Forrester Research : Analyst

CLIP THIS INQUIRY

Select a group :

Group Name

Create New Group Clip

CLIP THIS FLOOW

Select a group :

Group Name

Create New Group Clip

Carlton A. Doty

Vice President, Practice Leader - Consumer Product Strategy serving Customer Insights PROFESSIONALS

Find Carlton on:
Blog: Customer Insights Blog

Carlton serves Customer Insights (CI) Professionals. He was a founding member of the CI practice in 2009, and currently leads the global team of Forrester analysts that help clients capture, manage, and analyze customer data as well as apply the resulting insights to marketing and business strategy. Carlton began his Forrester career in 2006 as an analyst specializing in digital channels, emerging products, and enterprise technology in healthcare. He also led Forrester's consumer product strategy practice, where he managed a team of analysts that focused on innovation and digital disruption.

In addition to leading his team at Forrester, Carlton posts his thoughts and opinions on Twitter and on his blog.

Previous Work Experience

Prior to joining Forrester, Carlton spent nine years as an IT and eBusiness leader in the health insurance industry. He also has experience with two start-ups and a leading marketing services provider.

Education

Carlton holds a B.S. in civil engineering management from the University of Vermont.

Reports (2)

Refine your results

Topics

Enterprise Portals & Search (1)

Industry

2 results in Reports

Carlton A. Doty
Consumer Technographics
Information Management

For eBusiness & Channel Strategy Professionals
Report:The Truth About Consumer-Directed Health Plans
HSAs Swell To More Than 6 Million Accounts And More Than $8 Billion In Assets
Carlton A. DotySeptember 25, 2008
The so-called consumer-directed health (CDH) market plunges its roots deeper into the health insurance industry as US employers continue to fight the rising costs of healthcare and more consumers...
- Downloads: 448
For eBusiness & Channel Strategy Professionals
Report:Payer-Provider Connectivity: How Far Have We Come, And Where Are We Going?
Multipayer Portals Are Emerging As Providers' Preferred Channel
Carlton A. DotyJune 11, 2008
Payer-provider connectivity remains quite fragmented in the US. As the feds gear up for the inaugural trial of a nascent Nationwide Health Information Network (NHIN) in late 2008, many payers and...
- Downloads: 857

Search

CLIP THIS INQUIRY

CLIP THIS FLOOW

Carlton A. Doty

Vice President, Practice Leader - Consumer Product Strategy serving Customer Insights PROFESSIONALS

Refine your results

Topics

Industry

For eBusiness & Channel Strategy Professionals

Report:The Truth About Consumer-Directed Health Plans

For eBusiness & Channel Strategy Professionals

Report:Payer-Provider Connectivity: How Far Have We Come, And Where Are We Going?

Browse