For Customer Insights Professionals

Case Study: ESPN Drives Fan Value Through Customer Intelligence

    Why Read This Report

    During the past three years, ESPN has systematically integrated and analyzed multiple data sources from across the business to develop an understanding of the unique value that individual fans deliver to the organization. The organization then applies this knowledge to adapt and evolve the business, improving its customer experience and driving marketing and business success.
    US $ 499
    Become A Client

    Get objective, pragmatic guidance that helps you make tough decisions and succeed in a complex world. Contact us to learn more.

    Already A Client?
    Log in to read this document.