Forrester

For Infrastructure & Operations Professionals

Report:Build The Always-On, Always-Available Extended Enterprise

Executive Overview: The Business Technology Resiliency Playbook

In today's world of 24x7x365 global operations and competition, downtime results not only in immediate lost revenue and productivity, but also in lasting damage to corporate reputation that erodes...

• Downloads: 402
• Rating:

For Infrastructure & Operations Professionals

Report:Join Forces Across IT And The Business For A Successful BT Resiliency Program

Organization: The Business Technology Resiliency Playbook

Who? What? Where? When? How? It's the question of "who?" that often stymies infrastructure and operations (I&O) professionals when it comes to business technology (BT) resiliency programs. Who is...

• Downloads: 137
• Rating:

For Infrastructure & Operations Professionals

Report:Move Beyond Disaster Recovery And Prepare For Business Technology Resiliency

Vision: The Business Technology Resiliency Playbook

This report outlines the vision of Forrester's solution for infrastructure and operations (I&O) executives planning their organization's business technology (BT) resiliency strategy — the...

• Downloads: 577
• Comments: 1
• Rating:

For Infrastructure & Operations Professionals

Blog:Resiliency Is No Longer Optional

In today’s world of 24x7x365 global operations and competition, downtime results not only in immediate lost revenue and productivity, but also in lasting damage to corporate...

For Infrastructure & Operations Professionals

Report:Develop Your Business Technology Resiliency Balanced Scorecard

Performance Management: The Business Technology Resiliency Playbook

This report outlines Forrester's solution for developing effective objectives and metrics for business technology resiliency (BTR) programs. The current state of BTR metrics is unsatisfactory —...

• Downloads: 419
• Rating:

For Infrastructure & Operations Professionals

Blog:A Week After Hurricane Sandy: How Did Our Business Technology Resiliency Plans Fare?

A little more than a week after Hurricane Sandy barreled through the Eastern seaboard, I wanted to take a moment and share some of my thoughts on business technology resiliency* and how we fared...

For Infrastructure & Operations Professionals

Report:Benchmark The Performance Of Your Business Continuity Program

Benchmark: The Business Technology Resiliency Playbook

This report outlines Forrester's solution for infrastructure and operations (I&O) leaders to benchmark the performance of their business continuity (BC) programs as part of their broader business...

• Downloads: 349
• Rating:

For Infrastructure & Operations Professionals

Report:Justifying The Business Case For Business Technology Resiliency

Business Case: The Business Technology Resiliency Playbook

This report outlines Forrester's guidance for a business technology resiliency (BTR) business case. This is a critical step when securing funding because management is often reluctant to fund...

• Downloads: 2094
• Rating:

For Infrastructure & Operations Professionals

Client Inquiry:Contingency Site Distance Requirements

What is the minimum distance that a contingency site should be from the primary site to eliminate the possibility of a single incident rendering both sites inoperable? Said another way, at what...

For Infrastructure & Operations Professionals

Blog:How Too Much Of A Good Thing Can Spell Disaster

It should come as no surprise that websites thrive on traffic. So naturally, it follows that driving traffic to your site is a strong motivation for any company looking to grow their web presence....

For Infrastructure & Operations Professionals

Client Inquiry:Top Reasons Organizations Purchase Third-Party IT Services

We have an urgent need to understand top reasons firms (particularly larger end of market) use third-party services such as those we provide, such as colocation, managed hosting, replication, and...

For Infrastructure & Operations Professionals

Blog:Musings During A Hurricane: Why We Still Need Workforce Continuity Plans In A Mobile World

I'm having a frustrating day. It's only partly because there is a hurricane raging outside and I'm cooped up inside with a hyperactive dog. The main source of my frustration is my...

For Infrastructure & Operations Professionals

Report:Wake-Up Call: You Aren't Ready For A Disaster

Spending, Testing, And Maintenance Of DR Plans Are Down, But Confidence Levels Are Up

How would you rate your ability to recover your data center in the event of a site failure or a disaster? The vast majority of your peers surveyed in a 2010 joint Forrester Research/Disaster Recovery...

• Downloads: 582

For Infrastructure & Operations Professionals

Report:Assess The Maturity Of Your Business Technology Resiliency Program

Assessment: The Business Technology Resiliency Playbook

This report provides the maturity assessment of Forrester's solution for infrastructure and operations (I&O) executives looking to build their business technology (BT) resiliency strategy. We...

• Downloads: 291
• Rating:

For Infrastructure & Operations Professionals

Report:Forrester's Business Impact Analysis Template

Although a business impact analysis (BIA) is a key part of putting together a disaster recovery plan, many companies neglect to conduct one. Forrester believes it's worthwhile to take a step back and...

• Downloads: 49

For Infrastructure & Operations Professionals

Tool:The Forrester Business Technology Resiliency Maturity Model

For Infrastructure & Operations Professionals

Client Inquiry:What Is The Minimum Distance Between The Contingency Site And The Primary Site?

What is the minimum distance that a contingency site should be from the primary site to eliminate the possibility of a single incident rendering both sites inoperable? Said another way, at what...

For Infrastructure & Operations Professionals

Report:An Infrastructure And Operations Pro's Guide To Cloud-Based Disaster Recovery Services

You Must Include These Services In Your Five-Year Road Map

Historically, disaster recovery (DR) preparedness required substantial time and financial investment. For many, DR was out of reach, and for others, it was a burdensome task that often felt like an...

• Downloads: 896
• Rating:

For Infrastructure & Operations Professionals

Report:Market Overview: Disk Libraries, Q1 2012

Identity Crisis No More: The Backup Market Shifts From Virtual Tape To Treating Disk As Disk In Open Systems Environments

The use of disk in backup environments has been accelerating for several years. We've now reached a point where most infrastructure and operations (I&O) professionals are using disk in some way,...

• Downloads: 346

For Infrastructure & Operations Professionals

Report:Build Or Buy? The Economics Of Data Center Facilities

A Total Economic Impact™ Analysis Uncovers That For Most Companies Leasing A Data Center Is More Economical Than Building One

Data centers are running low on space, power, and cooling. When it comes time to provision new data center capacity, IT infrastructure and operations (I&O) professionals are faced with the critical...

• Downloads: 1040

For Infrastructure & Operations Professionals

Client Inquiry:Where Should We Get IT Disaster Recovery Templates And Forms

Do you have templates or forms that we can use on IT disaster recovery? What pieces do you cover?

For Infrastructure & Operations Professionals

Blog:The Essential Metrics For Infrastructure And Operations

One thing that I’ve found in common across infrastructure and operations groups of all shapes and sizes is that they are continually searching for the ideal set of key performance indicators. A...

For Infrastructure & Operations Professionals

Tool:Advanced Virtual Machine Backup Methods

For Infrastructure & Operations Professionals

Blog:The Era Of Now And The Age Of The Customer — Why Resiliency Is More Critical Than Ever

We live in the era of NOW. If a website takes too long to load, or doesn't load at all, we will move on in a matter of milliseconds. If an ATM can't dispense cash — unacceptable....

For Infrastructure & Operations Professionals

Report:Updated 2011: A Sample IT Infrastructure And Operations Balanced Scorecard

The Balanced Scorecard is built around four dimensions that have been adjusted for use in information technology: the value perspective, the customer orientation perspective, the operational...

• Downloads: 62