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Carlton A. Doty

Vice President, Practice Leader - Consumer Product Strategy serving Customer Insights PROFESSIONALS

Find Carlton on:
Blog: Customer Insights Blog

Carlton serves Customer Insights (CI) Professionals. He was a founding member of the CI practice in 2009, and currently leads the global team of Forrester analysts that help clients capture, manage, and analyze customer data as well as apply the resulting insights to marketing and business strategy. Carlton began his Forrester career in 2006 as an analyst specializing in digital channels, emerging products, and enterprise technology in healthcare. He also led Forrester's consumer product strategy practice, where he managed a team of analysts that focused on innovation and digital disruption.

In addition to leading his team at Forrester, Carlton posts his thoughts and opinions on Twitter and on his blog.

Previous Work Experience

Prior to joining Forrester, Carlton spent nine years as an IT and eBusiness leader in the health insurance industry. He also has experience with two start-ups and a leading marketing services provider.

Education

Carlton holds a B.S. in civil engineering management from the University of Vermont.

Reports (3)
Charts & Figures (13)

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Rick Holland

For Security & Risk Professionals
Report:Five Steps To Build An Effective Threat Intelligence Capability
Tools And Technology: The Security Architecture And Operations Playbook
Rick HollandJanuary 15, 2013
Against today's mutating threat landscape and sophisticated cybercriminals, security and risk (S&R) professionals are outgunned and outmatched. The traditional strategy of waiting for an alert and...
- Downloads: 490
- Comments: 2
- Rating:
For Security & Risk Professionals
Report:Seven Habits Of Highly Effective Incident Response Teams
Assessment: The Security Architecture And Operations Playbook
Rick HollandApril 17, 2013
Given the continued metastasizing of the threat landscape, it comes as no surprise that enterprises should possess mature incident response capabilities that are built on staff, augmented by...
- Downloads: 219
- Rating:
For Security & Risk Professionals
Report:The CISO's Guide To Virtualization Security
Get Off The Bench And Look Into Your Virtual Environment
Rick HollandJanuary 12, 2012
In today's data centers, IT often virtualizes new applications and workloads by default. Virtualization is the norm; deploying a physical server is the exception. The technology is mature and...
- Downloads: 863
- Rating:
For Security & Risk Professionals
Charts & Figures:Agentless Endpoint Security
Rick HollandJanuary 12, 2012