Forrester

For CIO Professionals

Tool:Evaluated Vendors: Product Information And Selection Criteria

For CIO Professionals

Report:Mobile Is The New Face Of Engagement

CIOs Must Plan Now For New Systems Of Engagement

By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. Mobile is not simply another device for IT to support with a shrunken website or a screen-scraped SAP...

• Downloads: 3644
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For CIO Professionals

Report:Welcome To The Empowered Era

An Empowered Report: Reinvent Yourself To Serve Empowered Customers And Employees

Your customers and your employees have more power than ever before. Mobile, social, video, and cloud technologies give individuals tremendous access to information and resources. To succeed in an era...

• Downloads: 1198

For CIO Professionals

Report:The Business Impact Of Mobile Engagement

Business Case: The CIO's Mobile Engagement Playbook

Smartphones and tablets are game changers for engagement because people carry them everywhere they go. Your customers and partners and employees have perpetual access to the vast resources of the...

• Downloads: 671
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For CIO Professionals

Tool:Forrester Wave™: Mobile Collaboration, Q3 '11

For CIO Professionals

Report:Executive Q&A: Tablets In The Enterprise In 2011

Answering Your Questions About Tablets, Security, Apps, And More

In just 12 months, iPad has redefined expectations of what a computer should be: instant-on, highly portable, all-day batteries, always-connected, and app-driven. And Apple has sold 15 million iPads...

• Downloads: 2219

For CIO Professionals

Report:Mobile Is The New Face Of Engagement: An Executive Summary

This report summarizes the 28-page Forrester report "Mobile Is The New Face Of Engagement." By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. However,...

• Downloads: 1581
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For CIO Professionals

Report:The Forrester Wave™: Mobile Collaboration, Q3 2011

Mobile collaboration means putting collaboration workloads onto all-important smartphones and tablets, then delivering a great user experience anywhere, anytime, on any device. This is a high bar to...

• Downloads: 2366

For CIO Professionals

Report:Build An Operations Stairway To The Mobile Future

Take Seven Steps Now Under The Charter Of A Mobility Council

Smartphones, tablets, and the rise of bring-your-own (BYO) devices have put tremendous pressure on IT to revamp and rethink its mobile strategy: everything from procurement and development to...

• Downloads: 1121
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For CIO Professionals

Client Inquiry:Strategic Intent With iPhones And iPads

What should the strategic intent with iPhones and iPads be, and how should they be governed?

For CIO Professionals

Client Inquiry:Consumerization Drives Tablet And Smartphone Adoption For Business Travelers

We are in the beginning stages of implementing a mobile strategy for business travelers. We would like to discuss mobile applications and platforms that support the business traveler, what the...

For CIO Professionals

Report:The State Of Workforce Technology Adoption: Global Benchmark 2012

Strategic Planning Forrsights For CIOs

CIOs are responsible for the technology tools and services that make employees productive and successful at work. Too often, the CIO organization must make decisions about devices, software licenses,...

• Downloads: 229

For CIO Professionals

Tool:The HERO Segments Vary By Demographics And Work Styles

For CIO Professionals

Report:Mastering The Business Tablet Landscape

Landscape: The CIO's Mobile Engagement Playbook

Tablets are the darlings of hypermobile employees who want to be always connected and productive. They are the newest player in the mobile landscape and are even starting to be a viable alternative...

• Downloads: 576

For CIO Professionals

Tool:Empowerment Varies By Country, Industry, And Job Type

For CIO Professionals

Report:Great Mobile Experiences Are Built On Systems Of Engagement

Vision: The CIO's Mobile Engagement Playbook

By 2014, smartphones and tablets will put power in the pockets of a billion global consumers, including your employees and partners and customers. However, mobile is not simply another device for IT...

• Downloads: 599
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For CIO Professionals

Report:The HERO Index: Finding Empowered Employees

Empowered Employees Solve Customer Problems: Find Them And Help Them

Groundswell technologies — social, mobile, video, and cloud — put tremendous power in the hands of customers. Only empowered employees can respond at the speed of empowered customers...

• Downloads: 932

For CIO Professionals

Report:Counterintuitive Collaboration Trends For 2011

An Empowered Report: Consumerization Leads The List Of Collaboration Disrupters

Some collaboration trends are clear and very important — cloud-based email, collaboration services on smart mobile devices, the expansion of social technology, and the rise of integrated...

• Downloads: 1479

For CIO Professionals

Tool:Each Empowered Segment Has A Different Profile

For CIO Professionals

Report:Benchmarking Mobile Engagement: Consumers And Employees Outpace CIOs' Readiness

Benchmark: The CIO's Mobile Engagement Playbook

Are you ready to serve your mobile customers on the device of their choice? Have you anticipated what apps they need next? And for employees, which apps are most important on smartphones? How many...

• Downloads: 138
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For CIO Professionals

Report:Office 2013: A Breakthrough In Productivity

Highly Integrated With A Risk Of Lock-In

Microsoft looks to strike three very familiar chords with the release of Office 2013: mobile, social, and cloud. Each has become table stakes for enterprise software, and in order for Microsoft to...

• Downloads: 339
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For CIO Professionals

Tool:Convenience And Utility Score The Mobile Engagement Value

For CIO Professionals

Report:How Consumerization Drives Innovation

Your Technology And Culture Create An Environment Of Empowered Employees

Consumerization — employees using devices, applications, and web services without permission — is a threat to the status quo and a risk to the security of the firm. But it's also a key...

• Downloads: 898
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For CIO Professionals

Report:Mobilize Your Collaboration Strategy

Mobile Collaboration Requires An App Internet Architecture

The days when a Windows application and a server cluster in the data center could handle your collaboration needs are over. An increasingly mobile and remote workforce with experiences forged by...

• Downloads: 1077

For CIO Professionals

Report:The Internet Crushes The Work/Life Boundary

An Empowered Report: It's Time To Plot The Path To A Work Anywhere Future

Broadband connections, mobile devices, and collaboration tools make employees productive from any location. Your employees know this already: Forrester's survey of more than 5,000 information workers...

• Downloads: 800