, bring them to work, and use them to conduct personal and professional activities...
- Downloads: 64
For Security & Risk Professionals
Charts & Figures:Enterprises Focus On Supporting More Mobile Devices, Management, And Security
Michele PelinoOctober 05, 2012
For Security & Risk Professionals
Report:Build A Corporate App Store Into Your Corporate Mobility Strategy
Manage Mobile Complexity Through A Corporate App Store
Christian Kane, Michele PelinoJanuary 16, 2013
Today, many employees use their personally owned smartphones and tablets for work to access a variety of mobile applications. Some companies are also proactively deploying mobile applications to...
- Downloads: 302
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Carlton A. Doty

Vice President, Practice Leader - Consumer Product Strategy serving Customer Insights PROFESSIONALS

Refine your results

Date Range

Role

For Security & Risk Professionals

Report:Benchmarking Your Enterprise Mobile Device Operations Initiatives And Plans

For Infrastructure & Operations Professionals

Report:Build A Corporate App Store Into Your Workforce Computing Strategy

For Infrastructure & Operations Professionals

Report:Five Seismic Forces Reshuffle The Workforce Vendor Ecosystem

For Security & Risk Professionals

Charts & Figures:Enterprises Focus On Supporting More Mobile Devices, Management, And Security

For Security & Risk Professionals

Report:Build A Corporate App Store Into Your Corporate Mobility Strategy

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