Forrester

For CIO Professionals

Report:Prepare For The Connected Enterprise Now

Insights From The Forrsights Networks And Telecommunications Survey, Q1 2012

The connected enterprise is becoming a reality. Businesses require access to the best market information regarding customer demand, supplier options, transport and logistics, and sales patterns. They...

• Downloads: 711
• Comments: 2
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For Vendor Strategy Professionals

Client Inquiry:Videoconferencing Network Operations Center (VNOC) Services

Who are the leading VNOC providers? Are there any factors distinguishing these leaders? Can you explain the VNOC industry? Can you touch on VNOC maturity, adoption, benefits, and drawbacks? What...

For CIO Professionals

Report:The Forrester Wave™: Web Conferencing, Q2 2010

Adobe, Cisco, IBM, And Microsoft Lead In The Web Meeting Scenario

In Forrester's 60-criteria evaluation of Web conferencing vendors, we found that traditional vendors Adobe, Cisco, IBM Sametime, and Microsoft's two offerings led the pack because of their breadth...

• Downloads: 1262

For Application Development & Delivery Professionals

Report:The Forrester Wave™: Learning And Talent Development, Q1 2013

The Nine Providers That Matter Most And How They Stack Up

Learning and talent development are closely aligned in the best talent vendor offerings. This area of human resource management (HRM) is fast-growing and innovative in its use of social, cloud, and...

• Downloads: 461
• Comments: 2
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For Application Development & Delivery Professionals

Report:A SharePoint Custom-Development Strategy Is More Crucial Now Than Ever

Adoption Of SharePoint 2010 — A Serious Application Platform — Is Strong

The stage is set for a big upswing in custom application development on SharePoint. First, SharePoint Server 2010 adoption is very strong, and this version of the product has the strongest features...

• Downloads: 785

For eBusiness & Channel Strategy Professionals

Report:Affluent Investors Seek Online Collaboration

Smart Full-Service Firms Will Use The Web To Connect Advisors And Clients

Forrester's data shows that more than one in four affluent US investors express interest in online collaborative advice tools such as co-browsing. In fact, the largest segment of affluent investors...

• Downloads: 535

For CIO Professionals

Tool:Evaluated Vendors: Product Information And Selection Criteria

For Marketing Leadership Professionals

Report:Getting Product Ideas Past Stage One

Why The Validation Process Is Critical To Product Strategy Success

"Ideate" is the first stage in the product development cycle; it's a time when product strategists gather ideas for new and innovative products and services. Before moving on to subsequent phases,...

• Downloads: 473
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For CIO Professionals

Report:Welcome To The Empowered Era

An Empowered Report: Reinvent Yourself To Serve Empowered Customers And Employees

Your customers and your employees have more power than ever before. Mobile, social, video, and cloud technologies give individuals tremendous access to information and resources. To succeed in an era...

• Downloads: 1198

For Enterprise Architecture Professionals

Tool:TechRadar™: Technologies For Empowered Employees, Q4 '11 Technologies Evaluated

For CIO Professionals

Tool:TechRadar™: Creation Phase Technologies

For Marketing Leadership Professionals

Tool:Evaluated Vendors: Product Information And Selection Criteria

For CIO Professionals

Report:Six Business Technology Trends That Will Propel Your Firm In 2013

From Technology Foundations To Business Outcomes

Forrester sees six important trends unfolding in business technology (BT), where information technology will most directly and visibly affect business outcomes. Not having an initiative or effort...

• Downloads: 760
• Comments: 3
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For CIO Professionals

Tool:Employee Advocacy By Country

For Sourcing & Vendor Management Professionals

Report:Europeans See New Opportunities In Combo IP Video-UC Solution Sourcing

Pay Close Attention To Vendor Offers Regarding Integration And Interoperability

We're seeing the growing interest of large European enterprises in IP video along with unified communications (UC). In conversations with Forrester, several European IT clients said that video...

• Downloads: 311

For CIO Professionals

Tool:Forrester Wave™: Mobile Collaboration, Q3 '11

For Enterprise Architecture Professionals

Report:The Top Emerging Technologies To Watch: Now Through 2018

Landscape: The Emerging Technology Playbook

Emerging digital technologies are a primary driver of business evolution and disruption. Firms are grappling with an accelerating pace of business change while also trying to make IT simpler and more...

• Downloads: 2407
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For Sales Enablement Professionals

Report:Demand Insights: The SMB Software Market 2011

SMBs Exhibit A Broad Adoption Profile, But Growth Is Being Stunted By The Credit Crunch

For most software categories, tech marketers once considered the small to medium-size business (SMB) market to be "software non grata." Their assumption was that most SMBs supported their operations...

• Downloads: 786
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For Application Development & Delivery Professionals

Tool:Email, Calendaring, IM, And Document Sharing Are The Most Used Collaboration Tools

For Infrastructure & Operations Professionals

Tool:Current Use Of Hosted And As-A-Service Model For Communications

For Enterprise Architecture Professionals

Report:Enterprise Search: Six Key Trends To Watch

First-generation enterprise search was not easy to use and produced unsatisfactory results from a usability and relevance standpoint. Today's knowledge workers demand role-specific, contextual search...

• Downloads: 1055

For CIO Professionals

Survey:Forrsights Workforce Employee Survey, Q4 2011

Forrester's Forrsights Workforce Employee Survey, Q4 2011, was fielded to 9,912 technology end users located in Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Japan, Malaysia,...

For Enterprise Architecture Professionals

Report:The Top 15 Technology Trends EA Should Watch: 2011 To 2013

An Empowered Report: High-Impact Technologies That You Should Track

Forrester began summarizing technology trends last year to help enterprise architects create their organizations' technology watch lists. For this year's list of top trends, we've used the same...

• Downloads: 6688

For Enterprise Architecture Professionals

Report:EAs: Use Social Technologies To Connect With Empowered HEROes

A challenging trend for enterprise architecture teams is extending their influence across the enterprise, and a prerequisite for achieving this influence is a deep understanding of "what's going on...

• Downloads: 333

For Application Development & Delivery Professionals

Report:Social Process Guidance: Use Crowdsourcing To Drive Better Business Outcomes

Traditional process improvement initiatives often resemble top-down social engineering, in which management identifies re-engineering opportunities, processes undergo changes and automation by...

• Downloads: 521