Forrester Research : Analyst

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Carlton A. Doty

Vice President, Practice Leader - Consumer Product Strategy serving Customer Insights PROFESSIONALS

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Blog: Customer Insights Blog

Carlton serves Customer Insights (CI) Professionals. He was a founding member of the CI practice in 2009, and currently leads the global team of Forrester analysts that help clients capture, manage, and analyze customer data as well as apply the resulting insights to marketing and business strategy. Carlton began his Forrester career in 2006 as an analyst specializing in digital channels, emerging products, and enterprise technology in healthcare. He also led Forrester's consumer product strategy practice, where he managed a team of analysts that focused on innovation and digital disruption.

In addition to leading his team at Forrester, Carlton posts his thoughts and opinions on Twitter and on his blog.

Previous Work Experience

Prior to joining Forrester, Carlton spent nine years as an IT and eBusiness leader in the health insurance industry. He also has experience with two start-ups and a leading marketing services provider.

Education

Carlton holds a B.S. in civil engineering management from the University of Vermont.

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Enterprise Architecture Strategy and Process (6)
IT Management (3)
Business Process Management (2)
Innovation (1)
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- Business Process Management (2)
- Enterprise Architecture Strategy and Process (6)
- Innovation (1)
- IT Management (3)
- IT Measurements (1)
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Past 12 months
Henry Peyret

For Enterprise Architecture Professionals
Report:Fuse Technology, Innovation, And Business Change In Your Planning Cycle
Planning Methods: The EA Method Playbook
Henry PeyretAugust 31, 2012
In most businesses today, technology has become a strong driver for innovation. The fruits of technology innovation are experienced all across the business model — from the point of customer...
- Downloads: 400
For Enterprise Architecture Professionals
Report:Develop A Business-Centered Enterprise Architecture That Boosts Agility
Executive Overview: The EA Method Playbook
Alex Cullen, Henry PeyretAugust 31, 2012
Faced with continuous change — from technology innovations, new markets, and competitive shifts — businesses must become more agile. Sustainable business agility, the ability to...
- Downloads: 702
- Comments: 1
- Rating:
For Enterprise Architecture Professionals
Client Inquiry:Cost Of Implementing An EA Management Suite
Henry PeyretAugust 29, 2012
We are putting together an initial concept request for implementing an EA management software suite. We would like to know a "rough order of magnitude" regarding costs to implement such a solution,...
Charts & Figures:Capability Scorecards Integrate Multiple Business Criteria
Henry PeyretAugust 30, 2012
For Enterprise Architecture Professionals
Blog:Is there a need for a next gen EA Framework?
Henry PeyretFebruary 06, 2013
There are interesting debates all around the globe about whether there is the need for a next gen EA framework. James Lapalme recently published an excellent article: Three Schools of...
For Enterprise Architecture Professionals
Report:Justify The Value Of Achieving Sustainable Business Agility
Business Impact: The EA Method Playbook
Henry PeyretAugust 31, 2012
This report outlines the business impact of Forrester's solution for enterprise architecture (EA) executives who want to enhance their current EA method to address both agility and costs at the same...
- Downloads: 293
- Rating:
For Enterprise Architecture Professionals
Blog:Why Maturity Models for Data Governance are irrelevant in the Data Economy?
Henry PeyretMay 14, 2013
There are multiple maturity models and associated assessments for Data Governance on the market. Some are from software vendors, or from consulting companies, which use these as the basis for...
For Enterprise Architecture Professionals
Report:Rearchitect Governance For Sustainable Business Agility
Governance: The EA Method Playbook
Henry PeyretAugust 31, 2012
In an era of rapid business change, IT governance is often seen as a barrier. Governance too frequently means delay, overhead, and inflexible standards and strategies leading to missed opportunities...
- Downloads: 477
- Rating:
For Enterprise Architecture Professionals
Report:BCEA Performance Metrics Address Broader Business Outcomes
Performance Management: The EA Method Playbook
Henry PeyretApril 08, 2013
A good enterprise architecture (EA) methodology focuses on business outcomes. Forrester's EA method addresses both business outcomes and business agility, starting with how the business plans to how...
- Downloads: 145
- Rating:
For Enterprise Architecture Professionals
Blog:Today’s EA Methods Can’t Handle Continuous, Pervasive Business Change
Henry PeyretSeptember 07, 2012
Enterprise architects I talk with are struggling with the pace of change in their business. We all know the pace of change in business, and in the technology which shapes and supports our business,...

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Carlton A. Doty

Vice President, Practice Leader - Consumer Product Strategy serving Customer Insights PROFESSIONALS

Refine your results

Topics

All Topics

For Enterprise Architecture Professionals

Report:Fuse Technology, Innovation, And Business Change In Your Planning Cycle

For Enterprise Architecture Professionals

Report:Develop A Business-Centered Enterprise Architecture That Boosts Agility

For Enterprise Architecture Professionals

Client Inquiry:Cost Of Implementing An EA Management Suite

Charts & Figures:Capability Scorecards Integrate Multiple Business Criteria

For Enterprise Architecture Professionals

Blog:Is there a need for a next gen EA Framework?

For Enterprise Architecture Professionals

Report:Justify The Value Of Achieving Sustainable Business Agility

For Enterprise Architecture Professionals

Blog:Why Maturity Models for Data Governance are irrelevant in the Data Economy?

For Enterprise Architecture Professionals

Report:Rearchitect Governance For Sustainable Business Agility

For Enterprise Architecture Professionals

Report:BCEA Performance Metrics Address Broader Business Outcomes

For Enterprise Architecture Professionals

Blog:Today’s EA Methods Can’t Handle Continuous, Pervasive Business Change

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