Forrester

Why Read This Report

As interest in business architecture heats up, IT and business executives are asking how they can use business architecture to drive value. Many organizations have started business architecture initiatives, but few have reached the point of producing value. Even fewer have produced accurate estimates of the value their efforts are producing. The retail organization of Wachovia, a Wells Fargo company, has done both. The retail division of Wachovia has been pursuing its business architecture initiative for three years through tight collaboration between business and IT. Its collaborative, iterative, and results-oriented approach has paid off and offers a model for others to follow.